Convention Toy Show Manager Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Hardworking Marketing Specialist with demonstrated knowledge of graphic design, social media and project management. Bringing 10 years of vast marketing experience in multiple levels and roles in the creative & toy industry; along with a decisive and hardworking approach. Talent for devising creative strategies.

  • Brand management
  • Issue and conflict resolution
  • Marketing campaign planning
  • Contract development and management
  • Working collaboratively
  • Program development & Training
Accenture - Convention Toy Show Manager
Reisterstown, MD, 04/2016 - Current
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
Panda Cave Studios - Creative Project Manager
City, STATE, 03/2014 - Current
  • Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
  • Generated attractive, engaging, creative and easily producible content.
  • Protected project budget by tracking expenses and intervening to prevent overpayments or misuse.
  • Developed project plans covering topics such as goals, resources required and schedules.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Oversaw business communications and coordinated event promotion to increase brand awareness.
  • Leveraged email, print and social campaign strategies to strengthen brand awareness with target consumers.
  • Developed key relationships with vendors, including printers and shipping agents.
  • Oversaw marketing for product launches, including public relations, direct mail pieces, sales training and e-mail campaigns.
  • Maximized branding initiatives by preparing marketing packages and advertising collateral to secure prospects and increase sales.
  • Created daily social media posts to build robust brand presence on Twitter, Facebook and Instagram.
  • Developed template email responses to streamline client communication.
  • Leveraged industry trends and competitive analysis to improve marketing campaign performance.
  • Gathered competitor data, analyzing pricing, product sales and marketing strategies.
  • Developed innovative product solutions grounded in clear understanding of customer needs.
  • Supervised external branding strategies for purpose of single message output.
  • Reviewed and analyzed marketing campaign responses to pull relevant data.
Toy R Us - SRS/Customer Service Representative/Merchandiser
City, STATE, 11/2009 - 02/2018
  • Educated customers on special pricing opportunities and company offerings.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Made outbound calls to obtain account information.
  • Reviewed account and service histories to identify trends and issues.
  • Coordinated inventory, stocking, and ordering.
  • Streamlined operational efficiencies by supervising inventory cycle counting processes, including accounting and reporting of surplus, product returns and damages.
  • Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.
  • Communicated with customers and management to report delays, including emergencies, weather challenges and carrier schedule changes.
Education and Training
Suny Adirondack Queensbury NY, Expected in 05/2014 Associate of Science : Technical Writing - GPA :
  • Completed coursework in Technical Writing, Creative Writing and Graphic Design
  • Completed professional development in Creating Programs and Grant Writing
AIU Chicago Heights, IL, Expected in 05/2003 Associate of Science : Business Administration And Management - GPA :
  • Completed professional development in Project Management
  • Completed coursework in Business Law, Global Logistics and Marketing
Arkansas State University Mountain Home Mountain Home, AR Expected in 04/2002 Bachelor of Arts : Design And Visual Communications - GPA :
  • Major in Graphic Design and Visual Communication
  • Completed coursework in Adobe, Website Development, Marketing, Technical Writing, Business Communications, and Graphic Design
  • Google Ads Display Training - 2017-2021
  • Google Ad Campaign Manager Training - 2019-2021
  • Google Search Ads Training - 2020-2021
  • SEJ Social Media Marketing Training - 2020-2021
  • Google Ads Measurment Training - 2021

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Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
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Resume Overview

School Attended
  • Suny Adirondack
  • AIU
  • Arkansas State University Mountain Home
Job Titles Held:
  • Convention Toy Show Manager
  • Creative Project Manager
  • SRS/Customer Service Representative/Merchandiser
  • Associate of Science
  • Associate of Science
  • Bachelor of Arts