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certified ophthalmic assistant resume example with 18+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Certified Ophthalmic Assistant with 7 years of experience supporting care excellence in busy ophthalmology clinics. In the past four years I have worked exclusively with Dr Hwang and the oculoplastics team in clinic and administrative duties. My responsibilities in clinic include but are not limited to scribing, entering orders , entering surgical requests, and setting up and assisting in office procedures. Communicated with supervisors at 4 Cole Eye satellites and main campus to assure Dr Hwang had all supplies needed for clinic and enough tech support for a smooth clinic. Other responsibilities include monitoring stock at each location and relaying to personnel when items need reorder at satellites. Administratively my responsibilities include the ordering of the Obagi skin care line for the REJ location and ordering occuloplastic specific medications for main campus. Other administrative responsibilities include, but not limited to, answering epic and email messages, patient scheduling, and uploading of photos into patient charts. Lastly, I was part of the team responsible for the application process for Cole Eye patient's acceptance into the Tepezza trial, a new medication to treat severe thyroid eye disease.

Skills
  • Chart documentation
  • Visual prescreening
  • Appointment Scheduling
  • Physician support
  • Good listening skills
  • Relationship-Building
  • Self-motivated professional
  • Responsible
  • Good telephone etiquette
  • Planning and Coordination
  • Interpersonal Communication
Work History
01/2014 to Current
Certified Ophthalmic Assistant Partners Healthcare System South Berwick, ME,
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
  • Maintained inventory of medical supplies and tools to address needs of patients.
  • Documented patient medical history and information utilizing Epic with commitment to accuracy.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Measured and recorded visual acuity and color vision testing.
  • Managed over 35 patients each day in clinic
03/2013 to 01/2014
Receptionist Coordinator The Orchards Rancho Mission Viejo, CA,
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Handled complaints and questions, and re-directed calls to other team members as appropriate.
  • Collected Service payments from clients and updated account balances.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Triaged incoming calls on a 4 line phone system and directed to departments based on customer needs.
  • Acted as first point of contact and set appointments for prospective clients.
  • Greeted customers and visitors in-person and via telephone calls.
  • Organized and scheduled office meetings as well as client appointments for team of 6 professionals, effectively accommodating hectic agendas.
  • Ordered and distributed office supplies 1 time per week on fixed office budget.
06/2004 to 12/2012
Sales Representative Breg, Inc. Dallas, TX,
  • Serviced a territory encompassing 3 counties, managing orders and customer service for over 90 stores made up of supermarket chains, and mom and pop stores
  • Contributed ideas and offered constructive feedback at weekly sales and training meetings.
  • Kept detailed records of daily activities through online customer database.
  • Built strong client rapport to establish diversified network of connections.
  • Performed effectively in self-directed work environment, including managing day-to-day operations and decisions.
  • Exceptional computer skills
  • Developed, maintained and utilized diverse client base.
  • Contributed to team objectives in fast-paced environment.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Coordinated with departments and vendors for timely delivery of Pierre's ice cream when on sale including special deliveries
  • Consulted with businesses to supply accurate product and service information.
  • Presented professional image consistent with Pierre's ic cream brand values.
  • Provided expert identification of key territory Ice cream and frozen novelty business needs.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Developed and maintained strong working relationships with food professionals within assigned territory.
  • Worked independently with minimal supervision.
  • Recorded accurate and efficient records in customer database.
  • Prioritized tasks and projects to meet tight deadlines.
  • Presented information to customers, peers and all levels of management.
08/2002 to 06/2004
Substitute Teacher, K-Eighth Grade Cleveland Catholic Diocese City, STATE,
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Assigned, explained and graded homework.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Completed documentation of attendance, grades and other required details.
  • Administered and graded tests and quizzes and reported performance to primary teacher.
  • Took over eight grade class for 1 month and first grade class for 3 months, managing all classroom assignments, student needs and recordkeeping.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Maintained detailed records in computer of student progress, attendance and assignments in teachers absence.
  • Taught diverse subjects for grades K-8, successfully delivering seamless teaching in absence of regular teacher.
  • Studied changing regional curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions.
Education
Expected in 05/2022
Associate of Science: Nursing
Cuyahoga Community College - Cleveland, OH
GPA:
  • I am halfway through the nursing program and anticipate passing the NCLEX after graduation and going onto a 4 year University to gain my BSN 100% online.
  • Currently carry a 3.5 GPA
Expected in 05/2014
Associate of Science: Ophthalmic Technology
Cuyahoga Community College - Cleveland, OH
GPA:
  • Graduated with 3.9 GPA
Expected in 05/1990
BBA: Marketing
Cleveland State University - Cleveland, OH
GPA:
  • Coursework in marketing research, marketing management, product development, statistics

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Resume Overview

School Attended

  • Cuyahoga Community College
  • Cuyahoga Community College
  • Cleveland State University

Job Titles Held:

  • Certified Ophthalmic Assistant
  • Receptionist Coordinator
  • Sales Representative
  • Substitute Teacher, K-Eighth Grade

Degrees

  • Associate of Science
  • Associate of Science
  • BBA

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