CNA/Manager Resume Example
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CNA/MANAGER
Summary
Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 10+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Skills
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Experience
CNA/Manager|Common Spirit - College Station , TX|01/2010 - Current
- Drafted training materials and organized trainingsessions for all new employees.
- Assisted with hiring process of new employees, including verifying references and prior employment.
- Planned and prepared workflow schedules, delegating tasks for team.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Trained team to deliver outstanding customer service, boosting customer satisfaction ratings.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Assisted in evaluating employee performance and cultivating improvement initiatives.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Administered personal nursing assistance in pre- and post-operative situations.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Delivered nursing assistance to residents in bed.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Managed wound care, gave respiratory treatments and helped with non-invasive procedures.
- Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
- Collected and documented vital signs to track current patient conditions.
- Worked with healthcare team, including social workers, physical therapists and speech therapists, to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
- Delivered high-quality direct and indirect nursing care to patients all day.
- Started, monitored and managed intravenous medication to stabilize patient heart and blood pressure.
- Observed, charted and reported developments in patient health condition.
CNA|Mount Carmel Health System Inc. - City , STATE|01/2012 - 06/2017
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Documented activities and recorded information in EMR system.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Administered personal nursing assistance in pre- and post-operative situations.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Delivered nursing assistance to residents in bed.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Used mobility devices and equipment to transport patients.
Head of Housekeeping Services|Yankee Inn - City , STATE|01/2005 - 01/2010
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Operated incinerators and trash compactors to dispose of garbage.
- Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Managed team of employees, daily progress reports and overall project planning.
Education and Training
Mildred Elley|City|2007Certificate: Medical Administration
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School Attended
- Mildred Elley
Job Titles Held:
- CNA/Manager
- CNA
- Head of Housekeeping Services
Degrees
- Certificate : Medical Administration
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