cna in home caregiver resume example with 15+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Organized and motivated professional eager to apply time management and organizational skills in various environments. Seeking new opportunities to expand skills while facilitating company growth. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations and demonstrating high level of ownership and initiative. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Skills
Nursing and Care provider
Medical terminology knowledge
Performing patient intakes
Collecting specimens
Infection control procedures
Grooming and bathing assistance
Quick problem solver
Catheter change and preparation
Collecting vital signs
Respiratory equipment training
Helping with medication
Documentation procedures expert
Patient relations
Monitoring fluids
General housekeeping ability
Calm and level-headed under duress
Preparing meals
Charting expertise
Reliable transportation
Understands medical procedures
Understands mobility assistance needs
Assisting with personal grooming
Quality assurance controls
Valid NC driver's license
DBMS
EHR Management
Data entry
File management
Meticulous attention to detail
Reporting and documentation
Data input
Data collection
Collecting information
Database updates
Log book updates
Valid NC driver's license
Management Skills
Staff development
Sales Techniques
Project management
Marketing
Workforce Management
Issue and conflict resolution
Brand management
Time management
Collaboration
Maintenance & Repair
Team management
Project planning
Experience
01/2013 to 07/2021CNA/In-Home CaregiverCaring Solutions | San Antonio, TX,
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Used mobility devices to transport patients.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Administered medications and educated patients and families on correct at-home administration.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Documented activities and recorded information in EMR system.
06/2008 to 01/2012In-Home CaregiverCardinal Logistics Management, Inc. | Portland, OR,
Maintained clean and well-organized environment for client happiness and safety.
Transported clients to doctor's appointments and errands.
Documented client progress in charts and logbooks.
Improved patient outlook and daily living through compassionate care.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Tracked and reported clients' progress based on observations and conversations.
Supervised medication administration, personal hygiene and other activities of daily living.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Followed care plan and directions to administer medications.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Monitored client's well-being, safety and comfort under physician direction.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Trained new caregivers in client needs and caregiving standards.
Interacted with patients through games and fun activities to boost mood and improve overall memory.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Monitored medications for patients with various conditions and kept watchful eye for side effects.
Assisted patients with personal care to alleviate burden on family members.
01/2005 to 01/2008Operations SupervisorJ. J. Keller & Associates, Inc. | Madison, WI,
Trained, mentored and motivated employees to maximize team productivity.
Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Built upon established practice standards to improve operational performance and reduce labor costs.
Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
Reduced process lags and trained team members on best practices and protocols.
Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Trained, managed and motivated employees to promote professional skill development.
Motivated employees to share ideas and feedback.
Represented integrity and professionalism in all areas of business, serving as mentor and roll model to staff.
Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Supported community outreach initiatives by partnering with local organizations.
Generated daily operational and sales reports for corrective action or continuous improvement.
Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
Implemented effective customer service surveys to encourage feedback.
Assessed team proficiencies, identifying and targeting areas for improvement.
Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
10/2001 to 10/2003Data Entry SpecialistJones Lange Lasalle Inc. | Tarrytown, NY,
Identified, corrected and reported data entry errors.
Completed accurate and efficient data entry and database updates to support business operations.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Identified and corrected data entry errors to prevent duplication across systems.
Reviewed and updated account information in company computer system.
Sorted source documents and organized to be filed.
Adhered to strict data confidentiality policies to prevent information leakage.
Communicated with coworkers regarding deadlines and project milestones.
Proofread documents and edited materials to correct grammar and spelling mistakes.
Documented data entry completions in corresponding logbooks.
Maintained quality levels above prescribed minimums to support team productivity.
Created monthly reports, closed terminated records and performed chart audits to maintain concise records.
Compiled, sorted and verified digital data against source documents.
Compiled and documented statistical information for reports.
Scanned and eliminated outdated records to reduce physical document storage footprint.
02/1999 to 01/2003Operations ManagerLookout Mountain Pet Lodge | City, STATE,
Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.
Maintained detailed records of animal numbers, medical issues and behavioral concerns.
Oversaw new intakes by assigning kennels and managing quarantines.
Coordinated adequate exercise time to keep dogs healthy and happy.
Hired and oversaw full-time staff of 6 supplemented with part-time and student workers.
Recruited volunteers to handle non-critical tasks and give animals wide-ranging interactions.
Prepared and maintained time and payroll reports, adding details on performance evaluations, hires, promotions and disciplinary actions.
Trained employees in customer relations strategies and animal handling protocols, facilitating optimal public interest and support.
Handled animal intakes and conducted basic medical examinations.
Monitored logging operations to determine unsafe working conditions, issues and ways to improve processes.
Supervised care of up to 100 dogs and cats, preparing food, cleaning enclosures and administering important medicine.
Answered and directed incoming calls using multi-line telephone system.
Scheduled and confirmed appointments.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Maintained financial records to verify timely clearance of credit and debit activities.
Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Directed and oversaw office personnel activities.
Drafted professional business communication and answered phone calls and emails.
Handled payment processing and provided customers with receipts and proper bills and change.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Managed customer complaints and rectified issues to complete satisfaction.
01/1992 to 03/1998Veterinary Receptionist/TechnicianJester Plaza Veterinary Clinic | City, STATE,
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Set up appointments for checkups and scheduled veterinary consultations and surgical visits.
Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
Supervised waiting area, mopped floors, and rearranged magazines to maintain office.
Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
Entered insurance, demographics and health history into patient database.
Checked patients in and out for appointments and collected co-payments.
Called patients to confirm scheduled appointments and obtain additional details.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Took messages from patients and promptly relayed to appropriate staff.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Compiled physical and digital documents, charts and reports.
Followed infection control procedures to protect patients and staff in waiting area.
Ordered ink cartridges, toner, paper and other office supplies.
Trained new staff on office procedures, insurance processes and medical terminology.
Education and Training
Expected in 01/2007 to to Certified Nursing Assistant | Nursing AssistanceCarlisle Pa Certified Nursing Assistant , Carlisle, PA, GPA:
Expected in 05/1990 to to High School Diploma | Waltrip High School, Houston, TXGPA:
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