Certified Ophthalmic Technician Resume Example
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CERTIFIED OPHTHALMIC TECHNICIAN
Summary
Detail-oriented Certified Ophthalmic Technician offering 20 years of healthcare experience and passion for delivering quality care. Excellent ability to build rapport with patients and explain procedures and treatments in easy-to-understand terminology.
Skills
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Experience
Certified Ophthalmic Technician
West Haven , CTYale University/Apr 2010 to Current
West Haven , CTYale University/Apr 2010 to Current
- Explained procedures in easy-to-understand terminology to patients and their families.
- Authorized refills for patient prescriptions, keeping careful track of all medications and side effects.
- Educated patients on conditions, explaining treatment options and possible medication side effects.
- Performed eye care screenings and made recommendations to patients regarding proper eye care.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Checked inventory levels and ordered supplies, medications and materials to meet expected demand.
- Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Maintained updated clinic flow and education knowledge through Health Stream.
- Answered and returned patient calls to answer patient questions and concerns.
- Attended departmental meetings, providing feedback to enhance future performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cashier Team Lead
San Antonio , TXNorthern Tool + Equipment/Oct 2015 to Apr 2020
San Antonio , TXNorthern Tool + Equipment/Oct 2015 to Apr 2020
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped customer locate and select appropriate merchandise throughout store.
- Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
- Stayed up to date on current item discounts to support promotions.
- Managed product returns professionally and quickly to maintain customer satisfaction.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Learned roles of other departments to provide coverage and keep store operational.
- Collected merchandise from store and searched back-end locations for customer purchases.
- Welcomed customers, offering assistance to help find necessary store items.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Processed returned items in accordance with store policy.
- Scanned items quickly to keep lines moving and reduce overall wait time.
- Worked closely with front-end staff to assist customers.
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
- Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Certified Ophthalmic Technician
Orange , CTYale University/Dec 2002 to Mar 2010
Orange , CTYale University/Dec 2002 to Mar 2010
- Explained procedures in easy-to-understand terminology to patients and their families.
- Authorized refills for patient prescriptions, keeping careful track of all medications and side effects.
- Educated patients on conditions, explaining treatment options and possible medication side effects.
- Performed eye care screenings and made recommendations to patients regarding proper eye care.
- Prepared operating suites for surgeries by stocking supplies, placing equipment in position and monitoring [Task].
- Sanitized ultrasonic instruments and equipment to avoid spread of disease.
- Assisted physicians in operating room, handing over tools and supplies and cutting sutures.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Checked inventory levels and ordered supplies, medications and materials to meet expected demand.
- Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Leveraged strong interpersonal, communication and collaboration skills to relate successfully to diverse individuals, including patients and staff, on daily basis.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
High School DiplomaAlief Hastings High School Jun 1993City
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Resume Overview
School Attended
- Alief Hastings High School
Job Titles Held:
- Certified Ophthalmic Technician
- Cashier Team Lead
Degrees
- High School Diploma
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