True professional business leader with extensive experience in business systems analysis, applications and reports development, and business intelligence & analytics. Strong interpersonal and communications skills. Highlights include serving in several performance improvement initiatives and committees, development of hundreds of ad hoc analysis and productions reports, multiple successful regulatory audits, and nominated and awarded by company for contribution to the organization.
Advance database management and development
Experienced in financial and performance analysis and development of strategies
Perform effective project management and process improvement
Effective coordination between multidisciplinary teams including IT Support, Clinical team, and business operations to create solutions to meet company goals
Strong analytical skills
Structured query language (SQL) expert
Strong collaborative skills
Excellent problem solving skills
CareMoreApril 2009 to CurrentClinical Informatics Manager Cerritos, CA
Responsible for identifying opportunities to improve health care quality and affordability through analysis of data and transforming business intelligence actionable reports.
Integral in obtaining high quality rating (CMS Five-Star Quality Rating System) which resulted in a substantial revenue increase for the last several years.
Functions as subject matter expert on multiple topics related to healthcare and clinical data.
Development of recommendations and strategies from in-depth analysis of data trends.
May 2008 to April 2009Health Data Analyst
Work with business users to define, develop, and document consistent data standards and definition for reporting and analysis.
Develop analysis to quantify performance and uncover underlying trends to better understand costs and clinical efficiency.
Perform modeling ad analysis of healthcare utilizations and cost from claims, authorizations, laboratory results, pharmacy claims, and other healthcare data.
Execute all regulatory and quality initiatives including NCQA HEDIS, DMHC/DOI filling, CCIP, QIP, CMS Plan Reporting, etc.
Provide ad-hoc support to multiple departments and executive management.
Arcadian Management Services, Inc.February 2007 to May 2008System Administrator & Analyst San Dimas, CA
Systems administration of an enterprise application.
Develop and streamline current processes and workflow to facilitate processing and instituted quality control measures.
Developed and maintain a system of reports that was distributed to various departments and levels of management.
Database design and administration in Microsoft SQL Server and Oracle 9i.
November 2004 to February 2007Programmer
Project leader of an ASP.net web application, involved in the full-cycle development of the project.
Maintain and develop several web and windows-based applications to facilitate daily business activity.
Provide several levels of management with extensive reports to identify performance trends.
Administration of database and web servers to optimize performance.
Support all levels of the company in location and/or designing solutions for essential business functions.
UCLA Integrated Substance Abuse Program - Data Management CenterAugust 2002 to November 2004Programmer Analyst III West Los Angeles, CA
Assist management by providing technical documental used in grant proposals and budgeting.
Gather user specifications and requirements.
Develop data statistics reports.
Designed and developed web-based data entry system.
Administer database and web servers and provide technical support for network.
Act as project leader with responsibilities of delegating tasks and maintaining communication with business users.
Alere Medical Inc.August 2001 to May 2002Software Developer Concord, CA
Managed the implementation of extract and import programs to support electronic digital interfaces.
Maintained documentation, update data feed statistics, and update procedures and define new interfaces.
Modified and maintained online reports containing statistics based on our data to support sales and patient/client relations team.
Expert level user of Microsoft SQL Server and Reporting Services, Excel, Access, Word, PowerPoint, and Visio. Advance knowledge of T-SQL programming. Visual Basic, SharePoint, EHR, CRM, business intelligence tools, Project Management, and Process Improvement.
Education and Training
California State Polytechnic UniversityBachelor of Science: Computer Information SystemsPomona, CA, USA
Virtual Training CompanyMicrosoft SQL Server 2012
Management and Strategy InstituteSix Sigma Green Belt Certified
Vision Training SystemsProject Management Professional (PMP)