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Clinical Service Clerk II Resume Example

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CLINICAL SERVICE CLERK II
Professional Summary
Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.
Skills
  • CPR/First Aid certified
  • Compassionate
  • Committed, Efficient and reliable team player
  • Positive Professional Attitude
  • Self Motivating
  • Quality Interpersonal skills
  • Strong Leadership skills
  • Always willing to acquire new skills
 Clinic Skills:
Electronic Medical Records
Power Chart
Windows
Word
Outlook
Excel
Pulse Oximetry
Surgical Assisting
IV Starts
Injections
Clean and Sterilize Instruments
Work History
Clinical Service Clerk II, 03/2014 to Current
Beaumont – Southfield, MI
  • Assist three doctors at Metro Family Medicine.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, and EKGs.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and entered information in patient records and charts.
  • Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
  • Monitored expiration of medical supplies and medications.
  • Performed clerical duties, such as word processing, data entry, answering phones, collect payments, balance cash drawer, verify patient's insurance, order prescription refills, obtain prior authorizations for: (medications refills, Pt's testing, and specialist office visits), schedule Pt's appointments, and scan records into electronic medical records.
  • Maintained a clean, healthy and safe environment.
  • Monitored vital signs, such as blood pressure and pulse.
  • Tested and recorded blood glucose levels.
Ambulatory Care Associate, 11/2011 to 09/2013
Karmanos Cancer Center – Detroit, MI
  • Assisted the Urology Surgeons and the Multidisciplinary Teams.
  • Monitored vital signs, such as blood pressure and pulse.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Provided pre- and post-operative care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment, cleaned surgical instruments, sterile processing, and assisted with surgical procedures.
  • Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, urinalysis and EKGs.
  • Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
  • Provided a comforting and soothing environment.
  • Transported patients to other areas of the hospital in wheelchairs and gurneys.
Medical Assistant, 01/2009 to 11/2011
Wayne State University Physician Group – Detroit, MI
  • Assisted eight Neurosurgeons with their patients.
  • Removed staples and sutures.
  • Performed clerical duties, such as word processing, data entry working at the check-in and check-out areas, answering phones, verified patients insurances, collected co-pays, billed patient's visit, and obtained authorizations for patient testing, worked in the electronic medical records, and scanned patient's charts.
  • Monitored vital signs, such as blood pressure and pulse.
  • Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Provided pre- and post-operative care.
  • Maintained a clean, healthy and safe environment.
Medical Receptionist/Medical Assistant, 02/2001 to 01/2009
Vittorio M. Morreale, M.D – Detroit, MI
  • Assisted the doctor with patient injections, removed staples, called in patients prescriptions, wrote x-ray scripts, and reviewed imaging with the doctor.
  • Performed clerical duties, such as word processing, data entry, answering phones, filed charts, copied medical records, worked in the electronic medical records, verified insurances, obtained authorizations for patient testing, billed patients after visit, posted patient payments and co-pays, posted insurance payments, printed insurance claims, and did the billing for the doctor..
  • Ordered and monitored expiration of medical supplies and medications.
  • Monitored blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Provided pre- and post-operative care.
  • Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
Medical Receptionist, 08/1999 to 06/2003
Bon Secours Supplemental – St. Clair Shores, MI
  • As a full time employee I worked for Dr. Vittorio Morreale as a Medical Receptionist and I assisted the doctor with patients.
  • Worked at Bon Secours Hospital in the Endoscopy Dept. as a Receptionist checking patients in and out, ordered medications, registered patients, and worked in the Medical Records Dept.
  • I also, worked as a Receptionist at Henry Ford Physical Therapy.
Education
Diploma in Medical Assisting: 1 2014
National Institute of Technology - Southfield, MI
    Medical Assistant / Diploma
    Completed 160 hours of Externship: St. John OB/GYN. Clinic
    Duties performed: patient vital signs, preparation of patients for examinations, administration of injections, venipuncture, lab work-ups, and appointment scheduling.
  • Graduated with Honors and was listed on the Presidents List.
College Preparatory/Diploma 08/89 - 06/93: Kettering High School - Detroit, MI
High School Diploma: 1993
Kettering High School - Detroit, MI
Certifications
  • BLS Certification
Skills
balance, billing, charts, Citrix, Interpersonal Skills, drawing, insurance, Leadership skills, notes, Access, Excel, office, Outlook, Windows, window, Word, Phlebotomy, Quality, Receptionist, scheduling, scripts, Team Player, phones
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Resume Overview

Companies Worked For:

  • Beaumont
  • Karmanos Cancer Center
  • Wayne State University Physician Group
  • Vittorio M. Morreale, M.D
  • Bon Secours Supplemental

School Attended

  • National Institute of Technology
  • Kettering High School

Job Titles Held:

  • Clinical Service Clerk II
  • Ambulatory Care Associate
  • Medical Assistant
  • Medical Receptionist/Medical Assistant
  • Medical Receptionist

Degrees

  • Diploma in Medical Assisting : 1 2014
    College Preparatory/Diploma 08/89 - 06/93 :
    High School Diploma : 1993

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