Certified Peer Support Specialist Resume Example

Supervised and coordinated the creation, expansion, promotion and networking of an unprecedented high school program that provided a specialized, therapeutic break room for students with emotional or behavioral disabilities.

• Assembled a therapeutic location and atmosphere to promote a calm, non threatening and inviting environment that catered to individual student interests, anxieties and coping needs as determined by continuous student assessment and Student Services recommendations.
• Provided one-on-one counseling support, goal planning and communication of resources to students and staff via presentations, data analysis, documentation and collaboration.
• Established original and meticulous documentation practices regarding student intake meetings, recurring visits and surveys, visit content, on-going bio/psycho/social assessments and goal construction/execution.
• Established and enforced clear goals and communication protocols within Student Services staff and school administration to keep all employees working collaboratively and effectively.
• Complied with all school protocols, mandated reporting statutes, law enforcement procedures and NASW Code of Ethics.

Responsible for the general care, safety and welfare of psychiatric patients spanning youth, child, adult, forensic and special needs units.

• Followed standard admissions and discharge procedures including performing safety searches of patient belongings prior to admissions and throughout stays.
• Maintained written and verbal communication of observed behavior and concerns and tracked client movements, behaviors and mental status and verbally communicated observations or safety concerns to management and at shift change meetings.
• Personally created unique skills groups and hosted discussions of recovery tailored to each unit's needs including life skills, emotion regulation, effective communication and others.
• Communicated with clients, families and management in a professional and respectful manner and worked closely to identify positive and healthy life choices while reducing self-harm practices.
• Executed verbal or physical crisis intervention and CPI techniques as needed safely, effectively and respectfully, then documented and communicated incidences to management immediately and at shift change meetings.

Managed all logistics for immediate response victims from crisis to stabilization including but not limited to death, violence, house fires, homelessness, drug abuse, mental illness, child abuse and neglect.

• De-escalated and counseled victims verbally on scene and throughout crisis term.
• Offered catered services and resources to victims of crisis and neglect such as on-call emergency response, performed bio/psycho/social assessment of needs and provided various resources specific to crisis, emotional support and counseling, and general case management.
• Coordinated and maintained relationships between various entities to manage cases including law enforcement, fire and rescue and legal systems, housing authorities, senior/child services, rehab facilities, homeless/domestic violence shelters, government programs and others.
• Supported victims and families over several weeks or months to ensure connection to resources.
• Maintained all documentation, resource databases and thorough case notes for clients, resource entities, organization and legal processes. Additionally completed quarterly and yearly reports of services, weekly staff meetings, continuing education credits and supervision.
• Prioritized client's hierarchy of needs while adhering to strict confidentiality guidelines as the law, mandated reporting and NASW code of ethics allows.