Clinical Manager Resume Example
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CLINICAL MANAGER
Summary
Dynamic Clinical Supervisor eager to leverage expertise to develop nursing teams with strong clinical, technical, and decision-making skills. Proven success in improving patient care and outcomes by developing and leading robust training programs. Patient-oriented Clinical Supervisor with [Number]-year background, seeking to bring talent and expertise to growing organization. Skilled in developing programs to improve nurse and staff competencies and patient outcomes. Accomplished in helping set high professional performance standards leading to delivery of high-quality services.
Skills
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Experience
Archcare | Staten Island , NYClinical Manager11/2018 - Current
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
- Educated patients and caregivers on diagnoses, treatment plans and wound or disease management.
- Enforced compliance with local, state, and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA, OSHA and CLIA.
- Implemented highly effective onboarding and coaching program for new and existing staff members and promoted cross-training in other areas.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Managed patient care and clinic services, including financial management, quality assurance, safety and risk management and facility maintenance.
- Supervised 23 in-person clinic catering to approximately 75 patients per day with GI issues.
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
- Facilitated implementation of customer service initiatives and provided training and guidance to staff to achieve patient care and service goals.
- Managed overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
- Managed patient care and clinic services, including financial management, quality assurance and safety and risk management.
- Trained staff nurses in medical office procedures to standardize quality of care.
- Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
- Coordinated with director to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.
- Coordinated with director to develop programs such as IBD, Small Bowel Capsule, and Esophageal Manometry.
- Improved research-based approaches through participation in research and evidence-based clinical audits.
- Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
- Interviewed applicants and made recommendations for new hires.
Kindred Healthcare | Elmer , NJCharge Nurse01/2015 - 10/2018
- Organized and delegated tasks during rapid response and high-pressure code situations.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
- Performed IV infusions, intramuscular injections, IV Conscious Sedation, IV pushes and oral subcutaneous.
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
- Facilitated patient admission, transfer and discharge processes.
- Prioritized care and assessed needs through effective triaging of incoming phone calls from ER and inpatient units.
- Liaised with various stakeholders, including physicians and ER staff, to reduce critical minutes between admission and treatment, effectively boosting positive patient outcomes.
- Conducted telemetry monitoring on patients, recording all cardiac rhythm data.
University Of Utah | Sandy , UTClinical Nurse06/2007 - Current
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Analyzed, collected and recorded patient health data.
- Developed and implemented effective care plans.
- Assessed healthcare needs of patients by conducting health evaluations.
- Triaged patients' issues based on stated symptoms, basic assessments and documented vitals.
- Collaborated with physicians and staff in other disciplines.
- Prepared charts for clinic patients, including gathering all hospital records and test results.
- Coordinated timely refills for patients' prescriptions by obtaining authorizations and transmitting paperwork.
- Ordered lab tests and interpreted test results and maintained patient records.
- Supervised team of 10 nurses in delivery of care.
Education and Training
Chamberlain University | City, StateMaster of Science in Executive Nurse
Chamberlain University | City, StateBachelor of Science in Nursing11/2020
Milwaukee Area Technical College | City, StateAssociate of Science in Nursing05/2005
Certifications
- Registered Nurse in Wisconsin
- Certified in BLS/ACLS/Telemetry
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Resume Strength
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- Formatting
- Strong summary
Resume Overview
School Attended
- Chamberlain University
- Milwaukee Area Technical College
Job Titles Held:
- Clinical Manager
- Charge Nurse
- Clinical Nurse
Degrees
- Master of Science in Executive Nurse
Bachelor of Science in Nursing
Associate of Science in Nursing
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