LiveCareer-Resume

community development intern resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Ambitious student pursuing a Bachelor's degree in Business Management and Public Administration eager to contribute developed knowledge in Community Development Intern role. Skilled in Team leadership and Conflict Resolution in Business settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • MS Office
  • Clerical
  • Fluent in Spanish
  • Organizational skills
  • Teambuilding
  • Conflict resolution
  • Emotional awareness
  • Schedule management
  • Spreadsheet development
  • Multi-line phone system
  • File and data retrieval systems
  • Meeting planning
Experience
06/2021 to Current Community Development Intern City Of New Berlin | New Berlin, WI,
  • Supported meetings by attending, taking notes, and managing presentations.
  • Received, sorted and updated spreadsheets and reports.
  • Maintained paper and computer filing systems.
  • Managed softwares to track and complete projects.
  • Draft and edit information for board and committee meetings.
  • Replied to requests for information from within and outside organization.
10/2014 to 04/2018 Client Service Professional Domino's Pizza | Saint Louis Park, MN,
  • Cash checks after ensuring that signatures are verified. Receive checks and post entries into correct accounts.
  • Manage balancing duties akin to currency, coins and checks. Verify dates on incoming checks.
  • Ensure that customers' loan information is processed and maintained appropriately.
  • Receive cash from armored cars and count and verify cash.
  • Verify cashier's checks.
  • Sort, file and record deposit slips.
  • Manage bank vaults to ensure correct cash balances.
  • Provide information to clients regarding bank services.
  • Manage specialized services such as checking and savings accounts. Resolve discrepancies in accounts.
  • Provide account balance information to clients.
  • Accept and process loan payments.
  • Transfer funds at the request of clients.
  • Ensure that the cash drawer is balanced and maintained at all times.
  • Endeavor to cross sell bank's products.
  • Open and close checking and savings accounts.
  • Perform end of the day recap of money and bank slips.
  • Take advantage of sales opportunities to attract new customers.
  • Post all cash and credit card entries into the database.
  • Organize and restock workstation with supplies.
  • Stamp receipts and verify that the customer is who he or she claims to be.
  • Compare signatures, photos and ID to verify customers
01/2012 to 05/2015 Client Service Professional Domino's Pizza | Saint Paul Park, MN,
  • Scheduled client appointments and matching clients to the appropriate tax professional.
  • Processed client payments for tax preparation.
  • Identified products and services to aid client satisfaction.
  • Answer the office telephones promptly and courteously.
  • Helped resolve client issues.
  • Assisted with local marketing.
  • Added new client data to system and made changes to old information to keep everything up-to-date.
  • Attended all workshops and trainings to maintain well-rounded knowledge of all of company's offerings.
  • Greeted customers pleasantly and scheduled appointments for service.
  • Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
  • Handled client inquiries with exceptional professionalism and enthusiasm.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Assisted customer relationship management by addressing service requests and assisting front-end cashier and bagger clerk.
  • Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.
01/2014 to 11/2014 Client Service Professional Domino's Pizza | South Saint Paul, MN,
  • Greeted customers and determined their needs and wants.
  • Discussed type, quality and number of merchandise required for purchase. Recommended merchandise based on individual requirements
  • Advised customers on utilization and care of merchandise.
  • Provided advice to clients regarding particular products or services.
  • Explained the use and advantage of merchandise to customers.
  • Answered customers' inquiries and concerns.
  • Showed the live working of merchandise.
  • Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates.
  • Prepared sales contracts and accepted payment through cash, check and credit card.
  • Assisted in display of merchandise.
  • Maintained sales records for inventory control
Education and Training
Expected in 05/2022 to to BBA | Business Management And Leadership Franklin University, Columbus, OH GPA:
  • Minor in Public Administration
Expected in 05/2021 to to Associate of Applied Science | Business Management San Jacinto College District, Pasadena, TX GPA:
Additional Information
  • Participant in the Lorenzo De Zavala Youth Legislation Leadership Program with the National Hispanic Institute.
  • Over a thousand hours in Community Service.

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Resume Overview

School Attended

  • Franklin University
  • San Jacinto College District

Job Titles Held:

  • Community Development Intern
  • Client Service Professional
  • Client Service Professional
  • Client Service Professional

Degrees

  • BBA
  • Associate of Applied Science

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