Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Skills
Package pickup and delivery
Local routes
Issue escalation
Returns pickup
Attention to confidentiality
Excellent driving skills
Mileage and service logs
Handheld scanning devices
Time management
Delivering medical records
Record Keeping
Performance improvement
Payment collection
Route planning
Valid driver's license
Building physician relationships
GPS and route planning
Sorting
Education
Wesleyan UniversityMiddletown, CTExpected in ā āAssociate :Liberal Arts And General Studies - GPA:
Work History
Keystone Automotive Operations, Inc. - Commercial Courier Kansas City, KS, 04/2016 - Current
Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
Handled receipt, storage, identification and delivery of Type products for Number clients.
Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
Picked up packages and made deliveries promptly, exceeding prior delivery records by Number% in just NumberTimeframe.
Built and maintained professional relationships with customers, which boosted business by Number%.
Apollo Retail - Warehouse Worker Macomb, MI, 10/2015 - Current
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Loaded, unloaded and moved material to and from storage and production areas.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Effectively operated pallet jacks and Type equipment to receive and transport items from various warehouse locations.
Completed over Number customer orders each day in warehouse setting.
Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Software to update system.
Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
Operated company vehicles and heavy equipment with focus on safety and risk management.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Recorded information, shortages and discrepancies to keep records current and accurate.
Maintained accurate inventory records to provide data for use in audits and completion of order requests
Manually transported warehouse materials weighing up to Number pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
Wrapped pallets in shrink wrap prior to loading.
Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Kept warehouse stations and equipment in good working order in line with OSHA requirements.
Consistently lifted materials weighing as much as Number pounds.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Operated RF scanners to track merchandise and verify contents of containers.
Otg - Traveling Merchandiser Chicago, IL, 10/2013 - 03/2015
Arranged consistent shelves, bins and racks at Number locations by following established planograms.
Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
Updated pricing and signage to complete product displays and educate customers.
Worked with managers and advertising directors to optimize promotions.
Conferred with store managers to obtain information about customer needs and preferences.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Inspected merchandise for quality and arranged proper display location on floor.
Established strong vendor relationships to maintain and support business.
Organized store merchandise racks by size, style and color.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Merchandised new stock to appeal to customers, grab attention and drive sales.
Rotated manufacturer products as needed.
Verified products appeared at correct locations in proper quantities.
Loaded and unloaded merchandise using ladder and pallet jack.
Traveled to market, visited vendors and assisted buyers with merchandise selection.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Subway - Cashier Team Lead City, STATE, 10/2010 - 10/2013
Quickly and accurately counted drawers at start and end of each shift.
Monitored areas for security issues and safety hazards.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Resolved escalated customer disputes with special actions such as discounts.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
Maintained stock within optimal levels to meet expected customer and sales levels.
Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
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