Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Focused Clinical Nurse Manager offering 21 years of success in leading highly effective teams while providing superior patient care. Well-versed in all aspects of nursing staff management with proven history of collaborating with medical personnel to achieve optimal patient outcomes. Dedicated to developing clinically competent, patient-focused nursing professionals. Energetic and organized with proficiency in multiple Electronic Medical Software and Windows programs.

  • Recruiting and training
  • Mentoring and coaching
  • Resource allocation
  • Clinical issues understanding
  • Healthcare delivery
  • Health information systems
  • Patient care planning
  • Records maintenance
  • Staff supervision
  • Patient relations
  • Schedule management
  • Quality assurance controls
  • Patient safety
  • Acute and rehabilitative care
  • Facility oversight
  • Personnel management
  • Census goals
08/2012 to 05/2020 Clinical Nurse Manager St Mary's Health System | Tewksbury, MA,
  • Collaborated with department managers to correct problems and improve services.
  • Supervised daily nursing activities and general operations while delivering exceptional care and building solid nursing teams for skilled nursing facility with more than 90 beds.
  • Maintained quality care systems, standards and HIPAA confidentiality.
  • Contributed to nursing assessments, certified nursing assistant training and orientation programs.
  • Mentored and coached nursing staff, listening to concerns and providing counsel.
  • Identified physical, emotional and social needs of patients during daily planning and addressed critical issues immediately.
  • Attended facility education workshops and programs.
  • Provided patients and loved ones with information about conditions, treatments, possible outcomes and at-home care.
  • Promoted self-advocacy in patients to aid in mitigating family and healthcare-provider relationships throughout treatment.
  • Conferred with physicians during rounds, advised each on condition of patients and coordinated necessary diagnostic assessments to accomplish patient care goals.
  • Oversaw nursing operations for 38-bed skilled unit with staff of 20+.
  • Planned treatments and carried out physical and pharmacological interventions.
  • Delegated clinical and managerial responsibilities to staff.
  • Assessed performance of nursing staff and built educational initiatives to enhance competency of teams and individual professionals at clinical and operational levels.
06/2005 to 07/2012 Travel Nurse Advanced Correctional Health | Petersburg, IL,
  • Administered medications, tracked dosages and documented patient conditions.
  • Updated patient charts to reflect changes to care plans, interventions and observations.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Utilized EPIC EMR to document all patient interventions, such as evaluations, care plans and observations.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Executed appropriate steps for patient treatment following careful review of physician medical regimen.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
  • Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
02/1998 to 03/2005 Nurse Department Of Health And Human Services | Louisville, KY,
  • Liaised between patients and doctors, completing comprehensive assessments and recording medical information to achieve recovery goals.
  • Administered medications, tracked dosages and documented patient conditions.
  • Assessed and coordinated patient's discharge planning needs with healthcare team members.
  • Oversaw patient admission and discharge functions, including patient management and care coordination.
  • Assisted physician with examinations, tests, and procedures.
  • Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Collaborated with healthcare teams to develop and implement individualized plans of care, including treatment and discharge plans for youngsters to adult patients.
  • Implemented and monitored care plans and evaluated, recorded and communicated individual patients' conditions.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Acted as liaison for hospital staff, physicians, patients and family members.
  • Effectively managed ortho-neuro joint replacement patients.
  • Interfaced with patients to complete comprehensive assessments to determine needs, document medical information and communicate findings with healthcare team to ensure continuum of care.
  • Assisted patients with functional mobility and daily tasks to increase comfort and reduce disability.
  • Utilized expertise to perform catheterization, tracheostomy care and wound management.
  • Trained new staff on facility policies, procedures and electronic medical record management systems.
  • Reviewed patient treatment plans to meet and maintain JCAHO, Medicare and Medicaid requirements
  • Assessed training needs and created, authored and presented medical instruction to Patient Care Assistants.
  • Collaborated with healthcare teams to develop, implement, and modify individualized plans of care.
  • Documented patient interactions. accidents and treatment interventions in main EHR system for review by Attending Trauma physician.
  • Coordinated patient care activities for Neuro/Trauma Progressive Telemetry unit, including assignments, order reviews, physician rounds and patient flow.
  • Assisted patients to complete activities of daily living (ADL), including bathing, feeding, lifting and transferring.
  • Guided and educated new employees on company processes, protocols and filing systems.
Education and Training
Expected in 06/2000 Licensed Practical Nurse | Practical Nursing Virginia Western Community College, Roanoke, VA GPA:
Expected in 05/1995 EMT-Basic | Emergency Care Attendance Western Virginia Emergency Medical Services , Roanoke, VA, GPA:
Expected in 08/2012 NREMT-Paramedic Critical Care | Emergency Care Attendance Jefferson College Of Health Sciences, Roanoke, VA GPA:
Expected in 2013 Certified Wound Care Associate | Wound And Ostomy Care ABWM, Online, GPA:

Fincastle Volunteer Resuce Squad President

Commonwealth of Virginia Senate Page 1993

Boy Scouts of America Eagle Scout

Appointed Member of Botetourt County Fire and Rescue Steering Team

American Heart Association Basic Life Support, Advanced Cardiac Life Support, Pediatric Advanced Life Support and Prehospital Trauma Life Support

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Resume Overview

School Attended

  • Virginia Western Community College
  • Western Virginia Emergency Medical Services
  • Jefferson College Of Health Sciences
  • ABWM

Job Titles Held:

  • Clinical Nurse Manager
  • Travel Nurse
  • Nurse


  • Licensed Practical Nurse
  • EMT-Basic
  • NREMT-Paramedic Critical Care
  • Certified Wound Care Associate

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