CO Manager Resume Example The LOFT Outlet

CO-MANAGER

Summary

Utilize knowledge and skills to consistently adopt systematic approaches over all areas of responsibility, responding to the specific requirements of each sector, and ensuring that the best possible results have been delivered. I look forward to utilizing my management, recruiting, communication, organization, analytical and motivational skills to achieve goals and expectation.

Highlights

Exceptional leader
Outstanding communication skills
Conflict resolution skills
Recruiting and interviewing
Excellent interpersonal and coaching skills
Staff training and development

Store operations
Store planning and design
Excellent customer Service
Strategic planning
Inventory management
Loss Prevention

Accomplishments

Awarded merit increases every year.

Received multiple “exceeds expectations” ratings on performance reviews.

Awarded Prominent Performance for Net Sales & ROV achievements.

Experience

CO-Manager 10/2011 to Current The LOFT Outlet Camarillo, CA

In Partnership with the Store Manager, I direct all activities required to achieve all store goals, including sales objectives, client services, human resource management, payroll, operating expenses, P&L, loss prevention, and merchandise presentation while driving both associate and client engagement.
Direct client service efforts that are consistent with company standards, to increase transactions and capture client opportunities.
Recruit, network, interview, and hire talent.
Process and maintain all new talent on boarding administration, ads, and Gallup survey.
Developed team to accomplish store's business objectives through training, coaching, investment, engagement, retention and motivation.
Attain sales, payroll, and inventory shortage goals.
Execute merchandising presentation, restocking, and recovery to maximize productivity.
Analyze the business to understand how to maximize daily business.
Continually driving store to achieve quantifiable performances (e.g. net sales, ROV, conversion, UPT, DPT, payroll, inventory shortage, Operational Assessments, and credit cards)
Study business reports to gain understanding of inventory problems and/or areas of opportunity.
Create and communicate clear action plans that optimize results and ensure effective execution of all operational activities and maximize sales potential.
Manage business controllable expenses and maintain store operations and Policies and Procedures.
Ensure Loss Prevention and Safety procedure are maintained and followed.
Built a store environment that is sharply focused on consistently delivering exceptional, positive in-store customer experiences.
Ensure Marketing initiatives, product placement and merchandising flow standards.

Store Manager 08/2009 to 10/2011 The Body Shop Thousand Oaks, CA

Managed 3 stores for 6 months while interviewing candidates for 2 of the Stores Managers Position.
Achieved sales targets for 2010 and built sales to ensure 2011 goals would be met and they were.
Insured goals were met, maximized performance, drove volume, and reacted to trends in the business (e.g.
Net Sales, ATV, UPT, Conversion, payroll, inventory shortage, Operational Assessments and Rewards Cards)
Recruit and build Talent-Attract, hire, develop, inspire, and retain top talent.
Ensured training to build a team that works well together based on the needs of the business, as well as setting expectations and ensuring accountability.
Analyze the business to create and communicate clear action plans that optimize results and ensure effective execution of all operational activities and maximize sales potential.
Manage business controllable expenses and maintain Policies and Procedures.
Ensure Loss Prevention and Safety procedure are maintained and followed.
Built a store environment that is sharply focused on consistently delivering exceptional, positive in-store customer experiences.
Ensure implementation of company selling strategies.
Develop and maintain a Clientele Program.
Ensure visual & merchandising flows and standards.

Account Sales Manager 01/2005 to 06/2007 The Gillette Company Oral B - Dental Oral Pharmaceutical Los Angeles, CA

Account Management, maintain established & new accounts with both Dental Offices and Dental Dealers
Successfully exceeded quota by 4%.
In top 20 nationally for meeting and exceeding sales quota.
Ensure market execution and strategies of sales goals to drive sales, profits and build brand awareness.
Conduct business performance reviews in order to track, monitor and adjust efforts.
Category development, Enhance category positioning and manage customer business results.
Manage and cultivate relationships to insure product/programs initiatives and distribution.
Customer marketing, conducted informational and educational seminars on Dental Products.
Informed customers about all product lines and services offered by the company.
Oversee all customer activity to develop the most cost-effective strategies.
Utilized all company tools, information and feedback to generate the highest customer performance results.
Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.

Retails Sales Representative 01/2000 to 01/2005 The Gillette Company Los Angeles, CA

Increased sales over $1 million in my Territory and above Quota by 8.7%.
#1 Sales Representative in area, # 21 in Nation.
Account management Ensure marketing and sales goals to drive sales, profits and build brand awareness.
Insure Visual Presentation of all products in Mass Market sector.
Analyze category, POS and market data.
Organized and manage route to maximize sales.
Cultivate and manage vendor relations to insure product/programs placement and initiatives.
Category development, specialize in global packaging, category management and retail marketing.
Increased sales with education on product lines and services offered by the company.
Utilized all company tools, information and feedback to generate the highest customer performance results.
Implemented training course for vendors and new recruits on speeding profitability.
Trainer for all new Sales Representatives in Area.

Education

Associate of Science: Business Pierce College Woodland Hills, CA, USA

Skills

People management, recruiting, staffing, human resources, exceptional customer service, financial reporting, inventory, loss prevention, merchandising, operations, policies and procedures, sales, proficient in Word, Excel, Power Point.

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CO-Manager Resume Example

Resume Score: 100%