consumer medication coordinator resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Experience
Consumer Medication Coordinator - Full Time, 03/2022 - 06/2023 Unitedhealth Group Inc. – Greenfield, IN,
Communicate with all consumers of the mental health center regarding the medication services Genoa provides.
Recruit and enroll consumers utilizing enrollment forms and copy the consumer’s insurance card.
Assist consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questions.
Assist clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed.
Compliance monitoring by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicable.
Prescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumer.
Act as a liaison between the pharmacy and the clinic.
Consumer Medication Coordinator - Full Time, 04/2018 - 01/2022 Hyatt Hotels Corp. – Savannah, GA,
Communicate with all consumers of the mental health center regarding the medication services Genoa provides.
Recruit and enroll consumers utilizing enrollment forms and copy the consumer’s insurance card.
Assist consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questions.
Assist clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed.
Compliance monitoring by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicable.
Prescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumer.
Act as a liaison between the pharmacy and the clinic.
Secretary - Full Time, 08/2015 - 04/2018 The Michaels Organization – Tulsa, OK,
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Maintained daily reports and advised executive leaders in decision-making processes.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Received and routed school correspondence to correct departments and staff members.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Created and implemented standard operating procedures for records handling.
Accounts Manager - Full Time, 03/2014 - 08/2015 Csaa Insurance Group – Colorado Springs, CO,
Supervised accounting team, including performance evaluation.
Improved year-end inventory audit process to increase accuracy.
Planned and coordinated risk mitigation strategies to protect company assets.
Networked within communities to identify and capitalize on business opportunities.
Reviewed applications against established parameters to determine approval, rejection or modification requirements.
Developed actionable improvements for existing processes and presented to management.
Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.
Improved customer confidence and recovered previous year sales losses by building and renewing customer relationships to define market opportunities.
Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Grew company revenue and rebuilt customer loyalty.
Personal Injury Protection Specialist - Full Time, 12/2011 - 06/2013 Company Name – City, State,
Complied with company and insurance client's guidelines in claims processes, estimate writing and closing of claims.
Conducted interviews, gathered detailed information and completed investigations.
Drafted statement of loss to summarize damages, payments and underlying policy coverage.
Contacted injured parties and legal representatives to negotiate final settlements for claims.
Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
Obtained relevant evidence and information regarding suspicious claims.
Identified and collected evidence and determined value to specific claim to properly assess conditions.
Reviewed data to verify validity of claims and determine case management actions.
Interviewed claimants, medical specialists and employers to determine pertinent claim information.
Education and Training
BBA: Business Administration, Expected in 06/2020 - Strayer University - Washington, D.C., GPA: Status -
Associate of Arts: Business Administration, Expected in 03/2019 - Strayer University - Washington, D.C., GPA: Status -
High School Diploma: , Expected in 05/2005 - Demopolis High School - Demopolis, AL , GPA: Status -
Certifications
Certified by the Pharmacy Technician Certification Board (PTCB)
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