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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Driven Licensed Clinical Therapist offering over 12-year background to growing the behavioral health industry. Motivated and committed to building integrated multidisciplinary teams and improving patient outcomes at both the hospital and outpatient levels or care. Adept at maintaining hospital and regulatory standards. Skilled in closing training and competency gaps among staff.

Skills
  • Executive Leadership for 5 years
  • Remaining current on JACHO/CARF Standards/ Medicaid 132/EMTALA
  • Complete oversight of Adult/Child-Adolescent Outpatient Programs
  • Budgeting(Monthly, quarterly and annual)
  • Documentation/Training
  • Experienced in development and use of evidenced based therapeutic program development
  • Effective communication
  • HIPAA Compliance
  • Training and onboarding
  • Direct Patient Care
  • Records management
  • Patient relationship management
  • Collaborative skills
  • Clinical Quality Improvement
  • Experienced in using several EHR programs
Education
Ashford University San Diego, CA Expected in 03/2013 Master of Organizational Management : Healthcare Management - GPA :
Chicago State University Chicago, IL Expected in 12/2011 Master's : Clinical Counseling - GPA :
Chicago State University Chicago, IL Expected in 05/2008 Bachelor of Arts : Psychology - GPA :
Certifications
Licensed Clinical Professional Counselor 180010520 CPI, CPR
Work History
Garfield Park Hospital - Clinical Director of Partial Hospitalization Program
City, STATE, 03/2016 - Current
  • Overseeing all day-to-day operations of PHP program (patient intake, scheduling, supervision of PHP multidisciplinary team of PHP psychiatrist, APN, LPC’s, Social worker, interns and recreational therapist).
  • Leading program development with short term and long-term goals such as constructing evidenced based practice within programming, decreasing recidivism within patients, developing well rounded discharge /transition planning.
  • Monitoring and meeting program financial budget.
  • Ensuring compliance with hospital, state, federal and licensing agency regulatory standards (joint Commission Standards; Medicaid Rule 132; EMTALA).
  • Establishing relationships with community leaders and service providers to promote / foster the positive reputation of the program.
  • Developing and implementing strategic systems/plans to assist clinical staff in administering care.
  • Gathering/analyzing/keeping program data to prepare organizational reports.
  • Chart auditing and monitoring data to address quality measures.
  • Training staff on completing Mental Health Assessments, treatment planning, billing and clinical documentation.
  • Clinical Supervision.
  • Staffing.
Grand Prairie Services - Clinical Supervisor of Adult Outpatient Services
City, STATE, 10/2013 - 03/2016
  • Overseeing and implementing Acute Care Services (ACS) program.
  • Overseeing and implementing Eligibility &Assessment Screening (EDA)/Crisis program.
  • Overseeing and implementing PAS/MH program.
  • Developing and implementing strategic systems/plans to assist clinical staff in administering care in several outpatient programs.
  • Program budgeting/yearly forecasting.
  • Gathering/analyzing/keeping program data to prepare state required reports.
  • Chart auditing and monitoring data to address quality measures.
  • Keeping charts in compliance with CARF standards and other surveyors/creditors.
  • Monitoring potential improvement opportunities to enhance services.
  • Staying current with Medicaid Rule 132, Managed care Medicare billing.
  • Staffing.
  • Educating clients and training staff on Medicaid Rule 132 and changes within Illinois Medicaid /Managed Care Programs.
  • Training staff on completing Mental Health Assessments, treatment planning, billing and clinical documentation.
  • Training staff on companies EHR system.
Grand Prairie Services - Lead Therapist and Asssistant Supervior
City, STATE, 04/2007 - 01/2011
  • Assess functioning deficits and treatment needs for individuals transitioning from hospitals/crisis centers/ nursing homes/ rehabilitation centers to independent living.
  • Working with multidisciplinary teams to assist clients.
  • Coordinating behavioral health services for individuals transitioning from nursing homes/ rehabilitation centers to independent living.
  • Handling crisis situation.
  • Facilitate hiring of qualified personnel by interview applicants and making recommendations for employment.
  • Lead and directed team of 24 clinical personnel and support staff.
  • Maintained compliance with Medicaid Rule 132/CMS standards in all areas of operations.
  • Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
  • Developed, implemented, revised and evaluated policies and procedures.
Branch Family Institute - Family Support Worker/Therapist Intern
City, STATE, 03/2011 - 12/2011
  • Completing court reports/ Attending court.
  • Rational Emotive Behavioral Therapy.
  • Cognitive Behavioral Therapy.
  • Solution Focused Therapy.
  • Facilitating support and psycho-educational groups.
  • Individual Therapy.
  • Fundraising to assist this non-for-profit agency.
  • Filing.
  • Charting.
  • Organizing weekly staff Meetings.
  • Case coordination with court officials.
  • Offering supervised visitation services for families.
  • Conducted intake and assessments to formulate treatment plan and manage client records.
  • Collaborated with social services, referral sources and other treatment professionals to meet patient care needs.
  • Performed individual and group psychotherapy and conducted teletherapy sessions to help clients pinpoint emotions underlying personal and relational conflicts.
  • Counseled clients on concerns such as unsatisfactory relationships, divorce and separation or financial difficulties.
  • Encouraged individuals and family members to develop and use skills and strategies for constructively confronting problems.
  • Countered problematic behavior with healthy alternatives to enhance mental, emotional and physical wellness and increase energy.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

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Resume Overview

School Attended

  • Ashford University
  • Chicago State University
  • Chicago State University

Job Titles Held:

  • Clinical Director of Partial Hospitalization Program
  • Clinical Supervisor of Adult Outpatient Services
  • Lead Therapist and Asssistant Supervior
  • Family Support Worker/Therapist Intern

Degrees

  • Master of Organizational Management
  • Master's
  • Bachelor of Arts

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