Client Care Coordinator Resume Example Caravel Autism Health

CLIENT CARE COORDINATOR

Summary

Knowledgeable and compassionate Nursing staff member with 8+ years of health care experience. Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services.

Skills

Understands medical procedures
Charting expertise
Detail-oriented
Collecting vital signs
Quick problem solver

Infection control procedures
Performing patient intakes
Patient relations
Calm and level-headed under duress

Experience

Client Care Coordinator / Caravel Autism Health - Meridian , ID09/2013 - 10/2019

Monitored staffing patterns and nursing care hours for efficiency and made changes when necessary.
Implemented standards and methods to measure effectiveness of agency activities.
Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
Kept operations running smoothly and solved diverse problems by coordinating with clients, management and internal departments.
Ensured proper entry and processing of patient information and care plans in company system.
Revised policies and procedures in accordance with changes in local, state and federal laws and regulations.
Built strong network of outside referral sources within community.
Carefully selected, developed and retained qualified staff, as well as trained new staff annually.
Evaluated patient care needs, prioritized treatment and maintained patient flow.
Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
Created individualized service or program plans by assessing resident history and preferences.
Contributed to community-focused public relations.
Supervised field staff, including scheduling shifts, delegating assignments and monitoring quality of care.
Developed and supervised staff by providing orientation, training, support and direction.
Generated invoices, processed payments and prepared deposits and part of financial operations oversight.
Reviewed and approved time cards for processing by payroll department.
Assigned staff to meet patient care needs and address productivity standards, while adjusting for census, skill mix and sick calls.

Certified Nursing Assistant / Erickson Living - Springfield , VA08/2011 - 09/2012

Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Monitored and replenished medical supply inventory, facilitating optimal availability for patient care.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.

Certified Nursing Assistant / Erickson Living - Glen Mills , PA04/2011 - 06/2011

Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Documented activities and recorded information in EMR system.
Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
Provided personal nursing assistance in pre- and post-operative situations.
Collected specimens, monitored vitals and maximized patient comfort.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Monitored and replenished medical supply inventory, facilitating optimal availability for patient care.
Documented patient intake and dietary requirements and assisted with feeding.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Education and Training

Ferris ISD - CityGED

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Client Care Coordinator Resume Example

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