child protective specialist iv legal liaison investigator resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Focus
To obtain a professional position with a growing company in an exciting and challenging environment. I would like to contribute my expertise and skills to a company that will value my competence and encourage my desire for advancement.
Core Strengths

Knowledgeable in Microsoft Office Word, Power Point, Excel, Access and Lawson

Efficient in communicating to effectively achieve successful results 

Strong organizational skills

Identifying risks/ opportunities

Implementing new business systems


Facilitated training for JHACO (Joint Hospital Accrediation Commision Organization)

Headed fundraiser which raised $10,000 in donations for Shrine which is an organization that helps aid children with cancer.

Successfully raised $12,000 for children in Foster Care

Assisted in the designing & implementation for the new training manual for interviewing/ gathering evidence for newly hired caseworkers

Work Experience
01/2006 to Current Child Protective Specialist IV- Legal Liaison/ Investigator Labur Professional Staffing | Charlestown, MA,

Investigates reports of abuse/neglect to children to assess current or future risk to children by interviewing parents, family members and others.

Interviewing and examining children; assessing the home environment and gathering pertinent information.

Responsible for working closely with the Agency's Assistant District Attorney's in order to maintain and articulate what is in the best interest of the Department and our children that are in conservatorship.

Demonstrated leadership abilities in organization, management, communication and interpersonal relations.





Demonstrated the appropriate respect for cultural diversity among co-workers and all work related contacts.

Develops and maintains effective working relationships between CPS staff and Law Enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.

Enters contact, documentation information and narratives into the Information Management Protecting Adults and Children System within required agency time frames.

Responsible for determining action to be taken to remove or to reduce an immediate threat to the safety of a child to include testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources.

Acting as Unit Supervisor and being able to make crucial decisions when needed.

Responsible for producing service plans and discharge planning.

Responsible for maintaining and keeping accurate case notes, 100% documentation required with a 24/hr turnaround.

Responsible for making appropriate referrals to community agencies when needed or requested.

Reported Abuse, Neglect,and Exploitation when identified. 

    01/2002 to 01/2005 Program Manager Jccs Of North America | Scarsdale, NY,

    Assist in the development of short and long-term plans for programs, monitor progress, assure adherence and evaluate performance

    Assist in design of performance objectives and implement and monitor programming to meet desired outcomes  

    Develop yearly outreach plan according to program needs and capacity

    Ensure database(s) maintenance which include(s) participant and prospect information and mailing list        

    Organize and establish meetings on regular basis with designated individuals to foster positive relationships        

    Supervise staff by articulating expectations, displaying model behavior, maintaining open lines of communication and being clear about roles and relationships

    Identify open positions and follow hiring and training procedures in a timely manner

    Organize training seminars to address staff needs and identify relevant external training opportunities         

    Assist in the management of fiscal operations including budget development, modifications.  Track expenditures. Continually monitor the program’s financial health and make recommendations to the ED         

    Assist with the development of public relations and communications strategies to support program goals and increase community awareness

    01/1998 to 01/2002 Unit Supervisor Centura Health | Westminster, CO,

    Assisted in the initial intake procedure and scheduling of patients.

    Documented all necessary insurance information and provided pre-certification when needed.

    Maintained an appropriate level of office supplies and kept work areas well stocked.

    Trained all new Telemetry Techs to the department and assisted with the certification and disbursal of CPR cards.

    01/1995 to 01/1998 Telemetry Tech Methodist Charlton Medical Center | City, STATE,

    Maintained and monitored 14 to 36 patients.

    Printed, diagnosed and posted telemetry strips of patients to the charts.

    Assisted Clinical secretary with filing, answering the phone, and transcribing physician orders.

    Educational Background
    Expected in 2006 to to Bachelor of Social Work | University of Texas, Arlington, TX GPA:
    Expected in to to | Cedar Valley College, Lancaster, TX GPA:
    Graduated Phi Sigma Theta National Honor Society.
    Training/Seminars attended: Dallas County Public Defender's Mental Health Division. 16 weeks of Legal training with the Dallas County District Attorney's Office. Legal Training for HIPPA and OSHA yearly certification Medical Terminology in ICD-9 and CPT training Medicare, Medicaid and SSI Training. Domestic Violence and Child Abuse Counseling. I also have current CPR/First Aid certification. I have CLASS, APS, DADS  training as a case manager.  
    Training/Seminars attended:

    1.       Dallas County Public Defender’s Mental Health Division.

    2.       16 weeks of Legal training with the Dallas County District Attorney’s Office.

    3.       Legal Training for HIPPA and OSHA yearly certification

    4.       Medical Terminology in ICD-9 and CPT training

    5.       Medicare, Medicaid and SSI Training.

    6.       Domestic Violence and Child Abuse Counseling. Knowledgeable in Microsoft Office Word, Power Point, Excel, Access and Lawson.

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    Resume Overview

    School Attended

    • University of Texas
    • Cedar Valley College

    Job Titles Held:

    • Child Protective Specialist IV- Legal Liaison/ Investigator
    • Program Manager
    • Unit Supervisor
    • Telemetry Tech


    • Bachelor of Social Work

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