LiveCareer-Resume

courier resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Motivated Courier with significant experience transporting medical records and specimens. Detailed and focused on delivering items within designated timeframes. Possesses valid driver's license and clean driving record. Dedicated Courier experienced in delivering medical specimens quickly. Offering excellent interpersonal and time-management skills. Consistently follows best practices for safety.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions.

Confident communicator recognized for consistently receiving excellent customer feedback. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits. Diplomatic Customer Service Agent versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty.

Skills
  • Customer service
  • Delivering time-sensitive specimens
  • Delivery and pickup
  • Organization
  • Credit card payment processing
  • Shipping and receiving understanding
  • Promotional support
  • Stockroom procedures
  • Sales and Promotions
  • Effective customer upselling
  • Customer Support
  • Verbal Communication
  • Problem Resolution
  • Bilingual Spanish and English
  • Customer relations
Education and Training
GABRIELA MISTRAL CALI - COLOMBIA, Expected in 06/1994 High School Diploma : - GPA :
Experience
Archbold Medical Center - Courier
Camilla, GA, 02/2020 - 08/2020
  • Picked up medical specimens from local care providers for delivery to laboratory.
  • Managed product receipt, storage, identification and delivery.
  • Checked and secured package loads before deliveries.
  • Documented pickups and deliveries and submitted reports after shift.
Desert Diamond Casino - Customer Service Associate
Tucson, AZ, 05/2017 - 01/2020
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Educated customers on special pricing opportunities and company offerings.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
Archbold Medical Center - Courier
Cairo, GA, 04/2015 - 05/2017
  • Checked and secured package loads before deliveries.
  • Managed product receipt, storage, identification and delivery.
  • Processed cash, credit card and check payment for services.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
Basha's - Cashier
San Luis, AZ, 07/2003 - 06/2006
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Helped with purchases and signed customers up for rewards program.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Discounted purchases by scanning and redeeming coupons.
  • Used suggestive selling techniques to promote add-on sales.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
Languages
Spanish :
Native/ Bilingual
Negotiated :
English :
Full Professional
Negotiated :

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Resume Overview

School Attended

  • GABRIELA MISTRAL

Job Titles Held:

  • Courier
  • Customer Service Associate
  • Courier
  • Cashier

Degrees

  • High School Diploma

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