LiveCareer-Resume

contracted courier resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Contracted Courier, 04/2018 to Current
Universal Music Group, Inc.Miami Beach, FL,
  • Coordinated parcel delivery using strong time management skills.
  • Answered shipment and delivery questions concerning estimated times of arrival.
  • Documented pickups and deliveries and submitted reports after shift.
  • Checked and secured package loads before deliveries.
  • Developed delivery route understanding to avoid high traffic and construction areas.
  • Alerted customers to weather-related pickup or delivery delays.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered [product or service] to customer locations on time.
Production Coordinator, 08/2013 to 04/2018
FedexChattanooga, TN,
  • Verified prices and computed totals to complete accurate invoices.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Maintained accurate records of production status in [Software].
  • Scheduled production of specific lines with allergens to minimize downtime related to allergen changeover.
  • Collaborated with [Job title] in shift scheduling and provided direction for manufacturing teams to bridge gap between departments.
  • Entered information into system to update status reports.
  • Organized order information to prepare for production of [Item type].
  • Delivered on-time production jobs by allocating projects to teams of [Number] staff.
  • Cycle-counted sub-assemblies, identified discrepancies and made recommendations to maintain inventory.
  • Capitalized on each recycling opportunity and verified addition of only approved wash and rework to host batches.
  • Outlined production commitments and timetables using sales forecast information.
  • Set up delivery of materials to arrive in time for production start date.
  • Prepared for production by checking inventory levels of items needed to complete work.
  • Created and conveyed production and inventory reports to management and sales daily to keep track of changes and issues.
  • Directed and motivated [Number]-person team of production staff.
  • Assisted with measures to improve efficiency by [Number]% by presenting performance data reports to management and revising procedures.
  • Delivered production schedules to [Type] team to provide established timeframes for [Action].
  • Documented production information showing volume produced, [Type] and [Type] data.
  • Assisted production schedulers in forecast and inventory for upcoming demand fluctuations and prevented material shortages and production downtime.
  • Created and implemented production schedules to meet pick-up times.
  • Consulted with department supervisors to evaluate needs and discuss corrective actions for individual concerns.
  • Adjusted and modified production equipment with engineering team.
  • Monitored project progress and presented status to leaders to solve productivity issues.
Delivery Courier, 03/2005 to 08/2013
Expedited Delivery And LogisticsCity, STATE,
  • Delivered items to customers and presented invoices for payments.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Maintained accurate inventory of products and materials using [Software].
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Processed cash, credit card and check payment for services.
  • Developed delivery route understanding to avoid high traffic and construction areas.
  • Checked and secured package loads before deliveries.
  • Documented pickups and deliveries and submitted reports after shift.
  • Coordinated parcel delivery using strong time management skills.
  • Answered shipment and delivery questions concerning estimated times of arrival.
  • Alerted customers to weather-related pickup or delivery delays.
  • Communicated with dispatchers, management and colleagues to form lasting partnerships.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Salaried Assistant Mananger, 03/1996 to 03/2005
McDonald'sCity, STATE,
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Supported sales management initiatives to optimize business development.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Completed inventory audits to identify losses and project demand.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Education and Training
Bachelor of Arts: Business Administration, Expected in 2013
San Francisco State University - San Francisco, CA
GPA:

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Resume Overview

School Attended

    Job Titles Held:

    • Contracted Courier
    • Production Coordinator
    • Delivery Courier
    • Salaried Assistant Mananger

    Degrees

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