child protection specialist resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dedicated professional with over 5 years of knowledge pertaining to Criminal Justice, Social Work, and administrative work. Successful experience in positions of increasing responsibility and duties, motivated worker with outstanding communication and listening skills, verbal, written, and interpersonal skills. With excellent skills in analyzing cases and critical thinking, I am willing to challenge myself to allow my education, skills and past experiences to be used in a way that is mutually beneficial to both myself and my employer. This way of thinking will continue to allow for future growth and advancement.

  • Excellent written and verbal communication skills
  • Outstanding ability to organize and prioritize duties
  • Exceptional time management skills
  • Critical thinker and ability to learn quickly
  • Detailed oriented
Child Protection Specialist, 11/2018 to Current
Cuyahoga County Department Of Children And Family ServicesCity, STATE,
  • Assesses and investigates referrals involving child abuse and neglect, dependency, or other families in need of services. Conducts in-depth, culturally sensitive interviews with clients, caregivers, children and collateral contacts through face-to-face home visits, phone calls, and written communication.
  • Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of all participants.
  • Conducted home visits, completed inspections and interviewed family members and witnesses.
  • Maintained legal documents for court proceedings and submitted testimony.
  • Updated documents and maintained permanent records.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Answered and investigated reports of abuse or neglect.
Patient Care Rep Analyst, 09/2015 to 04/2017
Cleveland Clinic Business Operations CenterCity, STATE,
  • Enter and maintains computer data including master patient data and insurance and billing information.
  • Assist clients with other insurance application review and offer options to patient with other affordable insurance plan.
  • Performs financial/insurance eligibility check for all scheduled patients, flag and refer patient to see eligibility worker when necessary
  • Provide information regarding the clinic and its financial policies such as  HCAP/FAP polices, restrictions, My Account, coding, and collections procedure
Education and Training
Bachelor of Arts: Criminal Justice, Expected in 2014
Central State University - Wilberforce, OH
  • Dean's List Honoree 
  • Toastmasters International
  • National Association of Blacks in Criminal Justice Member
  • Pre-Law Society Member
Master of Arts: Justice Administration, Expected in
Tiffin University - Tiffin, OH
Activities and Honors
  • Boys & Girls Club of America Volunteer
  • The Cardinal Nest Inc.  Mentor
  • Hillcrest Hospital Med Onc Kaizen Committee
  • Team Captain Hillcrest Hospital : The Leukemia & Lymphoma Society (LLS)

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Resume Overview

School Attended

  • Central State University
  • Tiffin University

Job Titles Held:

  • Child Protection Specialist
  • Patient Care Rep Analyst


  • Bachelor of Arts
  • Master of Arts

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