Commissary Manager Resume Example The Doughboys

COMMISSARY MANAGER

Summary

Smart Manager dedicated to providing exemplary customer service and engagement. Honest and punctual professional with people and developmental talents.

Skills

Customer outreach
Creating marketing plans
Building brand awareness
Managing retail build outs
Creating store processes
Leadership development
Driving business growth
Employee management
Preventative maintenance
Operations monitoring

Store opening and closing
Brand awareness
Interviewing
Coaching and mentoring
Employee training
Behavior improvements
Cost reduction
Production control
Hiring and retention strategies
Quality standards adherence

Education and Training

Associate of Arts: Hospitslity ManagementGreenville Technical CollegeGreenville, SC

Associate of Arts: Hospitality ManagementGreenville Technical CollegeGreenville, SC

Experience

Commissary Manager02/2002 to 03/2008The DoughboysWakefield, MA

Taught staff how to handle difficult situations with calm and professionalism.
Cultivated lucrative relationships with clients through active engagement, issue resolution and [Skill] talents.
Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Planned and updated work schedules for optimal coverage of expected business needs.
Delegated tasks to specific employees based on individual knowledge and strengths.
Hired, trained, supervised and motivated team of [Number] retail professionals to provide knowledgeable and fast service to every guest.
Increased YOY sales by [Number]% and grew margins by effectively introducing new products within [Number] months.
Mentored newly hired [Job title]s in upselling techniques, [Skill] and [Skill] to improve sales expertise.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Delegated tasks to employees based upon individual strengths and experience in [Area of expertise].
Determined complete order accuracy by examining merchandise to verify price and quantity.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Saved costs, effectively negotiating vendor pricing contracts to increase savings.
Reduced process lags by effectively managing [Number] staff to ensure optimal productivity.
Guided and supported [Number] staff members to consistently achieve team and personal goals.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Organized and updated schedules to optimize coverage for expected customer demands.
Checked inventory system to locate items at other stores, improving sales rates [Number]%.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
Increased store sales by [Number]% by cross-selling complementary items.
Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Processed credit card payments and counted back change and currency with [Number]% accuracy rate.
Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].

Regional Manager03/2008 to 07/2014Auburndale Donut Group DBA Dunkin DonutsNewton, MA

Recognized for establishing retail marketing strategies to sell [Brand].
Penetrated new market areas by investigating competitor products, services and trends.
Developed and implemented clear policies and procedures covering [Number] locations spread across [Location] area.
Handled human resource concerns and established plans to handle issues consistently and efficiently.
Negotiated market consolidation to improve customer satisfaction and dealer profits.
Strengthened product branding initiatives by successfully implementing creative marketing strategies to maximize outreach and brand messaging.
Projected more than $[Amount] in sales during [Timeframe] and achieved [Number]% of target.
Managed diverse administrative, financial and documentation requirements.
Worked closely with [Job title]s, using persuasive communication skills and customer relations expertise to close deals with [Type] clients.
Oversaw inventory purchases and sales contracts to keep records current and compliant.
Managed staff to optimize brand expansion initiative productivity.
Hired talented, trainable team members and drove new business with [Technique] to grow revenues from $[Amount] to $[Amount] over [Number] years.
Spearheaded full-cycle brand expansion initiatives across complex [Location] business environment, including sales, marketing, advertising campaign and P&L commitments.
Drove effective collaboration with [Job title]s and [Job title]s to improve merchandise turns.
Expanded global footprint by building launch plans into [Location] and [Location] including [Location] and [Location].
Implemented change management and distributor network restructuring strategies throughout [Location], identifying targets for acquisition of under-performing locations.
Facilitated remarkable [Result] and [Result] with strategic leadership and [Industry] expertise.
Effectively wholesaled and marketed $[Number] vehicle production [Timefame].
Generated over $[Number] in sales during [Timeframe] by executing buying and selling, open points and facility expansions to achieve goal of increasing market share.
Increased penetration rates from [Number]% to [Number]% while generating over $[Number] in total revenue.
Developed and implement dynamic regional strategic [Type] plan by [Action].
Developed business case and received CEO approval for $[Amount][Type] expansion.
Executed day-to-day operational activities for regional business bringing in $[Amount] in yearly revenue.
Hired and motivated [Number]-member team achieving over $[Amount] in sales per year.
Prospected and secured properties for store-front restaurants, coordinated construction phases and successfully launched [Number] new restaurant grand openings.
Met with [Job title]s on [Timeframe] basis to discuss techniques for overcoming objections and closing deals.
Supported [Type] region in consistently exceeding financial targets by implementing [Technique] and [Task].

Kitchen Manager08/2014 to 01/2019TR Operation DBA Texas RoadhouseTaylors, SC

Scheduled over [Number] employees by assigning shifts.
Hired qualified staff to fill [Job title] and [Job title] positions.
Supervised staff preparing and serving [Number] meals per day.
Reduced food waste [Number]% by overseeing use of ingredients to plan for costs, anticipated customers and popularity of items.
Prepared and led food service training programs to teach staff [Task], [Task] and [Task].

Looking to get out of Food Service and utilize my skills in a different career

Would very much like to get out of Food Service Industry and utilize my people skills as well as my management skills in a more productive industry. Would enjoy utilizing my ability to identify and develop talent in a different Management roll

Resume Overview

Companies Worked For:

The Doughboys
Auburndale Donut Group DBA Dunkin Donuts
TR Operation DBA Texas Roadhouse

School Attended

Greenville Technical College

Job Titles Held:

Commissary Manager
Regional Manager
Kitchen Manager

Degrees

Associate of Arts : Hospitslity Management
Associate of Arts : Hospitality Management

Commissary Manager Resume Example

Resume Score: 80%

Resume Overview

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