chain account specialist resume example with 17 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Food Service Sales and Key Account Manager offering 15 years of expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising consultative selling strategies. Collaborative and strategic team leader with robust background in customer relationship management.

  • B2B sales
  • Time management
  • Persuasive communication
  • Business development
  • National accounts
  • Cold calling skills
  • Account development
  • CRM systems
  • Territory management
  • New account creation
  • Key account management
  • Consultative selling
  • High-impact proposal presentation
  • Relationship selling
  • Strong sales-closer
  • Sales process streamlining
  • Food service knowledge
Work History
Chain Account Specialist, 11/2019 - Current
Dvf Wines Syracuse, NY,
  • Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
  • Prospected for new customers in target areas or demographics to bring in new business.
  • Prepared timely and accurate reports each day outlining sales calls and product feedback data.
  • Proposed additional service options to clients to capitalize on upsell opportunities.
  • Built relationships with customers and community to promote long term business growth.
  • Kept detailed records of daily activities through online customer database.
  • Met existing customers to review current services and expand sales opportunities.
  • Built and cultivated long-term quality relationships with over 30 clients by addressing needs and providing superior customer service.
  • Prospected to increase sales lead pipeline and and converted leads into new customers.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Developed and maintained strong working relationships with Chain Account professionals within assigned territory.
Food Service Sales Manager, 06/2019 - 11/2019
Cyril's Foods City, STATE,
  • Worked alongside and managed broker representatives to boost sales by enhancing product presentations and advertising collateral.
  • Demonstrated products and specific features at customer locations and special events.
  • Coordinated trade shows and created marketing collateral to reach greater potential customers.
  • Led sales training seminars and product demonstrations.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Grew business sales by 86% through effective cross-selling, exceptional customer service and cold calling.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Managed route planning and travel schedule.
  • Proactively managed client correspondence and recorded all tracking and communications.
General Manager Corporate Office, 03/2017 - 06/2019
Time Shares By Owner City, STATE,
  • Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Created and finalized contracts for Concierge Rental deals with customers.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Arranged corporate and office conferences for company employees and guests.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Optimized organizational systems for payment collections, AP/AR, deposits and record keeping.
  • Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Educated staff on strategies for handling difficult customers and challenging situations.
Key Account Manager/Corporate Chef, 07/2002 - 12/2014
Acosta Foodservice City, STATE,
  • Produced revolutionary seasonal menu offerings to put establishments on local, regional and national map while focusing on clients products
  • Elevated account management by predicting potential competitive threats and outlining proactive solutions
  • Leveraged strategic planning and consultative selling techniques to penetrate key accounts
  • Maintained responsibility of sales, contracts, negotiations and reporting for account worth over $100,000.00
  • Asked appropriate open-ended questions to discover prospects' needs and requirements
  • Collaborated with Regional Chain Account Manager to determine company goals and translate goals to individual clients needs
  • Brought in new accounts through successful networking strategies and promotional approaches
  • Serviced accounts on regular basis to propose new products or services and maximize revenue
  • Managed customer from initial contact to closing with efficiency and attention to detail, which helped build loyalty and partnerships
  • Produced revolutionary seasonal menu offerings to put establishments on local, regional and national map while focasing on clients products
Associate of Science: Culinary Arts, Expected in 05/1988
Johnson & Wales University - Charleston, SC. - Charleston, SC.,
Status -
Associate of Science: Restaurant And Food Services Management, Expected in 09/1994
National Restaurant Association - ,
Status -

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Resume Overview

School Attended

  • Johnson & Wales University - Charleston, SC.
  • National Restaurant Association

Job Titles Held:

  • Chain Account Specialist
  • Food Service Sales Manager
  • General Manager Corporate Office
  • Key Account Manager/Corporate Chef


  • Associate of Science
  • Associate of Science

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