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Clinical Support Data Specialist Resume Example

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CLINICAL SUPPORT DATA SPECIALIST
Summary

OBJECTIVES

Professional Administrative Assistant offering extensive experience working with a diverse client base in business office operations. Focused on driving productivity by improving accuracy and efficiency and developing procedural processes. Bringing substantial expertise coordinating documents, reports, and records, and handling correspondence. Diligent and meticulous professional seeking a position to expand talents, bringing a wealth of knowledge to a well-established company.

Experience
Pinnacle Technical Resources Inc - Clinical Support Data SpecialistBowie , MD11/2019 - Current
  • Enter numerical data into databases with speed and accuracy using 10-key pad.
  • Internal and external calls managed within a challenging, expeditive environment.
  • Transferred completed invoicing to Nurse Managers for review and approval.
  • Compiled, documented, and created complex reports based on statistical information from timekeeping system.
  • Research, corrected and reported invoice budget variances.
  • Developed effective database technique to accelerate invoice processing time by 50% (<15>
  • Reconciled and audited all employee timesheets through agency and manager prior to timecard approval.
  • Maintained and entered time records into Kronos timekeeping system during payroll process.
  • Utilized Smartsheet database software to manage and track project progress.
  • Retained 100% accuracy rate entering data into spreadsheets, documents and databases.
  • Scheduled meetings/travel on behalf of employees and manager to keep office operations smooth and efficient.
  • Created master list catalogue of all traveler nurses within the organization; updated file monthly.
Mediacom Communications Corporation - Administrative AssistantGulf Shores , AL05/2016 - 11/2019
  • Coordinated front office duties, including customer service, patient scheduling, and billing.
  • Used EMR databases to create, input patient demographics, and schedule appointments.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Located, checked in, and pulled medical records for clients' appointments and incomplete charts.
  • Verified insurance coverage to prepare for client appointments.
  • Balanced deposits and credit card payments daily.
  • Processed copayments and compiled daily financial records.
  • Reviewed and explained to patients outstanding balances/charges noted on monthly statements.
  • Performed account reconciliations and resolved variances on past due balances achieving 40% reduction in outstanding balances.
  • Redeveloped business guidelines for financial assistance to balance company goals and budgetary constraints with upper management.
  • Communicated with clients regarding payments on outstanding accounts.
University Of South Carolina - Resident Housing AssistantCity , STATE05/2014 - 06/2016
  • Collaborated on program operations with Assistant Director, including offering feedback from participants and improvement recommendations.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Conducted campus tours, new resident orientation, and educational sessions twice every semester for residents and families.
  • Liaised with Resident Director and Assistant Director to organize and perform monthly quality standard training for new and existing staff.
  • Developed team communications and information for staff meetings.
  • Facilitated weekly floor meetings to discuss concerns, review complaints and convey information about policy changes.
  • Managed administrative tasks, including maintenance requests, room change process and incident reports for housing organization.
  • 2.
Dillard's Inc - Customer Service Sales RepresentativeCity , STATE08/2015 - 05/2016
  • Worked alongside retail representatives to boost department sales by enhancing product presentations and advertising collateral.
  • Achieved weekly sales goals over $800 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Set up appointments with potential and current customers to promote new products and services.
  • Contacted customers and prospects to generate new business for customer retention projects to achieve company goals.
  • Performed site evaluations, customer surveys and team audits as part of quality assurance program.
  • Generated more than four leads per week and pursued opportunities to set up appointments and convert prospects into new customers.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Landed five new customer accounts through effective customer service and powerful cold-calling scripts.
Skills
  • Administrative Support Medical billing/Payroll
  • Office management 48 WPM typing speed
  • Filing Customer Service
  • Microsoft Office Suite proficiency Detail oriented
  • Microsoft Excel Team building
  • Travel arrangements Expense reports
  • Research
  • Business/Telephone communications
  • Word processing
  • Invoice processing
  • Timekeeping
  • 10-key pad, Invoicing
  • Account reconciliations, Kronos
  • Administrative, Team building
  • Administrative Support, Director
  • Advertising, Medical billing
  • Schedule appointments, Meetings
  • Agency, Microsoft Excel
  • Balance, Microsoft Office Suite
  • Billing, Office
  • Budget, Office management
  • Charts, Payroll
  • Cold-calling, Presentations
  • Interpersonal communication, Progress
  • Credit, Quality
  • Client, Quality assurance
  • Clients, Research
  • Customer Service, Retail
  • Databases, Sales
  • Database, Scheduling
  • Database software, Scripts
  • Detail oriented, Spreadsheets
  • Diagnosis, Surveys
  • Expense reports, Telephone
  • Filing, Travel arrangements
  • Financial, Typing speed
  • Forms, Word processing
  • Front office
  • Insurance
  • Invoice processing
Education and Training
Bachelor of ArtsUniversity of South Carolina - Aiken05/2016
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Resume Overview

School Attended

  • University of South Carolina - Aiken

Job Titles Held:

  • Clinical Support Data Specialist
  • Administrative Assistant
  • Resident Housing Assistant
  • Customer Service Sales Representative

Degrees

  • Bachelor of Arts

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