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Hardworking commercial specialist excellent in all aspects of running Autozone commercial store operations. Which include but may not be limited to inventory control, route planning, quick delivery times, excellent customer communication skills, very friendly and amicable, keeping up with billing and credits, reporting directly to territory sales manager and district manager, and most importantly reviewing Profit and Loss reports and maximizing profits to the bottom line.
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Currently leading Autozone Store #3133 to its first successful commercial program. The company has tried to open this commercial department twice and has failed. Ever since I have joined on as Commercial Specialist on 11/7/11 we have run a productive and money making program. Currently Exceeding last year sales by 68%. We are ranked 4th in the region in same store sales growth over last year. Directly working with my Territory Sales Manager on becoming the next Territory Sales Manager.
- Monitored customer preferences to determine focus of sales efforts.
- Review weekly, monthly, quarterly and annual sales reports.
- Maintained friendly and professional customer interactions.
- Work closely with store manager to run a successful and profitable business.
- Locate parts for customers and ensure proper delivery times.
- Described use and operation of merchandise to customers.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
- Worked as a team member to provide the highest level of service to customers. As well as treating coworkers with the utmost respect.
- Recommended and helped customers select merchandise based on their needs.
- Exchanged returned merchandise for customers quickly and efficiently.
- Informed customers about sales and promotions in a friendly and engaging manner.
Automotive Service Excellence - Leesburg, VA
- Recipient of P2 Automobile Parts Specialist ASE ID# ASE-2054-6349
James Bowie High School - Arlington, TX
- Microsoft Office Specialist in Microsoft Excel, Powerpoint, Word and Access
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School Attended
- Automotive Service Excellence
- James Bowie High School
Job Titles Held:
- Commercial Specialist
- Part Sales Manager
- Customer Service Rep
Degrees
- High School Diploma
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