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Clinical Manager Resume Example

Resume Score: 80%

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CP
CLINICAL MANAGER
Summary

. Balanced Clinical Manager with an eight year background working in a clinical setting and managing daily activities. Strong knowledge of all mental health evidence based practices and terminology. Easygoing and adept at team building, program oversight, managing program resources, and developing and conducting training to staff.

Skills
  • Activity coordination
  • Advocacy and Counseling
  • Addressing questions and concerns
  • Unit leadership
  • Patient engagement
  • Organizing staff schedules
  • Quality Assurance Process Optimization
  • Compliance with regulatory guidelines
  • Well-trained in Excel, Word, Power Point, Various Electronic Medical Record Software.
  • Staff development
  • Staff guidance
  • Training and mentoring
  • Managing patient cases
  • Developing training programs
  • Unit supervision
  • Patient Care and Education
  • Clinical education
  • Improving clinical quality outcomes
  • Meeting participation
  • Quality control
  • Complying with regulatory guidelines
  • Supervisory experience
  • Resource management
  • Patient relations
  • Staff supervision
Experience
05/2019 - CurrentClinical ManagerFCC Behavioral Health | Piedmont, MO

Provided clinical supervision to all staff in the Adult Comprehensive Rehabilitation Program.

Prioritized work assignments to ensure all services were delivered to consumers in a timely manner.

Conducted monthly staff focus group meetings to identify both strengths and weaknesses and formulated a plan of action to address any concerns.

Resolved clinical concerns of both staff and consumers.

Assisted in conflict resolution for both staff and consumers.

Conducted weekly team meetings to review consumer cases, intakes, and discharges.

Provided frequent training to staff about clinical topics such as documentation, crisis interventions, trauma informed care, and motivational interviewing to assist staff in improvement of clinical skills.

Monitored staff compliance to ensure the Adult CPR program operated within the constraints of multiple agencies including FCC, CARF, and DBH.

Provided crisis intervention for consumers that presented in immediate crisis.

Represented FCC Behavioral Health within the community by working closely with community members through the Wayne County Wellness Coalition and the Piedmont Chamber of Commerce to increase awareness of FCC services in our community.

Arranged community events annually for mental health awareness month and suicide prevention month.

Arranged and coordinated mental health hearings with county courthouse; arranged patient transfers to state hospitals

Arranged and coordinated applications for legal guardian and conservator with the local courts.

Managed the budget and financial performance of the mental health unit.

Ensured orientation of new FCC personnel by conducting or coordinating all initial new hire and

annual orientation and training activities

06/2018 - 05/2019QMHPCorizon | Farmington, MO

Provided clinical Services for offenders within the Missouri Department of Corrections including:

Intake Assessments

Crisis Intervention

Individual Therapy

Group Therapy

Discharge Planning

Developed and implemented Individual Treatment Plans

Worked closely with a multi-disciplinary therapeutic treatment team to provide care and continuity of services for offenders in the Special Needs Unit.

Submitted written reports and clinical summaries when necessary to ensure continuity of services.

Participated in educating others about the Social Rehabilitation Unit as well as the impact of mental illness in corrections.

Assisted as Acting Social Rehabilitation Unit Coordinator when necessary.

03/2016 - 06/2018Institutional Chief of Mental Health ServicesCorizon | Potosi, MO

Acted as point of contact for administrative staff for discussion of treatment programs and problem

resolution as needed.

Managedthe mental healthcare delivery system and coordinates with the other section heads within

the institution.

Monitored efforts of Mental Health Services to ensure clinical services are being provided in a timely, professional manner.

Ensured treatment programs contracted were integrated and appropriately staffed.

Managed the budget and financial performance of the mental health unit.

Submitted timely and accurate reports to supervisor and/or corporate office

Directed the activities of the assigned staff. Actively recruited new staff.

Arranged interview process for potential staff including necessary collateral colleagues and departments.

Interfaced with Corizon Human Resources for the hiring and terminating of all site staff.

Managed labor ensuring the site is

staffed according to contractual commitments and supervised scheduling of all staff and Independent

Contractors according to the Staffing Control Document (SCD)

Ensured orientation of new Corizon personnel by conducting or coordinating all initial new hire and

annual orientation and training activities

Provided clinical supervision to staff of Mental Health Services.

Ensured site utilization and compliance with all Corizon and applicable client systems and

applications.

Ensured compliance with ACA and/or NCCHC standards and Corizon clinical services and

administrative policies and procedures

Coordinated facility mental health Quality Improvement Program

Adhered to and enforced all safety and security policies and procedures and participated in and

ensured compliance with applicable safety/emergency drills. Followed and enforced all security regulations

Ensured annual performance evaluations were conducted and completed with all personnel, including peer reviews

Supervised the planning, development and implementation of the Special Needs Unit treatment program contracted to Corizon Health.

Coordinated development and revision of policies and procedures for the identification, assessment

and provision of required clinical services for inmates.

Participated in and conducted in-service programs

Consulted with psychiatric, psychology and/or medical staff concerning coordinated patient care.

Coordinated discharges from Mental Health Unit Arranged and coordinated mental health hearings with county courthouse; arranged patient transfers to state hospitals

03/2013 - 03/2016QMHPCorizon Health Inc. | Potosi, MO

Provided clinical Services for offenders within the Missouri Department of Corrections including:

Intake Assessments

Crisis Intervention

Individual Therapy

Group Therapy

Discharge Planning

Developed and implemented Individual Treatment Plans

Worked closely with a multi-disciplinary therapeutic treatment team to provide care and continuity of services for offenders in the Special Needs Unit.

Submitted written reports and clinical summaries when necessary to ensure continuity of services.

Participated in educating others about the Special Needs Unit as well as the impact of mental illness in corrections.

Assisted as Acting Institutional Chief of Mental Health when necessary.

Education and Training
12/2004Associate of Arts: Psychology
Three Rivers Community College | Poplar Bluff, MO
12/2009Bachelor of Science: Psychology
Central Methodist University | Fayette, MO
12/2012Master of Arts: Counseling
Missouri Baptist University | Park Hills, MO
Accomplishments
  • Asked to participate in the Zero Suicide Initiative Implementation Group.
  • Managed a community mental health center with a total of 30 staff serving a total caseload of over 250 clients receiving rehabilitative level care for chronic serious mental illness.
  • Recognized as Employee of the Month or outstanding performance and team contributions. This was the first time a non-custody staff member had been recognized as employee of the month at the Maximum Security Potosi Correctional Center.
Certifications
  • CPR/First Aid Training - 2020
  • CPI Training - 2020
  • DLA-20 Train the Trainer - 2021
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • FCC Behavioral Health
  • Corizon
  • Corizon Health Inc.

School Attended

  • Three Rivers Community College
  • Central Methodist University
  • Missouri Baptist University

Job Titles Held:

  • Clinical Manager
  • QMHP
  • Institutional Chief of Mental Health Services

Degrees

  • 12/2004 Associate of Arts : Psychology
    12/2009 Bachelor of Science : Psychology
    12/2012 Master of Arts : Counseling

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