Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 5 years of sobriety and ready to help others reclaim lives through the use of proper services. Considered a smart professional with a high commitment to support and assistance.

Work History
Certified Peer Support Specialist, 02/2019 to Current
Hope NetworkNunica, MI,
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills
  • Directed client service with emphasis on reducing dependency on public assistance and increasing client self-sufficiency
  • Monitored progress of interventions provided
  • Transported individuals to medical appointments and support meetings whenever needed
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
  • Referred families to shelters, legal resources and educational programs
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
  • Researched relevant resources to assist members as needed, identified member representation needs, and troubleshoot next steps to provide optimal support for member
  • Provided individualized peer support services to a case load of 40 residents living with dual diagnosis of co-occurring mental health and substance use disorders
  • Facilitated psycho-educational groups
  • Adapted and developed existing group education curricula to better meet the needs of clients
    Documented services including progress notes, referrals, follow-ups, and group notes
Housing Coordinator, 09/2015 to 08/2019
Catholic Charities Of The Archidiocese Of WashingtonRockville, MD,
  • Closely collaborated with CEO to make necessary improvements and satisfy resident needs
  • Helped individuals set realistic goals based on personal life situations and strengths
  • Used skills such as modeling, education and implantation to teach daily living and coping skills
  • Maintained the organization’s social media accounts and websites, adding new, exciting content on a consistent basis
  • Directed client service with an emphasis on reducing dependency on public assistance and increasing client self-sufficiency
  • Identified and addressed clients’ barriers to self-sufficiency such as substance abuse and educational deficiencies
  • Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors
  • Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction
  • Completed daily resident welfare checks and coordinated with facility staff to ensure resident needs were met
  • Led meetings every week to receive resident concerns and educate on changes to policies and procedures
Facility Assistant, 09/2016 to 03/2019
Dxp EnterprisesPewaukee, WI,
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose
  • Provide information and assistance towards school, work or social services needs
  • Adhered to all facility, company,and legal guidelines
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order
  • Administered UA and accurately recorded and reported test results according to established procedures
  • Administered medication to residents as scheduled logging results using Kipu
  • Administered residents' BAC when entering facility, and upon suspicion
  • Checked identification of all persons entering and exiting facility
  • Managed discharges to ensure that all documentation is signed and completed
  • Provided safe and reliable transportation to individuals for support meetings and medical appointments
  • Learned to recognize behaviors associated with substance abuse and recognize signs of being under influence of alcohol or drugs
  • Performed searches of resident belongings prior to admissions and throughout stays
  • Tracked client movement on and off unit by documenting times and destinations of clients
  • Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities
Certified Peer Specialist, 04/2017 to 09/2018
Res-Care, Inc.Devon, PA,
  • Used skills such as modeling, education and implantation to teach daily living and coping skills
  • Helped individuals set realistic goals based on personal life situations and strengths
  • Used personal experienced in Addiction and Mental Health to help clients understand issues and move toward recovery
  • Identified and addressed clients’ barriers to self-sufficiency such as substance abuse and educational deficiencies
  • Set goals with clients related to employment and financial planning and worked with them to track progress
  • Provided emotional support while with residents to develop long term plans and goals
  • Directed client service with an emphasis on reducing dependency on public assistance and increasing client self-sufficiency
Skills
  • Exemplary communication
  • Issue resolution abilities
  • Communication abilities
  • Excellent interpersonal skills
  • Skilled multi-tasker
  • Dependable
  • Detail-oriented
  • Self-starter
  • Extensive knowledge of 12-step programs
  • Crisis Prevention and Intervention training (CPI)
  • Focus group facilitation
Education
Associate of Applied Science: Substance Abuse, Expected in 2020
CPCC - Charlotte, NC
GPA:
Certifications
  • Certification in Whole Health Action Management
  • Certification in Mental Health First Aid
  • Certification in CPR and FIrst Aid
  • Certification in Wellness Recovery Action Planning
  • Certification in W.R.A.P as a facilitator
  • QPR Training for Suicide Prevention
  • Certification in Bloodborne pathogens

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Resume Overview

School Attended

  • CPCC

Job Titles Held:

  • Certified Peer Support Specialist
  • Housing Coordinator
  • Facility Assistant
  • Certified Peer Specialist

Degrees

  • Associate of Applied Science

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