Compassionate Corrections Officer with 10 years working with adults housed in the Montcalm County Jail. Effectively establishes positive rapport to help resolve issues withing the facility. Seasoned corrections professional who remains calm and confident even in the most adverse and stressful working conditions. Assertive and skilled at confidently guiding and monitoring jail inmates to maintain and achieve proper security and order. Remarkable interpersonal skills when dealing with courts, staff, and public. Great customer service skills. Remarkable ability to multi-task and establish priorities. Great organization and attention to detail. Exceptional ability to maintain professionalism. Ability to make decisions and take prompt action in emergency situations. Ability to communicate effectively both in written format and oral presentation. Proficient in use of Microsoft Office software - Word, Excel. Designated MUNIS operator, maintain funds. Able to type 52 WPM. First aid and CPR certified. Great ability to show initiative, responsibility, flexibility, and leadership to ensure successful execution of any given task. Exceptional ability to work well in a team and individually.
Successfully planned and created a classification presentation to better educate employees with the importance and procedure of inmate classification.
Promoted to Corrections Training Officer.
Appointed to train fellow employees the process used for a new receipt system.
Amazing listening and communication skills.
Great at multi-tasking in a stressful environment.
Good ability in the use of Microsoft programs.
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