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Concessions Cashier Resume Example

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CONCESSIONS CASHIER
Summary

-Honest and hardworking dog groomer with talents in effectively handling temperamental animals and customizing play sessions. Willing to pitch in and help whenever and wherever needed.

-Professional Pet Stylist with over 2 years of experience working with animals of different breeds. Solid understanding of animal care practices, grooming and nutrition needs. Outgoing personality with innate drive to provide superior customer service and excellent care.

Skills
  • Multitasking
  • Coordination
  • Patient relations
  • Schedule management
  • Computer skills
  • Friendly, positive attitude
  • Critical thinking
  • Clerical
  • Safety precautions and measures
  • Knowledge of cutting methods
  • Animal health understanding
  • Breed and species knowledge
  • Pet first aid and CPR certified
  • Animal behavior knowledge
  • Grooming and bathing
  • Muzzles and restraints
  • Animal interaction
Experience
April 2018
to
Current
Company NameCity, StateConcessions Cashier
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Received food orders from individuals and explained offerings.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Reviewed contents on food trays to check receiving complete order.
  • Complied with company service standards, including inventory and cash control procedures.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Served drinks and prepared specialty beverages.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Monitored and counted food stock and supplies to reorder on time.
January 2021
to
February 2021
Company NameCity, StateCashier Team Lead
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Contributed abilitiesduring heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Maintained work area in clean and neat manner.
  • Counted and balanced cashier drawers.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped customers find specific products, answered questions and offered product advice.
  • Prepared special orders for shipment.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Monitored exits for security issues.
  • Resolved issues with cash registers, card scanners and printers.
  • Greeted customers promptly and responded to questions.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
February 2019
to
January 2021
Company NameCity, StateProfessional Pet Stylist
  • Groomed pets by brushing, bathing, coat fluffing, nail filing and clipping, ear cleaning and gland expression and exhibited exceptional hand-scissoring skills.
  • Onboarded new team members and led completion of training requirements and annual safety certifications.
  • Identified and addressed difficult pet or owner challenges with professional demeanor.
  • Assessed incoming pets, observed coat conditions and recommended shave-down, dematting or other services to perfectly fit breed standards.
  • Greeted and checked clients in and out and kept salon schedule flowing accurately day-to-day.
  • Checked animals for injury and illness, writing notes regarding symptoms for veterinarian's review.
  • Delivered consistent customer service to pet owners, effectively increasing repeat business 60%.
  • Consulted with owners and made recommendations on individual grooming needs of pets.
  • Bathed approximately 8 animals per 10-hour shift.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Consulted with clients about desired cuts and styles for individual animals.
  • Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Identified animal health concerns and discussed problems with owners.
  • Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details.
  • Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
October 2017
to
January 2018
Company NameCity, StateStocker Associate
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Education and Training
May 2017
Coosa High SchoolCity, StateHigh School Diploma
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Resume Overview

School Attended

  • Coosa High School

Job Titles Held:

  • Concessions Cashier
  • Cashier Team Lead
  • Professional Pet Stylist
  • Stocker Associate

Degrees

  • High School Diploma

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