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Clinical Manager, Diagnostic and Treatment Services Resume Example

Resume Score: 90%

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CLINICAL MANAGER, DIAGNOSTIC AND TREATMENT SERVICES
Professional Summary
A Registered Nurse with over 20 years experience. Leadership positions have included Surgery Center Director, Hospital Clinical Manager, and Surgery Center Clinical Operations Manager. Excellent communication skills, a leader in service excellence, and committed to a culture of safety.
Professional Experience
Clinical Manager, Diagnostic and Treatment Services
June 2012 to Current
Exempla Good Samaritan Medical Center - Lafayette, CO
  • Endoscopy Lab, Pre-post Unit, EEG, and Vascular Access
  • 35 direct reports.
  • Provides ongoing leadership to nursing, ancillary, and administrative staff.
  • Continual attention to physician relations and support to both Community and Kaiser partners.
  • Responsible for managing all clinical operations of multiple procedural and nursing units.
  • Collaborates with Director to develop and monitor budgets and benchmarked productivity. Prioritizes capital requests and purchases.
  • Works closely with infection prevention and safety officer to ensure highest degree of patient and associate safety.
  • Establishes and monitors unit-based quality metrics that support the overall organizational goals.
  • Member of many hospital-wide committees to include Medication Safety, The Joint Commission Readiness Team, Endoscopy Section, Cardiovascular Services Section, Management Council, and HCAHPS committee.
  • Supporter of shared leadership model.
  • Document Champion for organizational policies.
Director, Ambulatory Surgery Center
September 2011 to June 2012
Boulder Medical Center - Boulder, CO
  • 15 direct reports.
  • Responsible for all clinical and administrative operations of center.
  • Implemented electronic surgery schedule.
  • Directed development of policy and procedure manual.
  • Assured compliance with CMS standards.
Staff Nurse, Operating Room, Day Surgery
June 2008 to September 2011
University of Colorado Hospital - Aurora, CO
  • Scrub and circulating RN in an 8-room, multi-specialty OR, including Orthopedics, ENT, General Surgery, Urology, Ophthalmology, Hand and Foot, Gynecology, Plastics, Pain and Dental procedures.
  • Organizing member of newly enacted shared governance structure and a member of the unit staff council.
  • Chair of Education and Clinical Practice Council.
  • Member of hospital wide infection control champion group.
  • Infection control nurse for unit, responsible for ongoing and yearly education of staff.
Clinical Operations Manager
June 2007 to June 2008
Musculoskeletal Surgery Center - Thornton, CO
  • 15 direct Reports.
  • Responsible for all clinical operations to include Pre-op/Pacu, OR, and 23-hour Recovery Care Center.
  • Actively led staff in quality improvement projects such as organized infection rate reporting and documentation, medication management, and pre-op phone calls.
  • Completed a comprehensive restructure, review, and implementation of a new policy and procedure manual.
  • Implemented a new performance appraisal tool.
  • Coordinated efforts with administrator for compliance with AAAHC standards.
  • Participated in organization risk management training program.
Manager Pre-op and PACU
January 2005 to June 2007
Vail Valley Medical Center - Vail, CO
  • 20 direct reports.
  • Responsible for hiring staff, maintaining optimal staffing patterns, performance appraisals, performance improvement, compliance with JCAHO standards, department budgeting, productivity reporting, and updating and maintaining policies and procedures.
  • Participated in 18-month build of the Cerner EMR system for hospital from project start to implementation, super-user for unit.
  • Increased Avitar patient satisfaction scores.
  • Held membership in many hospital-wide committees such as JCAHO, Admissions Process Team, Patient Safety Committee, and the Communication Team.
  • Worked extensively on charge master in order to capture missing charges.
  • Was very successful with recruitment efforts and eliminated traveler positions for the 2006/2007-ski season.
Staff Nurse
May 2000 to January 2005
Vail Valley Medical Center - Vail, CO

Intensive Care Unit and Pre-op/Post Anesthesia Care Unit

Charge Nurse, Medical Intensive Care Unit
August 1995 to May 2000
Denver Health Medical Center - Denver, CO

Staff RN, Critical Care Transport

Education and Training
Bachelor of Science : NursingREGIS UNIVERSITY - Denver, CO
Associate of Applied Science : NursingCOMMUNITY COLLEGE OF DENVER - Denver, CO
Masters of Science : Nursing Leadership in Health Care SystemsREGIS UNIVERSITY - Denver, CO
Associate of ScienceCHAMPLAIN COLLEGE - Burlington, VT
Skills
  • Press Ganey Tier I Leader
  • In depth knowledge of clinical practice standards
  • Skilled in patient experience strategies
  • Experienced in policy and program design and implementation
Affiliations

American Nurses Association/Colorado Nurses Association

Association of PeriOperative Registered Nurses


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Resume Overview

Companies Worked For:

  • Exempla Good Samaritan Medical Center
  • Boulder Medical Center
  • University of Colorado Hospital
  • Musculoskeletal Surgery Center
  • Vail Valley Medical Center
  • Denver Health Medical Center

School Attended

  • REGIS UNIVERSITY
  • COMMUNITY COLLEGE OF DENVER
  • CHAMPLAIN COLLEGE

Job Titles Held:

  • Clinical Manager, Diagnostic and Treatment Services
  • Director, Ambulatory Surgery Center
  • Staff Nurse, Operating Room, Day Surgery
  • Clinical Operations Manager
  • Manager Pre-op and PACU
  • Staff Nurse
  • Charge Nurse, Medical Intensive Care Unit

Degrees

  • Bachelor of Science : Nursing
    Associate of Applied Science : Nursing
    Masters of Science : Nursing Leadership in Health Care Systems
    Associate of Science

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