Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Talented nurse with 25 + years of experience and successful career in planning, developing and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new employees.

Hardworking and reliable Nurse Manager with strong ability in organization, instruction and building relationships. Highly organized, proactive and punctual with team-oriented mentality.

  • Clinical issues understanding
  • Recruiting and training
  • Mentoring and coaching
  • Patient care planning
  • Medication and IV administration
  • Staff Development and Precepting
  • IV drug therapy management
  • Diagnostic tools experience
  • Data management
  • Resource Allocation
  • Medical screening
  • Inpatient and outpatient care
  • Medical assessment
  • Patient monitoring
  • Infectious disease control
  • Strong medical ethic
  • VFC compliance
  • Culturally-sensitive care
  • Follow-up calls
  • Compassionate STD care and counselor
  • SBAR communication
  • Clinical Information System Management
  • Electronic Health Records Management
  • Immunization skills
  • Nursing Plan Development and Modification
  • Patient education and counseling
  • Family and patient support
  • Epic EHR Management
  • Coordinating referrals
  • Critical care
  • Patient Satisfaction and Process Improvement
  • Home visits
  • Nursing staff leadership
08/2021 to Current
Clinical Nurse Manager Unitedhealth Group Inc. Du Bois, PA,
  • Accomplished leader, skilled at maximizing employees skills and knowledge, to achieve highest performance goals.
  • Provided strong leadership and guidance to nurses.
  • Mentored and coached nursing staff, listening to concerns and providing counsel.
  • Collaborated with department managers to correct problems and improve services.
  • Established rapport with medical and clinical staff and administration.
  • Evaluated performance of staff nurses, contributing to professional development.
  • Supervised hiring, training and development of nursing and clinical support staff.
  • Delegated clinical and managerial responsibilities to staff.
  • Maintained quality care systems, standards and HIPAA confidentiality.
  • Handled probationary and annual performance evaluations for nursing staff.
  • Collaborated with management teams in order to implement and evaluate programs and services.
  • Educated patients about treatment care plans.
  • Completed daily rounds of nursing department while upholding acceptable nursing standards.
  • Managed over 25 clinical staff caring for ambulatory care patients.
  • Reviewed charts for accuracy to reduce errors and verify completion of updates.
  • Developed and arranged continuing education opportunities for staff to increase knowledge and skills.
  • Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
  • Performed personnel interviewing, hiring, disciplinary actions and dismissals.
  • Oversaw patient immunization, supporting nurses through vaccine-specific training and supervising administration.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
08/2020 to 08/2021
Director of Nursing Peach Health Group Omaha, NE,
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
  • Monitored development, implementation and updates of individualized care plans.
  • Evaluated staff performance and prepared accurate reports detailing findings.
  • Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
  • Implemented and directed clinical services and operations to deliver competent, quality care.
  • Conducted recruitment and retention activities to develop highly skilled nursing team.
  • Communicated with patients with compassion while keeping medical information private.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Led and motivated 40 employees through supervision, training and coaching on duties and daily operational activities.
08/2017 to 09/2020
Assistant Professor University Of Nebraska Medical Center City, State,
  • Engaged students in lectures by encouraging sharing of opinions and group interactions.
  • Created lesson plans and developed instructional materials covering required topics and learning objectives.
  • Evaluated student progress, graded assignments and provided students with feedback.
  • Attended faculty meetings and participated in student outcome assessments with departmental members.
  • Administered and graded tests and assignments to evaluate student performance and monitor progress.
  • Mentored graduate students in thesis research and development.
  • Prepared innovative course materials to encourage critical thinking and discussion.
  • Maintained student engagement through creative subject delivery and learning activities.
  • Tutored students requiring additional assistance to improve overall comprehension of difficult concepts.
  • Evaluated and supervised student activities and performance levels to provide reports on academic progress.
  • Mentored and assisted with student-centered activities on campus to establish professional relationships.
  • Applied creative instruction methods to promote student learning objectives.
  • Constructed quizzes, exams and homework assignments to test student aptitude.
  • Researched supplemental materials, including books and slides for use in classroom discussions.
  • Delivered highly complex material in easy-to-understand terminology to reach largest number of students.
  • Developed custom course syllabus outlining standards, material, grading and progression for students.
  • Collaborated with professor to manage education projects from start to finish.
  • Developed curriculum, lesson plans and lab exercises for 3 classes per semester.
  • Held office hours to discuss grades, assignments and tests with students.
  • Built strong student rapport by driving classroom and online discussions and providing academic advisement.
  • Provided letters of recommendation and other referrals to students pursuing further education programs or postgraduate employment.
  • Used multiple teaching styles to meet learning needs of each individual student.
  • Worked with student success coaches to mentor struggling students and lend academic assistance.
Education and Training
Expected in 05/2013
Master of Science: Health Care Systems Mangagement
Loyola University of New Orleans - New Orleans, LA,
Expected in 05/1998
Bachelor of Science: Nursing
Saint Xavier University - Chicago, IL
  • Registered Nursing License - 2024
  • Certified Stop the Bleed Instructor
  • Basic Life Support (BLS) Certification 2022 through 2024

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School Attended

  • Loyola University of New Orleans
  • Saint Xavier University

Job Titles Held:

  • Clinical Nurse Manager
  • Director of Nursing
  • Assistant Professor


  • Master of Science
  • Bachelor of Science

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