Condo Association Manager Resume Example Capital Properties Inc.

CONDO ASSOCIATION MANAGER

Experience

Condo Association Manager
March 2010 to April 2013Capital Properties Inc. － NW, Washington, DC

Identify and address owner / commercial resident concerns while maintaining mutually acceptable customer relations.
Collected and kept careful records of Condo Assessments.
Analyze P&L statements, developing operating budgets, forecasting and capital expenditure planning.
Achieved the highest possible net operating income by implementing cost control and revenue improvement programs. Collect association assessments and enforced the terms of by-laws.
Managed vendor relationships.

Community Manager
December 2005 to February 2010Borger Management Inc. － NW, Washington, DC

Responsible for daily operations of a 404- unit community with the primary objective of increasing net operating income while decreasing delinquency and bad-debt collections.
Supervised a team of 10 members inclusive to office, maintenance and grounds keepers.
Managed budgets (accrual) and committed costs to enable gainful financial performance for the community.
Maintained expenditures and contractual work details.
Inspired and coached team members to successfully exemplify competency, enabling upward mobility while building a strong team and moral.
Implemented effective marketing / sales and retention programs.
Maintain the physical asset, providing for a quality living environment for residents.
Created staff schedules in response to community needs.
Achieved the highest possible net operating income by implementing cost control and revenue improvement programs.
Monitored and documented all income, including delinquencies.

Building Manager / Credit Counselor
November 2001 to December 2005Southern Management Corporation － Hillcrest Heights, DC

Maintained all aspects of property operations for 1/3rd of a 962-unit community with the primary objective of increasing net operating income while decreasing delinquency and bad-debt collections Developed and maintained rapport with current residents; while acting as an immediate means of contact for the community and team members.
Responsible for responding to resident requests or concerns in a timely, efficient and courteous fashion.
Implemented, designed and maintained resident retention programs (i.e.newsletter publications, resident referral incentives and social activities.)
Operated by way of company policies / procedures and abiding within EHO. and O.S.H.A. regulations.

Education

General Studies Diploma : June 1999Wakefield High School － Arlington, Va.

Technical Skills

Skills		Experience		Total Years		Last Used
Windows, Microsft Office, One-Site and Crossfire		Advanced		12		2013
Yardi, Ista Billing, Jenark, MRI and CallMax		Advanced		12		2013

Resume Overview

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