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Professional Summary
Active Clinical Manager with over three years of experience managing client caseloads, including staff members in a pediatric home care setting. Compassionate and industrious with excellent interpersonal and organizational skills. Dedicated to adhering to quality standards for clients and staff. Skillful at supervising, mentoring and providing training and education for home care personnel responsible for providing care to medically complex children.
Skills
Onboarding and coaching
Patient education
Clinical safety
Patient relationship management
Case Management
Managerial experience
Clinical instruction
Effective communication
Team Leadership
Staff supervision
Training program implementation
Work History
07/2016 to CurrentClinical ManagerBenedictine Health System | Lamoure, ND,
Provide ongoing case management to a client caseload to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes
Identify opportunities to improve clinical practices, devise strategies and implement plans to increase client care standards
Evaluate nursing staff's performance and work with clinical educator to develop education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care
Manage employees assigned to specific clients with various personalities and with different clinical strengths for a pediatric home care company
Administer performance evaluations and implementing plan of corrections when necessary for nursing personnel
Deliver effective onboarding and training to new and existing employees and cross-train staff members in other job roles to maximize client care coverage
Training provided to new and current employees through utilization of the simulation lab
Facilitate hiring of qualified pediatric home care personnel by interviewing applicants, providing clinical training, assessing clinical competency and making recommendations for placement
Handle job duties for staff members which were unavailable or out of office
01/2006 to 07/2016Registered NurseInova Health System | Mclean, VA,
Responded to emergency situations such as pre-eclampsia, early labor and fetal distress
Supported physicians in both planned and emergency Cesarean section procedures
Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery
Aided with induction of labor for women suffering from complications such as pre-eclampsia
Scheduled follow-up visits and instructed care for new mothers for weeks immediately following childbirth
Assisted obstetricians and midwives with deliveries and cared for newborns directly after birth
Assessed infant health directly after birth using APGAR and monitored health for specified amount of time for any changes in status
Performed triage on all incoming patients and determined severity of condition
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes
Provided skilled, timely and level-headed emergency response to critically-ill patients
Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
Communicated with healthcare team members to plan, implement and enhance treatment strategies
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
Informed physicians of any changes to patients' health or concerns observed during home visits
Collected blood, tissue and other laboratory specimens and prepared for lab testing
06/1996 to 01/2006Licensed Practical NurseNew York Institute Of Technology | New York, NY,
Offered immediate assistance in emergency and routine situations to evaluate needs and deliver care
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Applied interpersonal communication skills to comfort and counsel patients and families throughout care process
Cared for wounds, provided treatments and assisted with procedures
Delivered updates in patient status to registered nurse, recording all changes in medical records
Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management
Performed functional assessments and physical examinations for admission and discharge to report changes
Collaborated with interdisciplinary team of healthcare and social service providers, including physicians, registered nurses, and therapies to address patients' needs through effective intervention and care planning
Documented accurate and complete patient information to address patient problems and expected outcomes
Education
Expected in Bachelor of Science | NursingGrand Canyon University, Phoenix, AZGPA:
Expected in 12/2005Associate of Science | NursingMount Aloysius College, Cresson, PAGPA:
Graduated magna cum laude
Expected in 03/1996Diploma | Practical NursingGreater Johnstown Career And Technology Center, Johnstown, PAGPA:
Expected in 06/1994High School Diploma | Greater Johnstown Career And Technology Center, Johnstown, PAGPA:
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