Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

High-achieving Client Executive bringing 18 year background in the wireless telecommunications industry. Experienced and enthusiastic about promoting company offerings to bring about dramatic business growth. Practiced in building loyal relationships and managing diverse conflicts by applying exceptional sales, organizational and prioritization skills developed in the field.

  • Service-driven sales
  • Solution management
  • Networking abilities
  • Account oversight
  • Sales expertise
  • Client services
  • Client interaction
  • Consultative sales
  • Sales territory growth
  • Lead generation
  • Key account development
  • Complex project negotiations
  • Market and competitive analysis
  • Social media savvy
09/2011 to Current
Client Executive / Healthcare and Large Enterprise Verizon Business Group City, STATE,
  • Meet and exceed monthly sales quota objectives by acquiring and retaining corporate and employee liable accounts
  • Call on top levels of organizations to sell products and services to gain new business and further penetrate existing accounts
  • Generate new business in assigned territories through prospecting, cold-calling, networking and generating leads and referrals
  • Negotiate pricing and contracts
  • Provide existing customers with the highest standard of customer service
  • Coordinate with support center to fulfill, activate and service accounts
  • Promote Verizon Wireless as the market leader in the wireless industry
  • Resolves customer issues in a timely and empathetic manner
  • Maintain and grow existing customer base and manage churn
  • Continuously update knowledge of wireless products, services, industry trends and the competitive dynamics of the marketplace
  • Participate in training opportunities on products and services and attend sales meetings
  • Represent company at trade association meetings to promote Verizon Wireless and increase presence in the community by developing relationships through chambers of commerce
  • Fully utilize all SalesForce automation, funnel management and prospecting tools
  • Manage sales funnel, generate reporting on sales activities and forecasting.
  • Analyzed financial information obtained from clients to determine strategies for meeting clients' objectives.
  • Recommended strategies to assist clients in achieving financial goals and objectives.
  • Contacted prospective customers to present information and explain available services.
  • Created and developed presentations on financial services to groups to attract new clients.
  • Maintained customer and client databases and updated databases periodically.
  • Provided information to customers and clients on account status' and balances.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Created presentation materials for sales, customer relations, and management purposes.
02/2003 to 08/2011
Business Government Sales Executive Verizon Wireless City, STATE,
  • Acquire and retain the accounts of Federal, State and Municipal agencies
  • Generate new business by prospecting, cold-calling, networking and generating leads
  • Identify customer needs and utilize solution-based selling techniques to demonstrate Verizon Wireless products and services
  • Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories
  • Provide follow-up training for new customers, handle equipment issues, perform rate plan analysis, explain billing and interact with Support Center on customer service issues
  • Maintain and grow existing customer base, negotiate and close deals
  • Utilize all sales force automation, funnel management and prospecting tools
  • Responsible for completing contracts, proposals and report-generation including tracking and forecasting reports
  • Participate in training classes on products and services and attend sales meetings
02/2001 to 09/2002
Financial Claims Analyst Philips City, STATE,
  • Ensure the effective processing of mechanized claims from customers by reviewing all pertinent documentation, assigned product numbers to product descriptions, calculating totals and data entry into CRT system
  • Monitor all claims for correctness, making appropriate and necessary adjustments to quotation authorizations.
  • Gathered proper documentation and data to prepare claims for submission.
  • Assessed processing reports each day to effectively submit claims.
  • Investigated and analyzed requirements to improve timeliness of reports to customers.
12/1999 to 02/2001
Recruiter - Technology Staff Kelly IT Engineering Resources City, STATE,
  • Worked with the hiring managers to understand customer hiring processes, procedures and policies.
  • Responsible for identifying, interviewing and screening qualified candidates
  • Brought in well-qualified, multifaced job candidates to fill open positions.
  • Review resumes and check references in order to fill job orders
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Negotiated candidate salaries and prepared employment contracts.
  • Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
Education and Training
Expected in
: Business Management
Rutgers, The State University of New Jersey - New Brunswick, NJ,
Expected in
: Business Management
Middlesex County College - Middlesex, NJ,
  • Verizon Wireless 2020-165% to Quota
  • EOY 2019 Winners Circle Award
  • 2016 Winners Circle Award 2013 Q4 100% Club Winner
  • 2013 Certificate of Completion Emerging Talent
  • 2012 Northeast Top Performer Major Account Manager Accessory Revenue
  • 2012-13 VZW "LIVE" Program Member- Leading Talent
  • Top Account Executive Award for Public Sector Q3- 2010
  • 2010 Education Vertical Award for Account Growth - City of Bridgeport
  • 2008 New England Push to Talk Sales contest Winner
  • June 2008 Big Dog Account Executive Award
  • 2007-2008 Winners Circle Award Winner - New England

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Rutgers, The State University of New Jersey
  • Middlesex County College

Job Titles Held:

  • Client Executive / Healthcare and Large Enterprise
  • Business Government Sales Executive
  • Financial Claims Analyst
  • Recruiter - Technology Staff


  • Some College (No Degree)
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: