communication strategist and content developer resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Experienced Communication Strategist with proven leadership in developing highly visible, complex multi-platform mission driven communications, marketing and outreach campaigns to drive enrollment, engagement, brand awareness and fund development. A collaborative team player with proven analytical and problem-solving skills and a focus on innovation and sustainability. Highly organized, with strong written and oral communication skills, and ability to manage multiple stakeholder groups. Offering proven expertise in project development, team supervision and campaign enhancement. Committed to changing the odds for all young people and prepared to bring 15+ years of progressive experience to to address issues of racial inequity and improve the life outcomes of marginalized young people.

  • Communication Strategy
  • Project Management
  • Content Management Systems
  • Web Development and Brand Management
  • Email Marketing, Social Media Content and SEO Maximization
  • Team Player with Strong Attention To Detail
  • Staff and Budget Management
Work History
Communication Strategist and Content Developer, 06/2005 to Current
River's Bend Health ServicesMarshfield, WI,

Communications Strategist and Content Developer

  • Create content for mission driven brands with compelling narratives.
  • Complete full redesigns of existing websites to improve navigation, enhance visuals and strengthen search engine rankings.
  • Execute digital marketing channel strategies and tactics for content creation, paid search, search engine optimization and social media to achieve client's goals.
  • Develop key messages and content for media and education events and related publications and press materials including press releases and media kits, brochures and pitches to press.
  • Write articles, newsletters, case studies, white papers, research papers and reports, including donor and funder facing content and annual reports.
  • Produce and edit PowerPoints, slide shows and both narrative and informational videos.
  • Manage editorial and communications calendars', contracts and external vendors.


  • Serve as strategic counsel and coach for nonprofit leaders, Board members and staff in developing organizational capacity for non-profits.
  • Facilitated Board and staff retreats and professional development trainings.
Consulting Communications Director, 12/2013 to 02/2018
Popular IncHialeah, FL,
  • Increased organizational alignment to priorities and disciplined focus on producing outcomes. Strategies included building a short and long-term strategic plan with benchmarks focusing on Board, partner & fund development.
  • Developed and managed comprehensive internal and external communications strategies; executed roll-out, set-up systems for feedback, engagement and monitoring, and managed daily operations.
  • Established metrics to measure effectiveness, provided regular updates Board, community partners and policy makers, in addition to sharing best practices.
  • Developed publications and proposals linked to brand development and social media strategy, website redesign and SEO maximization, including: weekly blogs, newsletter, YouTube Channel, Twitter, Facebook and Instagram feeds.
  • Increased brand reach evidenced by over 500% increase in engagement across social media platforms over three years.
  • Conducted regular updates and audits Board, donors, community partners and policy makers to ensure alignment of communication goals.
  • Managed staff of 3 and student interns, consultants and outside
  • Successfully secured funding from California Endowment to sustain and build programs and brand presence in Sacramento County and at California State policy level.
Interim Executive Director, 06/2011 to 12/2011
Marin KidsCity, STATE,
  • Lead multi pronged advocacy campaign at the intersection of strategy, communications, public policy and community engagement to increase funding for vulnerable youth.
  • Helped establish benchmarks for county level programs to eliminate the achievement gap and ensure all children nd youth had health insurance.
  • Maximized branding initiatives by strengthening program outreach and increasing brand recognition as evidenced in social media followers.
Senior Program Officer, 06/2006 to 02/2010
FHI 360 (formerly The Academy For Educational DeveCity, STATE,
  • Managed implementation of national technical assistance strategies focused on high school reform at national, state, and local levels as part of multi disciplinary team.
  • Established first national, cross- site youth development learning network of district and community education stake-holders in nine cities.
  • Developed program structure and materials, support set-up of local evaluation systems and coached district, school, and community staff.
  • Created, implemented and continuously improved effective
    communication strategies and assessed effectiveness of website
    and on-line portal for learning network.
  • Wrote and researched tools, policy briefs, and white papers analyzing lessons learned across learning networks and presented at national and state conferences and learning institutes.
  • Acted in advisory role to foundations and national education
    associations. Develop proposals and new funding sources. Cultivated and managed relationships with funders such as Bill and Melinda Gates, Carnegie Foundations.
  • Managed staff of 3 and student interns.
Master of Arts: International Management/Sustainable Development, Expected in 2001 to School For International Training - Brattleboro, VT,
  • Focus Youth Development, Experiential Learning and Training of Trainers
Bachelor of Arts: Journalism/Communications, Expected in 1991 to George Washington University, The - Washington, DC
  • Non Violent Communication Training 2019
  • Organizational Development Training 2018
  • Branding and SEO Maximization Training 2016
  • Train the Trainer Training - 2011
  • Proposal Writing for Non-Profits 2010

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Resume Overview

School Attended

  • School For International Training
  • George Washington University, The

Job Titles Held:

  • Communication Strategist and Content Developer
  • Consulting Communications Director
  • Interim Executive Director
  • Senior Program Officer


  • Master of Arts
  • Bachelor of Arts

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