Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Medical History Obtainment
Preliminary Testing
Supplies Inventory
Ophthalmology Testing
First Aid/CPR
Team Management
Organizational Skills
Training & Development
Relationship Building
Supervision & Leadership
Active Listening
People Skills
Good Work Ethic
Reliable & Trustworthy
Team Building
Friendly, Positive Attitude
Customer Service
Education and Training
Kaplan UniversityDavenport, IAExpected in ā ā:Criminal Justice - GPA:
Experience
Media News Group - COA San Jose, CA, 08/2021 - Current
Advised patients on ocular medications, dressings and contact lenses.
Tested patients' visual fields and ocular motility and completed full patient work-ups.
Observed pupils, visual acuteness and extra-ocular movements to check patient status.
Obtained and recorded patient medical history and operated ophthalmic equipment.
Collected essential medical information and documented data in EHR platform.
Kept examination rooms, clinical areas and equipment clean and patient-ready.
Wrote, edited and filed patient medical records, maintaining confidentiality.
Triaged clinical issues to help [Job title] focus on appointments and maximize time.
Sent patient prescriptions to pharmacies and scheduled future appointments.
Analyzed test results and contributed to diagnostic discussions.
Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
Set appointments, verified insurance and informed patients of important points such as pre-surgery restrictions.
Prepared patients and administered basic eye exam tests.
Cleaned and performed minor maintenance on examination equipment and glasses.
Transferred knowledge by training ophthalmic assistants, technicians and interns.
Interacted with eye care providers to facilitate patient treatment goals.
Tmx Finance Family Of Companies - COA Augusta, GA, 07/2016 - 08/2021
Advised patients on ocular medications, dressings and contact lenses.
Tested patients' visual fields and ocular motility and completed full patient work-ups.
Observed pupils, visual acuteness and extra-ocular movements to check patient status.
Obtained and recorded patient medical history and operated ophthalmic equipment.
Collected essential medical information and documented data in EHR platform.
Kept examination rooms, clinical areas and equipment clean and patient-ready.
Triaged clinical issues to help [Job title] focus on appointments and maximize time.
Conducted follow-ups with patients to evaluate progress, promote continuity of care and improve health outcomes.
Sent patient prescriptions to pharmacies and scheduled future appointments.
Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
Set appointments, verified insurance and informed patients of important points such as pre-surgery restrictions.
Prepared patients and administered basic eye exam tests.
Cleaned and performed minor maintenance on examination equipment and glasses.
Silver City Sun-news - Multimedia Account Executive City, STATE, 07/2015 - 07/2016
Reviewed customers' products, advertising history and business to identify effective advertising solutions.
Explained to clients how specific types of advertising helped promote customer products or services.
Created sales presentations to promote advertising benefits to potential customers.
Delivered cost estimates on advertising plans and services to customers.
Optimized revenue levels by developing engaging promotional programs.
Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
Scheduled and attended 10-15 appointments per week.
Used strong negotiation and persuasion skills to sell advertising products and services.
Responded quickly to customer questions and resolved issues to restore satisfaction.
Prepared advertising sales contracts and submitted to clients for sign off.
Identified needs of customers promptly and efficiently.
Rue21 - Store Manager City, STATE, 10/2009 - 07/2015
Evaluated store performance and incorporated feedback to implement improvement plans.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Strengthened work flow productivity by hiring, managing and developing top talent.
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Trained and mentored associates to teach daily tasks and procedures.
Reviewed customer feedback to make operational improvements and promote satisfaction.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Managed inventory tracking and physical inventory counts to minimize loss.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Monitored employee performance and identified performance gaps for corrective action.
Updated and maintained store signage and displays.
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