client services supervisor resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary
[Job Title] who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Quality-focused [Job Title] committed to approaching administrative tasks with tenacity and attention to detail.
  • Excellent communication skills
  • Accurate and detailed
  • Works well under pressure
  • Excellent planner and coordinator
  • Critical thinker
  • Employee training and development
  • Project planning
  • Customer service-oriented
  • Human resource laws knowledge
  • Flexible
  • Articulate and well-spoken
  • Appointment setting
Work History
Client Services Supervisor, 09/2010 to 09/2014
Cb Richard EllisTacoma, WA,
  • New hire recruitment, orientation to include onboarding, and training.
  • Provide support services for clients and ensure client satisfaction through communication.
  • Identifies and resolves customer and employee issues.
  • Direct work-flow, appraise employee performance, address and resolve conflicts.
  • Prepare business reports and correspondence.
  • Work within community to market the company brand and provide information on provided services through job fairs, recruitment activities, and community memberships.
  • Active in college internship programs to counsel on career goals.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Drafted biweekly time sheets for [Number] executives and employees.
  • Managed office supplies, vendors, organization and upkeep.
Sr. Sales, 2006 to 2009
Publicis Groupe SaNashville, TN,
  • Responsible for building relationships within the local builders and vendors markets to showcase merchandise.
  • Create and implement marketing plan to attract and retain a contractual customer base.
  • Planned and implemented community activities to drive business.
  • Met and exceeded sales goals.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
Manager, 2003 to 2006
Capri CommunitiesKenosha, WI,
  • Managed store budget and financial statements.
  • Created and implemented strategy to increase and retain client base which resulted in growth.
  • Recruited, interviewed, and trained staff on organization goals and objectives.
  • Created and planned, and participated in special event activities.
  • Consistently met and exceeded company goals.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Organized all new hire, security and temporary paperwork.
  • Compiled company information and related material and distributed it to candidates.
Community Relations Manager, 2002 to 2003
Ametek, Inc.Hidalgo, TX,
  • Designed and implemented community programs, physician recruitment, and coordination of educational events throughout the state of Florida.
  • Planned and coordinated meeting events on a quarterly basis.
  • Worked as liaison between political and community leadership.
  • Conducted surveys and created policy and training materials for staff and volunteers.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
Staffing Specialist/ OJT, 2001 to 2002
Advanced Interactive Systems AISCity, STATE,
  • Responsibilities include
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Organized all new hire, security and temporary paperwork.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.
National Accounts Manager, 1992 to 2001
HIP Health Plan Of FloridaCity, STATE,
  • Created and implemented the National Accounts division to service clients in the eastern United States.
  • Hired and trained account managers in the aforementioned areas to increase business within organizations with lines of business in each of these states.
  • Through the proposal (RFP) process, attained business contracts with Fortune 500 companies and grew business by 75% and $45 million in revenue.
Master of Science: , Expected in Current to Strayer University - Augusta, GA
Human Resource Management and Organizational Development
Bachelor of Science: Business Management, Expected in to University of Phoenix - Augusta, GA
Business Management
Bachelor of Science: Business Management, Expected in 2012 to University of Phoenix - Augusta, GA
  • Coursework in Organizational Behavior, Compensation, Labor Relations and Recruitment
CSRA Society of Human Resource Managers (SHRM) - Board Member National Society of Human Resource Managers Business Networking International (BNI) Columbia County Chamber of Commerce
  • Developed and implemented [Procedure description], which resulted in increased company efficiency and productivity.
  • Successfully resolved [Number] customer issues per [Time period].
budget, contracts, client, clients, financial statements, Forms, Government, Hiring, Human Resources, KRONOS, leadership, marketing plan, market, Meeting Planning, Excel, Microsoft Office Suite, PowerPoint, Microsoft Windows, personnel, proposal, recruitment, Research, RFP, sales, strategy, Strategic, training materials, work-flow

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Resume Overview

School Attended

  • Strayer University
  • University of Phoenix
  • University of Phoenix

Job Titles Held:

  • Client Services Supervisor
  • Sr. Sales
  • Manager
  • Community Relations Manager
  • Staffing Specialist/ OJT
  • National Accounts Manager


  • Master of Science
  • Bachelor of Science
  • Bachelor of Science

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