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Certified Ophthalmic Technician Resume Example

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CERTIFIED OPHTHALMIC TECHNICIAN
Summary

Detail-oriented Certified Ophthalmic Technician offering 20 years of healthcare experience and passion for delivering quality care. Excellent ability to build rapport with patients and explain procedures and treatments in easy-to-understand terminology.

Skills
  • Refractometry
  • Patient examinations
  • Insurance Billing
Experience
Certified Ophthalmic Technician
City, StateCompany Name/Apr 2010 to Current
  • Explained procedures in easy-to-understand terminology to patients and their families.
  • Authorized refills for patient prescriptions, keeping careful track of all medications and side effects.
  • Educated patients on conditions, explaining treatment options and possible medication side effects.
  • Performed eye care screenings and made recommendations to patients regarding proper eye care.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Checked inventory levels and ordered supplies, medications and materials to meet expected demand.
  • Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Maintained updated clinic flow and education knowledge through Health Stream.
  • Answered and returned patient calls to answer patient questions and concerns.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cashier Team Lead
City, StateCompany Name/Oct 2015 to Apr 2020
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Stayed up to date on current item discounts to support promotions.
  • Managed product returns professionally and quickly to maintain customer satisfaction.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Processed returned items in accordance with store policy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Worked closely with front-end staff to assist customers.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Certified Ophthalmic Technician
City, StateCompany Name/Dec 2002 to Mar 2010
  • Explained procedures in easy-to-understand terminology to patients and their families.
  • Authorized refills for patient prescriptions, keeping careful track of all medications and side effects.
  • Educated patients on conditions, explaining treatment options and possible medication side effects.
  • Performed eye care screenings and made recommendations to patients regarding proper eye care.
  • Prepared operating suites for surgeries by stocking supplies, placing equipment in position and monitoring [Task].
  • Sanitized ultrasonic instruments and equipment to avoid spread of disease.
  • Assisted physicians in operating room, handing over tools and supplies and cutting sutures.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Checked inventory levels and ordered supplies, medications and materials to meet expected demand.
  • Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Leveraged strong interpersonal, communication and collaboration skills to relate successfully to diverse individuals, including patients and staff, on daily basis.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
High School DiplomaAlief Hastings High School Jun 1993City
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Resume Overview

School Attended

  • Alief Hastings High School

Job Titles Held:

  • Certified Ophthalmic Technician
  • Cashier Team Lead

Degrees

  • High School Diploma

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