Certified Peer Support Specialist Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Mental Health Professional seeking a position in the mental health field that would offer the opportunity to work with members in the community, utilizing both my education and personal experience to provide support and assistance to clients in reaching their goals. My Case Management experience will provide me the skills necessary to ensure care coordination is achieved and maintained at the highest level. I am skilled in using de-escalation techniques and evidenced based principles to effectively motivate stakeholders for positive outcomes.

  • Relationship-building skills
  • Positive environment facilitation
  • Community resources specialist
  • Crisis intervention
  • Outreach programming specialist
  • Mental health support
  • Suicide precautions expertise
  • Treatment planning
  • Planning skills
  • Appointment scheduling
  • Issue resolution abilities
  • Recovery assistance and support
Certified Peer Support Specialist, 05/2020 to Current
Merakey Croydon, PA,
  • Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
  • Maintained strict data confidentiality and privacy on all information related to individuals.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Created agendas and communication materials for team meetings.
  • Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Social Worker, 08/2015 to 03/2017
Trinity Health Corporation Fayetteville, NY,
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Maintained confidential case documentation.
  • Directed protective placement, case management, parent education and family reunification activities.
  • Referred clients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Liaised between clients and community agencies to arrange assistance in housing, education and child care for clients.
  • Maintained caseload of 12-15 families, working under strict deadlines.
  • Maintained lists of resources helpful to clients.
Patient Advocate, 07/2014 to 08/2015
Adventist Health System Port Charlotte, FL,
  • Counseling, support and case management to clients living with HIV/AIDS focused on empowering the client, achieving goals, making informed and efficient, cost effective decisions and collaborating with other providers in the region.
  • Grant funding advocacy services included crisis intervention, assistance with government programs, linkage with community low-cost providers and making referrals when necessary.
  • Provided knowledgeable and compassionate service in response to all types of patient questions and concerns.
  • Helped patients understand care, coverage and payment responsibilities and rights.
  • Managed database of patient information and frequently used computerized systems to track details.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Educated patients and families on treatments, procedures, medications, continuing care and community resources.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
Crisis Intervention Specialist, 02/2005 to 02/2014
Hunterdon Healthcare Hillsborough, NJ,
  • Built positive relationships with students, staff, families.
  • Served as Counselor for students with mental illness, challenges in school and concerns involving family unit.
  • Created safety plans for students which allowed for students to be contained in their Least Restrictive Environment as based on state and federal laws.
  • Collaborated with teachers and faculty members on evidenced based practices for working with students with disabilities or problematic behaviors.
  • Presented at county wide conferences to audience of 100+ leaders in the field of education and mental health.
  • Maintained documentation for caseload, adhering to the Department of Public Instructions guidelines.
  • Offered counseling and stabilization support to reintroduce calm in crisis situations.
  • Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
  • Assessed risk to client, loved ones or general public through established evaluation procedures.
  • Educated family members and helped each support clients by improving coping techniques.
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
  • Developed and optimized treatment plans to help clients continue to progress.
  • Presented social programs to educate community and improve participation in counseling services.
Education and Training
Bachelor of Science: Dual Major Psychology & Sociology, Expected in 1999
Bluefield College - , Virginia

Police Internship. Tennis Team (Senior Year Captain).

  • Recognized as Davie County Schools 2009-2010 Support Person of the Year for outstanding performance and team contributions.
  • Consistently maintained high evaluation ratings for each year of service.
  • Created web based fundraiser for low income school where funds were allocated for needed supplies and materials.
  • Selected as a member for National Speaking Team, Sudden Impact, created by Phil Chalmers, to educate and train community stakeholders on social situations including but not limited to Social Media, Gangs, Youth and Young Adult Homicide Trends and Crisis Intervention

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Resume Overview

School Attended
  • Bluefield College
Job Titles Held:
  • Certified Peer Support Specialist
  • Social Worker
  • Patient Advocate
  • Crisis Intervention Specialist
  • Bachelor of Science