Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Reporting knowledge
Multi-tasking
Strategic planning
Sales expertise
Customer relations
Fluent in Spanish
Attention to detail
Team building
Critical thinking
Work History
Color Consultant , 10/2012 - 07/2016 Sephora – City, STATE,
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientèle.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Developed reputation as an efficient service provider with high levels of accuracy.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Served as the main liaison between customers, management and sales team.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Maintained cleanliness and presentation of stock room and production floor.
Built long-term customer relationships and advised customers on purchases and promotions.
Helped drive sales goals and achieve monthly quotas.
Communicated all store initiatives and promotions to customers to generate return business.
Trained all incoming sales team members.
Trained all incoming sales team members.
Travel Agent/ Office Administrator , Current - Current Genesis Travel Agency – , STATE,
Assisted, researched and booked travel
arrangements for prospective clients.
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