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condo association manager resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Experience
02/2010 to 03/2013
Condo Association Manager The Domain Companies New Orleans, LA,
  • Identify and address owner / commercial resident concerns while maintaining mutually acceptable customer relations.
  • Collected and kept careful records of Condo Assessments.
  • Analyze P&L statements, developing operating budgets, forecasting and capital expenditure planning.
  • Achieved the highest possible net operating income by implementing cost control and revenue improvement programs. Collect association assessments and enforced the terms of by-laws.
  • Managed vendor relationships.
11/2005 to 01/2010
Community Manager Capstone Multifamily Group Llc Gastonia, NC,
  • Responsible for daily operations of a 404- unit community with the primary objective of increasing net operating income while decreasing delinquency and bad-debt collections.
  • Supervised a team of 10 members inclusive to office, maintenance and grounds keepers.
  • Managed budgets (accrual) and committed costs to enable gainful financial performance for the community.
  • Maintained expenditures and contractual work details.
  • Inspired and coached team members to successfully exemplify competency, enabling upward mobility while building a strong team and moral.
  • Implemented effective marketing / sales and retention programs.
  • Maintain the physical asset, providing for a quality living environment for residents.
  • Created staff schedules in response to community needs.
  • Achieved the highest possible net operating income by implementing cost control and revenue improvement programs.
  • Monitored and documented all income, including delinquencies.
10/2001 to 11/2005
Building Manager / Credit Counselor Southern Management Corporation City, STATE,
  • Maintained all aspects of property operations for 1/3rd of a 962-unit community with the primary objective of increasing net operating income while decreasing delinquency and bad-debt collections Developed and maintained rapport with current residents; while acting as an immediate means of contact for the community and team members.
  • Responsible for responding to resident requests or concerns in a timely, efficient and courteous fashion.
  • Implemented, designed and maintained resident retention programs (i.e.newsletter publications, resident referral incentives and social activities.)
  • Operated by way of company policies / procedures and abiding within EHO. and O.S.H.A. regulations.
Education
Expected in June 1999
General Studies Diploma:
Wakefield High School - Arlington, Va.
GPA:
Technical Skills
Windows, Microsft Office, One-Site and Crossfire Advanced 12 2013
Yardi, Ista Billing, Jenark, MRI and CallMax Advanced 12 2013

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Resume Overview

School Attended

  • Wakefield High School

Job Titles Held:

  • Condo Association Manager
  • Community Manager
  • Building Manager / Credit Counselor

Degrees

  • General Studies Diploma

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