cpap machine and supplies sales representative cpap machine compliance resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

  • Sales Representative with background in billing and collections, records management and maintenance and appointment setting. Desires a role in a medical office environment.
  • Organized Medical Records Clerk with the ability to readily adapt to changing environments and demands. 
  • Medical Administrative Assistant adept at verifying insurance coverage, reviewing records, scheduling exams and updating donor information.
  • Previously supported up to [ten] physicians in a busy medical office setting. Over the phone - not directly in offices with the physicians.
  • Organized [sales rep] with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge.
  • Records management professional
  • Types [100] WPM
  • Project planning
  • Attention to detail
  • Team building
  • HIPAA compliance
  • HCFA Common Procedure Coding Systems (HCPCS)
  • Medical bill auditing
  • OSHA compliance
  • Patient scheduling
  • Quality assurance
  • Exceptional organization
  • Workers' compensation knowledge
  • Rapid order processing
  • Customer-focused
  • Mathematical aptitude
  • Mathematical aptitude
  • Bartender Mixology Certification
  • Mathematical aptitude
  • Inventory management
  • Thrives under pressure
  • Certificate in Alcohol Service
  • Cash handling
  • Skilled in call center operations
  • Customer interface expertise
  • Multi-line phone operation proficiency
  • Exceptional workflow management
  • Strong problem solving aptitude
Work History
CPAP machine and supplies sales representative, CPAP machine compliance, 06/2011 to 08/2014
Diamond AdvanedgeSugar Land, TX,
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Coded inpatient charts at a rate of number per hour or number per day.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Assessed patients and documented their medical histories.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
  • Provided patient education.
  • Administered job knowledge assessments and competency testing for certification-level training.
  • Counseled patients about general wellness, posture, nutrition, sleeping habits and stress management.
  • Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
  • Certified that equipment and supplies were properly maintained for quality patient care and safety.
Sales representative / appointment scheduler, 04/2009 to 06/2011
Evolution Management SystemsCity, STATE,
  • Scheduled appointments, registered patients and explained the process of how to get government grants.
AT &T Sales Representative, 2008 to 04/2009
TeleperformanceCity, STATE,
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Verified patients’ eligibility and claims status with insurance agencies.
  • Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
  • Acted professionally and patiently when addressing negative customer feedback.
  • Managed call center from initial start-up to full operational status.
  • Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
  • Developed all process controls and metrics for daily management of the Call Center.
  • Met or exceeded service and quality standards every review period.
Server, Wing Certified Trainer, Cashier, 03/2003 to 2008
Buffalo Wild WingsCity, STATE,
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Organized and edited training manuals, multimedia visual aids and other educational materials.
  • Trained staff during demonstrations, meetings, conferences and workshops.
  • Responsible for all garnishes for main courses, pasta, soups and potages.
  • Filled beverage and ice dispensers
  • Greeted each customer with friendly eye contact
  • Helped with preparation, set-up, and service for catering events
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Kept ice bins filled
  • Performed all transactions in a cordial, efficient and professional manner
  • Prepared and served cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines
  • Prepared checks itemizing total meal costs and sales taxes
  • Stocked bar with beer, wine, liquor, and related supplies
  • Stocked service stations with items such as ice, napkins, and straws
  • Took food orders and relayed orders to kitchens or serving counters
  • Trained new employees
  • Cleared and re-set tables at conclusion of each guest meal
  • Collected meal tickets or cash for meals from visitors
High School Diploma: , Expected in 2004
Coronado high school - 1052 Coronado Hills Dr., Henderson, NV 89074
  • Top 90% percent of class.
  • Graduated with honors diploma
  • Coursework in Business, Accounting and Healthcare Administration
  • Rookie Sales Rep of the year. 2011
  • Most likely to be top sales Representative next year. (Award ) 
  • 2012 Top Sales Rep / CS Rep 
  • Maintained hitting my goal each month all year long and the company purchased me an ipad. 
  • Wing certified trainer
  • CPR certified
  • CNA Certified
  • Attended all classes needed for 3 months to complete my CNA classes. 
  • Attended 4 10 hour work shits / clinical in rest home. Avalon on 3300 South state Street
William Moreno - Manager at UDT diagnostic center in Draper Utah for Dr. Troy Hunter. 

Answer directly to Shawn Ross part owner at Tibro Medical. 

Scott Wade - Manager and old Manager of mine. Comp Health Medical

Kevin Wade - Comp health medical

George - Sleep science center at university of Illinois medical center. Dr. James Herdegen

Dr. Mayya Thomas. Sleep doctor in Salt Lake City Utah works close with her office.
Additional Information
    I am super excited to branch out to another company and share my skills and talents! I enjoy meeting new people. Since work is like my second home to me , I like to build great relationships and work as a team! If given the chance to work for you, I will make sure to do my best in everything I can to make it a better place for the patients as well as for my co- workers! I look forward to seeing you soon. 
  • "Jessica's outstanding client focus has led our Company to outperform others and surpass annual profit goals" -Tibro Medical

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Resume Overview

School Attended

  • Coronado high school

Job Titles Held:

  • CPAP machine and supplies sales representative, CPAP machine compliance
  • Sales representative / appointment scheduler
  • AT &T Sales Representative
  • Server, Wing Certified Trainer, Cashier


  • High School Diploma

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