Clerk Cashier resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Driven Cashier and [Type] Stocker with [Number] years of experience. Tackled multiple tasks daily ranging from stocking shelves with [Type] goods to processing payments using cash register. Consistently upbeat when helping customers and teammates.
Reliable team member with [Number] years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at quickly and accurately ringing up sales.
I love Having a one on one conversation with customers to help them what they need.
Skills
Scanner operations
Merchandise restocking
Coin counting
Customer greeting
High-energy attitude
Store maintenance
Customer relations
Shipping and receiving understanding
Credit card payment processing
Customer service
Team building
Team management
Organization
Communications
Worker training
Hard-working
Reliable team worker
Hardware understanding
Experience
07/2019 to Current
Clerk CashierAmazon.Com, Inc. – Santa Clara, CA,
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Restocked [Location] with silverware, straws, napkins and condiments.
Stayed up to date on current item discounts to support promotions.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Promoted specific item options to drive sales and achieve add-on purchases.
Helped customer locate and select appropriate merchandise throughout store.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
Scanned items quickly to keep lines moving and reduce overall wait time.
Welcomed customers, offering assistance to help find necessary store items.
Resolved issues with cash registers, card scanners and printers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Prepared food, including [Type], [Type] and [Type] items.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Properly verified customer identification for alcohol or tobacco purchases.
Learned roles of other departments to provide coverage and keep store operational.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Answered phone calls to assist customers with questions and [Type] orders.
Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Helped customers find specific products, answered questions and offered advice.
Arranged updated promotional displays every [Timeframe].
Assisted with purchases, locating items and signing up for rewards programs.
Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
Processed customer payments quickly and returned exact change and receipts.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
06/2017 to 10/2017
Team MemberHardees – City, STATE,
Demonstrated self-reliance by meeting and exceeding workflow needs.
Achieved cost-savings by developing functional solutions to [Type] problems.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Answered [Number] calls per [Timeframe] to answer customer questions.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Handled all delegated tasks, including [Task] and [Task].
Delivered [Product or Service] to customer locations.
Performed site evaluations, customer surveys and team audits.
Maintained updated [Type] knowledge through [Task] and [Task].
Collaborated with others to discuss new [Type] opportunities.
11/2015 to 05/2016
Cashier TrainerMcDonald's – City, STATE,
Answered [Number] calls per [Timeframe] to answer customer questions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Delivered [Product or Service] to customer locations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.
Performed site evaluations, customer surveys and team audits.
Improved operations by working with team members and customers to find workable solutions.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Welcomed customers, offering assistance to help find necessary store items.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Restocked [Location] with silverware, straws, napkins and condiments.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Processed returned items in accordance with store policy.
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