Clerk Cashier Resume Example Walt Disney Co.

CLERK CASHIER

Summary

Multi-talented sales associate with 15 years of experience stocking merchandise and ringing up customers. Skilled at receiving orders, moving products to shelves and completing customer transactions.

Meticulous clerk with extensive knowledge of product sales and fantastic mathematical skills. Successful at keeping detailed records while maintaining excellent customer service and accuracy.

Understand computer systems when shown and inventory.

Skills

Customer assistance
Cash drawer balancing

Payment processing
Product recommendations

Experience

Clerk Cashier|Walt Disney Co. - Evergreen , CO|11/2013 - Current

Processed all sales transactions accurately and promptly to prevent long customer wait times.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Cross-trained in scheduling and assistant roles in order to provide skilled backup for team members.
Resolved issues regarding customer complaints and escalated worsening concerns to Manager for remediation.
Accurately handled over $2000 of payments daily in cash and credit cards payments for 3000.00 products.
Trained new team members in cash register operation, stock procedures and customer service.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Processed customer payments quickly and returned exact change and receipts.
Answered phone calls to assist customers with questions and make phone orders.

Sales Associate|Country Rose Boutique - City , STATE|10/2016 - 08/2020

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Negotiated and closed deals with minimal oversight.
Offered product and service consultations and employed upselling techniques.
Helped average of 20 or more customers per day by responding to inquiries and locating products.
Helped average of 20 or more customers per day by responding to inquiries and locating products.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Prepared cash deposits up to $200 with zero discrepancies.
Processed orders through system and coordinated product deliveries.
Assisted customers by finding needed clothing or gift items and checking inventory for items at other locations.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Cultivated strong relationship with customers while fostering positive business image.
Answered customers' questions and addressed problems and complaints in person and via phone.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Created and implemented store displays, promoting sales and growth.
Performed customer needs assessments and suggested appropriate solutions that would solve business issues.
Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Planned and followed through with inventory management for each store.
Made recommendations to customers to promote brand effectiveness and product benefits.
Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
Generated incremental revenue to customers by upselling additional products and services.

Clerk Cashier|Canyon Cleaners - City , STATE|03/2010 - 08/2013

Processed all sales transactions accurately and promptly to prevent long customer wait times.
Counted product stock to maintain inventory records.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Learned roles of other departments to provide coverage and keep store operational.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Processed customer payments quickly and returned exact change and receipts.

Education and Training

Civic Memorial ||City|05/1976High School Diploma

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Clerk Cashier Resume Example

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