(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.

  • Package pickup and delivery
  • Local routes
  • Issue escalation
  • Returns pickup
  • Attention to confidentiality
  • Excellent driving skills
  • Mileage and service logs
  • Handheld scanning devices
  • Time management
  • Delivering medical records
  • Record Keeping
  • Performance improvement
  • Payment collection
  • Route planning
  • Valid driver's license
  • Building physician relationships
  • GPS and route planning
  • Sorting
Wesleyan University Middletown, CT Expected in Associate : Liberal Arts And General Studies - GPA :
Work History
Keystone Automotive Operations, Inc. - Commercial Courier
Kansas City, KS, 04/2016 - Current
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Handled receipt, storage, identification and delivery of Type products for Number clients.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Picked up packages and made deliveries promptly, exceeding prior delivery records by Number% in just Number Timeframe.
  • Built and maintained professional relationships with customers, which boosted business by Number%.
Apollo Retail - Warehouse Worker
Macomb, MI, 10/2015 - Current
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Effectively operated pallet jacks and Type equipment to receive and transport items from various warehouse locations.
  • Completed over Number customer orders each day in warehouse setting.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Software to update system.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Operated company vehicles and heavy equipment with focus on safety and risk management.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Manually transported warehouse materials weighing up to Number pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
  • Wrapped pallets in shrink wrap prior to loading.
  • Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Consistently lifted materials weighing as much as Number pounds.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Operated RF scanners to track merchandise and verify contents of containers.
Otg - Traveling Merchandiser
Chicago, IL, 10/2013 - 03/2015
  • Arranged consistent shelves, bins and racks at Number locations by following established planograms.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Updated pricing and signage to complete product displays and educate customers.
  • Worked with managers and advertising directors to optimize promotions.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Established strong vendor relationships to maintain and support business.
  • Organized store merchandise racks by size, style and color.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Merchandised new stock to appeal to customers, grab attention and drive sales.
  • Rotated manufacturer products as needed.
  • Verified products appeared at correct locations in proper quantities.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Traveled to market, visited vendors and assisted buyers with merchandise selection.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
Subway - Cashier Team Lead
City, STATE, 10/2010 - 10/2013
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored areas for security issues and safety hazards.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.

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Resume Overview

School Attended

  • Wesleyan University

Job Titles Held:

  • Commercial Courier
  • Warehouse Worker
  • Traveling Merchandiser
  • Cashier Team Lead


  • Associate

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