cna certified medication aide resume example with 10+ years of experience
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Focused and attentive Medication Aide offering 15 years of healthcare expertise. Energetic and personable with thorough knowledge of medication, potential side effects and adverse reactions. Skilled in administering topical, oral, nasal and sublingual medications. Well-versed in monitoring vital signs for indications of medication issues and general health changes. Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
- Tube feedings and medications familiarity
- Responding to emergencies
- Dementia and Alzheimer's knowledge
- Transporting patients
- Vital signs monitoring
- Ingestion instruction
- Logs management
- Privacy and confidentiality
- Billing and Invoicing
- Document control
- Word processing
- First Aid and CPR
- Infant AED and CPR
Rockville, CT, 11/2021 - Current
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Obtained client medical history, medication information, symptoms and allergies.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
Ramsey, MN, 01/2013 - 11/2020
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Generated new and repeat sales by offering timely product, service and technical information.
- Processed customer order, quote and return transactions and offered additional products and services.
- Incorporated cross-selling, up-selling and add-ons and offered promotional items to increase sales.
- Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
- Produced high-quality communications for internal and external use.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
City, STATE, 02/2014 - 08/2017
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
City, STATE, 06/2011 - 01/2013
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Collected and analyzed customer information to prepare product or service reports.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Updated account information to maintain customer records.
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Resume Overview
School Attended
- Central High School
Job Titles Held:
- CNA/Certified Medication Aide
- Front Office Assistant/Medical Appointment Scheduler
- PCA
- Customer Service Representative
Degrees
- High School Diploma
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