Child Protective Services Investigator Supervisor resume example with 16+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Passionate social worker dedicated to working with law enforcement and other partners to determine situations of risk. Offering years of experience delivering crisis response, and effective communication while assessing cases of child endangerment. Pursuing an opportunity involved in helping children find the appropriate services to develop overall wellbeing.

  • Safety Planning
  • Case Documentation
  • Information Gathering
  • Danger and Threat Assessments
  • Effective Customer Communication
05/2023 to Current
Child Protective Services Investigator Supervisor Hoyleton Youth And Family Services Salem, IL,
  • Conducted in-depth interviews with children, guardians, doctors, nurses and law enforcement to gain insight into individual cases.
  • Investigated each child's living environment to determine whether home was safe or presented risks.
  • Remained composed and calm when interacting with individuals, taking into account that children and families were involved in high-stress situations.
  • Consulted with staff on resolution of complex service issues.
  • Handled administrative procedures to meet objectives set by boards of directors or senior management.
  • Recruited, interviewed and hired volunteers and staff.
  • Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
  • Established and maintained relationships to meet community needs and avoid service duplication.
  • Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
01/2022 to 02/2023
Therapeutic Foster Care Supervisor Liberty Homecare Roanoke Rapids, NC,
  • Supervised, trained and developed 2 teams of Case Planners and Socio-Therapists Monitor each placement, finalize individual treatment plans for children after discussion with foster parents and staff, and update treatment plans as necessary Review all FASPs, Progress Notes, Court Reports, Responsible for ensuring the timely and accurate submission of all forms and documents required by ACS Facilitate case planning meetings that including family, case planners and clinical staff Provide rotated administrative coverage during evenings and on weekends
03/2021 to 12/2021
Social Worker Christian Family Care Phoenix, AZ,
  • Provided a variety of clinical services: individual and specialized group counseling to meet the needs of persons served, intake/screening assessments for program applicants, crisis counseling and family counseling. Conducted psychosocial assessments, mental health/mental status examinations and make treatment planning recommendations as well as internal and external client referrals.
10/2019 to 01/2021
Foster Care Supervisor SCO Family Services City, STATE,
  • Led a unit of four caseworkers in providing comprehensive casework and support services for children and families in foster care.
  • Guide and instruct unit in engaging and building partnerships with each family
  • Oversee the development of specific action plans with caseworkers to address relevant concerns that lead to placement of their children so they can work together to create meaningful change for permanent solutions.
  • Ensure compliance with all rules of the agency, NYC Children Services and OCFS.
  • Maintain a time-oriented deadline, focused approach to documentation regarding progress notes in Connections ➢Support and teach the skill set of Solution Based Casework to the unit to create positive outcomes for families
  • Conduct structured supervision consistently around issues of compliance and permanency timelines; give feedback, provide motivation, insight and constructive criticism.
  • Act as an effective and professional liaison between all internal staff and external organizations.
12/2014 to 07/2019
Adoption Supervisor Seamens Soc For Chldren Fmlies City, STATE,
  • Solely orchestrate and finalize the completion of all agency adoptions and adoption-related issues in both the Staten Island and Brooklyn locations.
  • Required to meet ACS's, agency target goal for the fiscal year.
  • Ensure that freed children are entered into CCRS database and inform ACS of their status to maintain census accuracy.
  • Work closely with: foster care supervisors, ACS adoption monitor, OCFS adoption monitor, agency attorney, FCL attorneys and court staff in ascertaining permanency for freed children and Kin Gap cases.
  • Monitor the completion of Kin Gap Cases.
  • Prepare detailed bi-weekly adoption and Kin Gap status reports on all cases for ACS.
  • Obtain and secure all adoption documents, review for accuracy, then submit all documents to the selected adoption attorney. ➢ Apply and submit adoption subsidy through Subsidy Database System
  • Conduct State Central Registry Clearances through SCR database and FBI clearances on all adoptive parents and household members Supervise a team of three social workers, through weekly supervision, guidance and open dialogue.
  • Enter my staff’s time into agency’s system with accuracy.
  • Review all completed home studies by staff for accuracy.
  • ➢ Attend Monthly Adoption Exchange meetings conducted by ACS, OCFS and NYSAS.
  • ➢ Conduct in service trainings for staff as needed.
  • ➢ Attend monthly meeting with agency President/CEO and leadership team to discuss future endeavors and assist in the development of department policies and procedures to ensure agency compliance.
10/2005 to 01/2014
Child Protective Specialist Administration For Children's Services City, STATE,
  • Investigate allegations of child abuse and maltreatment
  • Represent the agency in court proceedings to protect and provide services for NYC children & families
  • Conduct family home visits to ensure state regulations are met and clients are receiving mandated services
  • Utilizing the Connections Computer program while entering data.
  • Assessing cases and parents' ability to keep children safe.
Education and Training
Expected in 01/2015
MSW: Social Work
Hunter College of The City University of New York - New York, NY

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Resume Overview

School Attended

  • Hunter College of The City University of New York

Job Titles Held:

  • Child Protective Services Investigator Supervisor
  • Therapeutic Foster Care Supervisor
  • Social Worker
  • Foster Care Supervisor
  • Adoption Supervisor
  • Child Protective Specialist


  • MSW

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