LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Reporting knowledge
  • Multi-tasking
  • Strategic planning
  • Sales expertise
  • Customer relations
  • Fluent in Spanish
  • Attention to detail
  • Team building
  • Critical thinking
Work History
Color Consultant , 10/2012 - 07/2016
Sephora City, STATE,
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Served as the main liaison between customers, management and sales team.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Helped drive sales goals and achieve monthly quotas.
  • Communicated all store initiatives and promotions to customers to generate return business.
  • Trained all incoming sales team members.
  • Trained all incoming sales team members.

Travel Agent/ Office Administrator , Current - Current
Genesis Travel Agency , STATE,

Assisted, researched and booked travel arrangements for prospective clients.

Perform basic office functions; answered phones, filed documents, and maintain office.

Payroll (keeping accuracy with employee hours and making employee checks)


Education
Bachelor of Arts: Business Administration, Expected in 2013
-
San Francisco State University - San Francisco, CA
GPA:

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Resume Overview

School Attended

    Job Titles Held:

    • Color Consultant
    • Travel Agent/ Office Administrator

    Degrees

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