Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Diligent Clinical Informatics analyst enthusiastically pursuing a clinical application analyst role to utilize clinical process knowledge and a proven history of performance metrics evaluation demonstrated across 6 years as a clinical application analyst and 8 years in the healthcare industries of exceptional performance. Efficient and analytical with a passion for cultivating quality patient care.
Skills
- Analyst, Forms, Microsoft Excel,
- Programming, Training materials
- Instruction, Meetings, MS Word,
- PACS, Python, Scheduling, Phone
- Basic, Customer support, Forms,
- Insurance, Access, Microsoft
- Word,
- Personnel, Quality, SPSS, Training
- Materials
- Billing, Delivery, French, Java,
- Excel,
- MySQL, Policies, Real-time, SQL,
- Training programs
- Bi, Documentation, Image, Law,
- Microsoft Excel, Nursing,
- Processes,
- Reporting, Statistics,
- Troubleshooting
- PowerPoint
- Excel
- Application implementation
- ADDITIONAL SKILLSADDITIONAL SKILLSADDITIONAL SKILLSADDITIONAL SKILLS
- Accounting, Features, Microsoft Excel, Personnel, Teaching
- Administrative, Filling, Mail, Policies, Teacher
- Go-live, Forms, Microsoft suite, Processes, Telephone
- Analyst, fluent in French speaking and writing , PowerPoint, Computer, heavy Phone utilization
- Basic, Image, MS, Programming, Training materials
- Billing, Information security, Word, Programming, Training
- Bi, Information systems, MS Word, Progress, Materials
- Charts, Information technology, Microsoft, Python, Training
- CMS, Instruction, Word, Quality, Programs
- Com, Insurance, Microsoft Word, Real-time, Training programs
- Content, Java, MySQL, Reporting, Troubleshooting
- Customer service, Law, Network, Research, Web
- Customer support, Marketing, Nursing, Retail, Server
- Data mining, Materials, Object, Sales
- Delivery, Medical Terminology, Oriented programming, Scheduling
- Documentation, Meetings, Developer, SPSS
- Email, Access, Organizational, SQL
- English, Excel, PACS, Statistics
- Customer education
- Systems software
- Product demonstrations
- Product configuration
- Technical support
- Analytics
- Database maintenance
Education and Training
Governor State University Chicago, IL, Expected in 05/2021 ā ā Master of Science : Healthcare Informatics - :
Governor State University Chicago, IL, Expected in 2018 ā ā Bachelor of Science : Health
Science - :
GOVERNORS STATEGOVERNORS
Experience
Memorial Hermann - Clinical Application Analyst
Houston, TX, 03/2020 - 05/2021
Houston, TX, 03/2020 - 05/2021
- Maintained and strengthened Eclinicalworks electronic health record system to meet changing needs.
- Maintained quality-focused performance benchmarks and schedules when directing project teams.
- Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
- Explored new technologies and tools that quality assurance team could use for testing purposes.
- Created, oversaw, and updated policies, information, standards, and guidelines on regular basis.
- Investigated department processes and facilitated company becoming ISO9000-qualified.
- Developed and managed project plans while providing status updates to management.
- Crafted diagrams and flowcharts outlining logical operational steps.
- Prepared and presented technical proposals for clients.
- Launched EMR Software cloud solution by migrating to cloud servers to cloud system.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Memorial Hermann - Clinical Application Analyst
Houston, TX, 03/2013 - 09/2017
Houston, TX, 03/2013 - 09/2017
- CLINICAL APPLICATION SPECIALYST INTERNSHIP, SOUTHLAND ORTHOPEDICS, Answered software and clinical application questions with detailed explanations and examples.
- Trained healthcare staff to use and operate EClinicalWorks.
- Designed training materials and reference guides for end-users.
- Diagnosed and resolved system issues using various troubleshooting and testing methods.
- Offered go-live support during critical activation period for smooth implementation.
- Presented product functionality and features in non-complex terms to trainees.
- Maximized product utilization at customer sites by encouraging personnel to try out solutions in real-time settings.
- Planned and oversaw set-up process from installation to configuration.
- Analyzed information systems and applications to identify specifications for implementation projects.
- Collaborated with management in multiple departments to drive clinical process change initiatives.
- Used informatics science todesign and implement health information technology applications, resolving clinical or health care administrative problems.
- Utilized advanced knowledge of clinical processes and related technology to optimize company health information processes and procedures.
- Answered phone and email messages quickly,assessing issues and detailing best techniques for resolution.
- Trained healthcare staff to use and operate Medical technology.
- Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
Bancroft - Healthcare Coordinator
Collingswood, NJ, 01/2010 - 06/2012
Collingswood, NJ, 01/2010 - 06/2012
- Documentation, Terminology, Personnel, Statistics Email, Medical Terminology, Policies, Teaching health reminders via telephone, mail and email.
- Connected patients with referred doctors to provide specialized, high-quality care.
- Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
- Counseled patients on ongoing basis to assist with challenges.
- Set up family meetings with guidance from physicians.
- Provided education and support to patients' family members.
- Collaborated with interdisciplinary team of professionals as well as patients and families to determine appropriate treatment options.
- Coordinate the process of patient admission and discharge including filling up forms, maintaining patient records.
- Verify insurance information of all patients and handle the payments.
- Maintain a healthy and cooperative relation with the patients and their relatives.
- Report to the health service manager and give feedback on the progress of his/her daily duties.
- Respond to emergency cases and attend the basic medical requirements.
- Work in adherence to the organization's standards, practices and policies.
- Work in collaboration with all the staff, members, visitors and patients.
- Provide support to the medical staff including doctors, nurses and pathologists.
- Give daily patient feedback to the doctor and nurses and update the patient charts.
- Documented services and collected required data for evaluation.
- Administered medication to patients according to strict schedules.
- Assisted patient in navigating facilities to find specialty care units.
- Followed organizational guidelines to assure compliance with HIPAA and patient confidentiality standards.
- Processed meticulous documentation related to prior authorizations and insurance referrals.
- Transcribed doctor's orders for patient medical history reports.
Additional Information
- References available upon request
Accomplishments
- Created highly effective from Eclinicalworks EMR transition to the Meditech EMR that significantly impacted efficiency and improved operations.
- Recognized as Employee of the lead for outstanding performance and team contributions.
Activities and Honors
- Member of the Honor Student
- Member of the Honor Society
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Measurable Results
- Personalization
- Strong Summary
- Target Job
Resume Overview
School Attended
- Governor State University
- Governor State University
- GOVERNORS STATEGOVERNORS
Job Titles Held:
- Clinical Application Analyst
- Clinical Application Analyst
- Healthcare Coordinator
Degrees
- Master of Science
- Bachelor of Science
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
*As seen in:
