Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Proficient [job title] looking for an opportunity to use my knowledge and experience to help grow a [job category] company.
  • Bilingual (English and Spanish)
  • Critical thinking
  • Detail Oriented
  • Excellent communication skills
  • Filing and data archiving
  • Flexible
  • Highly motivated
  • Highly organized
  • Independent worker

  • Multi-line phone proficiency Problem-solving skills
  • Professional phone etiquette
  • Proficient in (QuickBooks, Excel, Microsoft Word, PowerPoint)
  • Reliable
  • Self Starter
  • Team Player
  • Works well under pressure

Work History
09/2011 to Current Copy and Print Associate Ricoh Americas Corporation | Tempe, AZ,
  • Ensure the accurate processing of orders 
  • Process multiple types of payment transactions
  • Monitor copy and print center operations; ensuring adherence to all company programs and procedural compliance
  • Respond and resolve customer requests and concerns
  • Provide peer coaching and training on selling skills and equipment operations
  • Ensure an inviting environment for the customers by maintaining a neat and clean Copy & Print Center
  • Adhere to all company policies procedures and safety standards
  • Perform other related duties as assigned
  • Build strong relationships with the customer
  • Provide outstanding customer service
  • Partner with Copy Print Certified Manager and/or General Manager to effectively build relationships with top customers
2010 to 04/2011 Academic Technologies Assistance Coordinator Instructional Media Center Production | City, STATE,
  • Collect, record and accurately input data entry in computer using excel on a daily basis
  • Manipulate existing data, edit current information, or proofread new entries for accuracy
  • Responsible for handling activities in accounts payable and receivable
  • Compile, sort, and verify accuracy of data
  • Maintained updates to computerized files and accounts Follow company procedures and maintain company and employee confidentiality
  • Successfully oversee daily deposits from moneys received
  • Manage organizational accounts Process check request 
  • Demonstrated the ability to work quickly and accurately under a deadline
  • Scanned documentation and entered into the database.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Added new material to file records and created new records.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Assisted with receptionist duties, file organization and research and development.
07/2003 to 08/2009 Duplication Technician Rapid Graphics Copy Center | , ,
  • Conduct training sessions to new employee
  • Follow proper safety and security procedures and standards
  • Operate and refill machinery to fulfill member orders for prints and copy center services
  • Ensures correct amount of cash at the beginning and end of the shift
  • Maintain a positive company image by providing courteous, friendly, and efficient customer service
  • Stock machinery, supplies, and merchandise
  • Facilitate the binding of books and booklets
  • Itemize and fulfill orders
  • Discharge the completion of any projects
  • Maintain a cohesive and efficient work environment.
Expected in May 2011 Bachelor of Science | Business Administration Option in Human Resource Managemen California State University, Chico, Chico, CA GPA:
  • Minor in [Accounting]
  • Coursework in Business Administration, Communication in Business, Human Resource Management, Employment Law, Labor Law/Collective Bargain, Training and Development, Performance Management, Recruitment and Selection,

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Resume Overview

School Attended

  • California State University, Chico

Job Titles Held:

  • Copy and Print Associate
  • Academic Technologies Assistance Coordinator
  • Duplication Technician


  • Bachelor of Science

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