clinical director of partial hospitalization program resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Driven Licensed Clinical Therapist offering over 12-year background to growing the behavioral health industry. Motivated and committed to building integrated multidisciplinary teams and improving patient outcomes at both the hospital and outpatient levels or care. Adept at maintaining hospital and regulatory standards. Skilled in closing training and competency gaps among staff.
Skills
Executive Leadership for 5 years
Remaining current on JACHO/CARF Standards/ Medicaid 132/EMTALA
Complete oversight of Adult/Child-Adolescent Outpatient Programs
Budgeting(Monthly, quarterly and annual)
Documentation/Training
Experienced in development and use of evidenced based therapeutic program development
Effective communication
HIPAA Compliance
Training and onboarding
Direct Patient Care
Records management
Patient relationship management
Collaborative skills
Clinical Quality Improvement
Experienced in using several EHR programs
Work History
Clinical Director of Partial Hospitalization Program, 03/2016 to Current Garfield Park Hospital – City, STATE,
Overseeing all day-to-day operations of PHP program (patient intake, scheduling, supervision of PHP multidisciplinary team of PHP psychiatrist, APN, LPC’s, Social worker, interns and recreational therapist).
Leading program development with short term and long-term goals such as constructing evidenced based practice within programming, decreasing recidivism within patients, developing well rounded discharge /transition planning.
Monitoring and meeting program financial budget.
Ensuring compliance with hospital, state, federal and licensing agency regulatory standards (joint Commission Standards; Medicaid Rule 132; EMTALA).
Establishing relationships with community leaders and service providers to promote / foster the positive reputation of the program.
Developing and implementing strategic systems/plans to assist clinical staff in administering care.
Gathering/analyzing/keeping program data to prepare organizational reports.
Chart auditing and monitoring data to address quality measures.
Training staff on completing Mental Health Assessments, treatment planning, billing and clinical documentation.
Clinical Supervision.
Staffing.
Clinical Supervisor of Adult Outpatient Services, 10/2013 to 03/2016 Grand Prairie Services – City, STATE,
Overseeing and implementing Acute Care Services (ACS) program.
Overseeing and implementing Eligibility &Assessment Screening (EDA)/Crisis program.
Overseeing and implementing PAS/MH program.
Developing and implementing strategic systems/plans to assist clinical staff in administering care in several outpatient programs.
Program budgeting/yearly forecasting.
Gathering/analyzing/keeping program data to prepare state required reports.
Chart auditing and monitoring data to address quality measures.
Keeping charts in compliance with CARF standards and other surveyors/creditors.
Monitoring potential improvement opportunities to enhance services.
Staying current with Medicaid Rule 132, Managed care Medicare billing.
Staffing.
Educating clients and training staff on Medicaid Rule 132 and changes within Illinois Medicaid /Managed Care Programs.
Training staff on completing Mental Health Assessments, treatment planning, billing and clinical documentation.
Training staff on companies EHR system.
Lead Therapist and Asssistant Supervior, 04/2007 to 01/2011 Grand Prairie Services – City, STATE,
Assess functioning deficits and treatment needs for individuals transitioning from hospitals/crisis centers/ nursing homes/ rehabilitation centers to independent living.
Working with multidisciplinary teams to assist clients.
Coordinating behavioral health services for individuals transitioning from nursing homes/ rehabilitation centers to independent living.
Handling crisis situation.
Facilitate hiring of qualified personnel by interview applicants and making recommendations for employment.
Lead and directed team of 24 clinical personnel and support staff.
Maintained compliance with Medicaid Rule 132/CMS standards in all areas of operations.
Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
Developed, implemented, revised and evaluated policies and procedures.
Family Support Worker/Therapist Intern, 03/2011 to 12/2011 Branch Family Institute – City, STATE,
Completing court reports/ Attending court.
Rational Emotive Behavioral Therapy.
Cognitive Behavioral Therapy.
Solution Focused Therapy.
Facilitating support and psycho-educational groups.
Individual Therapy.
Fundraising to assist this non-for-profit agency.
Filing.
Charting.
Organizing weekly staff Meetings.
Case coordination with court officials.
Offering supervised visitation services for families.
Conducted intake and assessments to formulate treatment plan and manage client records.
Collaborated with social services, referral sources and other treatment professionals to meet patient care needs.
Performed individual and group psychotherapy and conducted teletherapy sessions to help clients pinpoint emotions underlying personal and relational conflicts.
Counseled clients on concerns such as unsatisfactory relationships, divorce and separation or financial difficulties.
Encouraged individuals and family members to develop and use skills and strategies for constructively confronting problems.
Countered problematic behavior with healthy alternatives to enhance mental, emotional and physical wellness and increase energy.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
Master of Organizational Management: Healthcare Management, Expected in 03/2013 to Ashford University - San Diego, CA GPA:
Master's: Clinical Counseling, Expected in 12/2011 to Chicago State University - Chicago, IL GPA:
Bachelor of Arts: Psychology, Expected in 05/2008 to Chicago State University - Chicago, IL GPA:
Certifications
Licensed Clinical Professional Counselor 180010520 CPI, CPR,
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Resume Overview
School Attended
Ashford University
Chicago State University
Chicago State University
Job Titles Held:
Clinical Director of Partial Hospitalization Program