Proficient in (QuickBooks, Excel, Microsoft Word, PowerPoint)
Works well under pressure
10/2011 to Current
Copy and Print AssociateStaples – Palm Desert, 92260, CA
Ensure the accurate processing of orders
Process multiple types of payment transactions
Monitor copy and print center operations; ensuring adherence to all company programs and procedural compliance
Respond and resolve customer requests and concerns
Provide peer coaching and training on selling skills and equipment operations
Ensure an inviting environment for the customers by maintaining a neat and clean Copy & Print Center
Adhere to all company policies procedures and safety standards
Perform other related duties as assigned
Build strong relationships with the customer
Provide outstanding customer service
Partner with Copy Print Certified Manager and/or General Manager to effectively build relationships with top customers
01/2010 to 05/2011
Academic Technologies Assistance CoordinatorInstructional Media Center Production – Calif State University Chico, CA
Collect, record and accurately input data entry in computer using excel on a daily basis
Manipulate existing data, edit current information, or proofread new entries for accuracy
Responsible for handling activities in accounts payable and receivable
Compile, sort, and verify accuracy of data
Maintained updates to computerized files and accounts Follow company procedures and maintain company and employee confidentiality
Successfully oversee daily deposits from moneys received
Manage organizational accounts Process check request
Demonstrated the ability to work quickly and accurately under a deadline
Scanned documentation and entered into the database.
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Added new material to file records and created new records.
Answered and managed incoming and outgoing calls while recording accurate messages.
Assisted with receptionist duties, file organization and research and development.
08/2003 to 09/2009
Duplication TechnicianRapid Graphics Copy Center
Conduct training sessions to new employee
Follow proper safety and security procedures and standards
Operate and refill machinery to fulfill member orders for prints and copy center services
Ensures correct amount of cash at the beginning and end of the shift
Maintain a positive company image by providing courteous, friendly, and efficient customer service
Stock machinery, supplies, and merchandise
Facilitate the binding of books and booklets
Itemize and fulfill orders
Discharge the completion of any projects
Maintain a cohesive and efficient work environment.
Bachelor of Science: Business Administration Option in Human Resource Managemen California State University, Chico - Chico, CA
Minor in [Accounting]
Coursework in Business Administration, Communication in Business, Human Resource Management, Employment Law, Labor Law/Collective Bargain, Training and Development, Performance Management, Recruitment and Selection,