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Construction Laborer Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I have had extensive experience with unhappy customers. I appreciated working the jobs I did because I knew I could handle the situations in more professional and effective ways than most. I listen to the customer and their complaints fully before addressing them and always attempt to find solutions to their problems or consult a coworker or supervisor for assistance or advice. My job is a point of professional pride and I am proud to say I am a hard worker with a good work ethic. I communicate effectively over the phone, in writing, and in person.

Skills
  • Hand tool operations and equipment maintenance; PPE use
  • Works well with a team and without direct supervision; takes instruction well
  • Strong work ethic, reliable and trustworthy, willing to work hard
  • Working collaboratively
  • Effective communication
  • Credit and cash transactions
  • Customer assistance and service are a priority
  • Cash drawer balancing and upkeep of customer accounts
  • Deep rooted love and respect for all animals
  • Office experience
Experience
Construction Laborer, 01/2021 to Current
AflFreeland, WA,
  • Collected and removed debris from large scale work sites to maintain team productivity and minimize safety hazards.
  • Identified project issues, notifying the Project Manager to fast-track assistance and remediation efforts.
  • Measured, cut and laid out materials based on individual job requirements and to meet code standards.
  • Worked as company owner's assistant in fast paced environments.
  • Supported insulation, drywall, and paint type work by moving and organizing materials to assist fellow laborers.
  • Maintained baseline safety knowledge and practices to comply with company and OSHA safety guidelines.
Parking Enforcement Officer, 11/2015 to 12/2020
City Of Austin, TxAustin, TX,
  • Called and coordinated with police, fire and EMT services.
  • Maintained order, responded to emergencies and enforced federal and local laws.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Supervised a team of approximately 10 seasonal parking attendants during events.
  • Successfully handled transactions and made correct change in times of fast paced, high volume traffic.
  • Reconciled large quantities of cash from parking pay stations before preparing for bank deposit.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Extensive experience with diffusing high tension situations with upset patrons.
  • Maintaining professionalism while off duty on call; answering questions effectively, focusing on customer service and how to best assist patrons.
  • Repeatedly recognized as a city ambassador by management for providing exceptional customer service.
  • Experience with animals on duty and responded accordingly (i.e. gently capturing lost dogs and returning to owners, relocating snakes from parking decks, removing yellow jacket nests, took part in patrol of the Razorback Greenway searching for a bear seen on city grounds, organizing mini horses during directing the annual parade for the Lights of the Ozarks and occasionally assisting the carriage horses load up)
Cashier, 05/2012 to 10/2015
Lamichoacana Meat MarketSpring, TX,
  • Successfully dealing with multiple line phone answering and always maintaining a professional demeanor at all times while dealing with disgruntled and frustrated customers.
  • Cashiering a high volume of multiple methods of payment for permits and fines and successfully reconciled the till at the end of each shift.
  • Scanning in documents and keeping accounts accurate and current.
  • Working with customers over the phone and in person to help create solutions for urgent problems.
Cashier/Stocker/Fuel Attendant, 07/2010 to 05/2012
Harps Food StoreCity, STATE,
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues.
  • Eliminated safety hazards, removed soiled items and collected trash from customer areas.
Education and Training
High School Diploma: , Expected in 05/2011
Farmington High School - Farmington, Arkansas,
GPA:
: , Expected in
University of Arkansas - Fayetteville, Arkansas,
GPA:

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Resume Overview

School Attended
  • Farmington High School
  • University of Arkansas
Job Titles Held:
  • Construction Laborer
  • Parking Enforcement Officer
  • Cashier
  • Cashier/Stocker/Fuel Attendant
Degrees
  • High School Diploma
  • Some College (No Degree)