concrete finisher resume example with 13 years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
I am an Experienced Retail Manager/Restaurant Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. I am a Exceptional leader with strong communication and conflict resolution abilities. I have9 years of progressive leadership experience. I am a Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the Willingness to take on added responsibilities to meet team goals and To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills with excellent time management and problem-solving skills. I am able to asses the dynamics of a business and to properly set conditions to reach the most vital aspects of dynamic growth. I also have 4 years of experience in concrete finishing. I am able to build forms, and properly float, mag, edge, stamp, and broom concrete.
Skills
Training and Onboarding
Monitoring Food Preparation
Employee Performance Evaluations
Menu Pricing and Writing
Money Handling
Supply Ordering and Management
Recruitment and Hiring
Labor and Overhead Cost Estimation
Health Code Compliance
Service Delivery Management
Problem Solving
Inventory Management
Delegating Assignments and Tasks
Performance Improvement
Fire Safety Regulations
Quality Assurance
Relationship Building
Staffing and Sales Reporting
Critical Thinking
Team Leadership
Collaboration and Teamwork
Coaching and Mentoring
Conflict Resolution
Time Management
Customer Retention
Sales and Marketing
Work Planning and Prioritizing
Calm and Pleasant Demeanor
Written and Verbal Communication
Contract Negotiation
Payroll Administration
Reliable and Responsible
Work History
03/2018 to 10/2019Tire Service TechnicianSterling Construction | Houston, TX,
03/2013 to 03/2018Concrete FinisherTacocabana | Seguin, TX,
Created specific finishes on poured concrete.
Monitored inventory of key tools and materials used at each project site to provide consistent availability.
Reviewed all project documentation and blueprints to prioritize and schedule job tasks.
Routinely lifted and moved items weighing up to Number pounds.
Completed physically demanding tasks such as lifting up to Number pounds to move job materials.
Observed manufacturer's safety procedures and corporate standards for pouring and finishing.
Shoveled materials such as dirt, gravel and asphalt.
Adhered to safety and reporting procedures.
Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
Mixed, spread and patched concrete to specifications.
Wore correct clothing and protective equipment for jobs.
Maintained clean, safe worksite for team safety and to help keep projects on-track.
Demolished and repaired old concrete surfaces.
Set wood and other forming materials to prepare for concrete pours.
01/2011 to 01/2013Restaurant ManagerGohealth, Inc. | UT, State,
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Purchased adequate quantities of food, beverages, equipment and supplies.
Controlled purchases and inventory by negotiating prices and contracts with over [Number] vendors.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Correctly calculated inventory and ordered appropriate supplies.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Led and directed team members on effective methods, operations and procedures.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Carefully interviewed, selected, trained and supervised staff.
Reconciled cash and credit card transactions to maintain accurate records.
Actively participated in ongoing customer service programs to build sales and rapport in community.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Identified team weak points and implemented corrective actions to resolve concerns.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
01/2010 to 01/2011Multi-Carrier Cell Phone Sales Manager AT&T | City, STATE,
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Promoted sales of and items to achieve revenue targets
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Maintained up-to-date knowledge of competitor products and pricing in market served.
Facilitated business by implementing practical networking techniques.
Trained new sales representatives on sales strategies and processes to reduce process gaps.
Created reports by tracking weekly sales.
Hired, supervised and coached employees on sales strategies to optimize performance.
Created and implemented new business opportunities by utilizing strategic networking strategies.
Capitalized on customer up-sell opportunities resulting in increased revenues.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
Managed accounts to retain existing relationships and grow share of business.
Managed revenue models, process flows, operations support and customer engagement strategies.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition.
Performed analysis of competition to determine strengths
Built relationships with customers and community to establish long-term business growth.
Maintained up-to-date knowledge of and performed competitor analysis.
Prepared and implemented strategic growth plans for territory based on company goals and expectations.
Investigated and integrated new strategies to expand business operations and grow customer base.
Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
01/2005 to 01/2010Sales RepresentativeCompany Name | City, State,
Developed and delivered engaging sales presentations to convey product benefits.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Planned annual customer outreach events to strengthen brand initiatives and maximize outreach.
Exceeded goals for new accounts in single sales cycle.
Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Set up calendar with customer birthdays and other special events for personal touch.
Organized sales paperwork, presented proposals and finalized contracts.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Expanded customer base and boosted profit within product line.
Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
Retained excellent client satisfaction ratings through outstanding service delivery.
Attended advanced training sessions and conferences to increase product knowledge and productivity.
03/2000 to 03/2004Landscaping LaborerCompany Name | City, State,
Inspected machinery to spot damage and note needed maintenance repairs.
Planted bulbs, trees, bushes and flowers for residential and commercial clients.
Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
Identified plant diseases and researched methods for mitigation.
Arranged winter decorations, holiday lights, wreaths and garlands.
Performed planting, watering, mulching and edging of lawns.
Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
Enhanced visibility and improved tree and bush shape through intentional pruning.
Cultivated soil and added fertilizer, compost and amendments.
Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance.
Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
Mulched gardens, placed sod and adjusted soils to provide optimal growth potential.
Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Removed weeds, hazards and debris from common pathways to improve usability.
Operated landscaping equipment with focus on safety and machine longevity.
Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
Rearranged planting beds and flower gardens seasonally.
Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
Installed stonework according to landscape design plan and client specifications.
Maintained grounds by trimming, weeding and general clean-up.
Education
Expected in 06/2004 to to High School Diploma | Cherokee High School, Marlton, NJGPA:
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