Certified Ophthalmic Assistant resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Certified Ophthalmic Assistant with over 10 years experience in a medical office. Seeking employment resulting in a professional career in a stimulating environment, which utilizes my experience, creativity, and efficiency.

Professional Experience
08/2014 to Current Certified Ophthalmic Assistant Kelsey Seybold Clinic | Porter, TX,

Determined visual acuity and perception, focus and coordination.Prescribed appropriate medications to treat eye diseases and infections.Referred patients to outside healthcare professionals for additional medical treatment.Assessed refractive conditions of eyes with retinoscopes. Obtained detailed medical and personal data for patient charts and records. Conducted ocular motility tests to measure function of eye muscles. Tested for intraocular pressure, ocular motility and pupil size, equality and reaction. Tested patient's color vision and steropsis. Operated ophthalmic instruments, including refractors, auto-kerarefractometers, ophthalmoscopes and retinoscopes. Did full threshold Visual Field testing using the Humphrey Visual Field. Conducted Optical Coherence Tomography (OCT). Routinely followed up with patients about their post-operative recovery status. Instructed patients on the proper care of eyeglasses and contact lenses.

Independently maintained and organized records of customer prescriptions, contact lens orders and payments. Communicated effectively all facets of my job to my superiors on as needed. Managed many opportunities that required tremendous problem solving knowledge and ability. Conducted myself competently, proficiently, and with integrity at all times with patients, vendors, superiors, and business professionals.

06/2011 to 07/2014 Certified Ophthalmic Assistant (COA) University Of Utah | Sandy, UT,

Responsible for patient work-ups, patient customer service, ophthalmic testing (including manifest refractions), triaging, etc. Emphasis was on patients with cataracts. Testing included corneal topography (Zeiss Atlas), IOL Master, A-Scans, and OCT's (Zeiss Cirrus). Assisted ophthalmologist and optometrist in medical and routine eye exams. Helped physicians examine and treat patients by assisting with instruments, injections and suture removal. Provided primary resident care and assistance with daily living activities. Worked as part of team to execute proper care of body mechanics and safety of patient. Utilized strong assessment skills to determine necessary patient care. Prepared patient rooms prior to their arrival. Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Kept facility stocked with necessary supplies, equipment and instruments. Promoted personal and co-worker safety. Maintained a clean, orderly and well-stocked environment.

10/2007 to 04/2009 Certified Ophthalmic Assistant (COA) / Lead Contact Lens Specialist Scott And White Hospital | City, STATE,

Recorded and filed patient data and medical records. Strictly followed all federal and state guidelines for release of information. Carefully reviewed medical records for accuracy and completion as required by insurance companies. Scheduled patient appointments. Created annual goals, objectives and budget and made recommendations to reduce costs. Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations. Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics. Cleaned and sterilized instruments and disposed of contaminated supplies. Maintained all confidential personnel files, licensing and CPR compliance records. Organized, updated and maintained over 200 patient charts. Recorded patients' medical history, vital statistics and test results in medical records. Escorted patients to examination rooms and prepared them for physician exams. Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials. Ensured HIPAA compliance. Educated patients about their treatments. Instructed patients and family members on proper discharge care. Evaluated health education needs of patients and provided necessary training and instruction. Evaluated patient care procedural changes for effectiveness. Assisted the cornea specialist/surgeon in evaluations of patients, particularly involving cornea anomalies. Duties included patient work-ups and diagnostic testing. Skills required and used included many of those cited above.

09/2001 to 2006 Vision Center Manager Walmart | City, STATE,

Acquired ABO and NCLE Certifications. Thoroughly investigated past due invoices and minimized number of unpaid accounts. Recorded and filed patient data and medical records. Carefully reviewed medical records for accuracy and completion as required by insurance companies. Strictly followed all federal and state guidelines for release of information. Wrote clear and detailed clinical phone messages for physicians. Directed patient flow during practice hours, minimizing patient wait time. Acquired insurance authorizations for procedures and tests ordered by the attending physician. Maintained an organized logging system for tracking test results. Scheduled patient appointments. Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature. Posted charges, payments and adjustments. Carefully prepared, reviewed and submitted patient statements. Consistently informed patients of their financial responsibilities prior to services being rendered. Efficiently performed insurance verification and pre-certification and pre-authorization functions. Carefully selected, developed and retained qualified staff, as well as trained several new staff annually. Evaluated patient care procedural changes for effectiveness. Created annual goals, objectives and budget and made recommendations to reduce costs. Administered, directed and coordinated the activities of the agency. Served as liaison between management, clinical staff and the community. Directed the installation of improved work methods and procedures to achieve agency objectives. Ensured the accuracy of public information and materials. Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations. Sourced and implemented new performance appraisal process. Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines. Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care. Minimized staff turnover through appropriate selection, orientation, training, staff education and development. Revised policies and procedures in accordance with changes in local, state and federal laws and regulations. Observed strict confidentiality and safeguarded all patient-related information. Coached and developed a care team that consistently ranked among the top in its region for key clinical, performance and financial outcomes. Reviewed and approved time cards for processing by payroll department. Conducted probationary and annual performance evaluations of all nursing staff. Developed and arranged continuing education opportunities for all staff to increase knowledge and skills. Analyzed facility activities and data to properly assess risk management and improve services. Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes and financing options.

Education and Training
Expected in Associate of Science | Police Science Northeast Wisconsin Technical College, Green Bay, WI GPA:

Certified Ophthalmic Assistant (COA)

Advanced Cardiac Life Support Cardiac Life Support ACLS HIPAA CPR American Heart Association

Professional Affiliations

Joint Commission on Allied Health Personnel in Ophthalmology

American Heart Association


Electronic Medical Records, Meaningful Use, Data Entry, Ophthalmic Coding, Refraction, Auto Refraction, Keratometry, and Auto Keratometry Low Vision Testing and Training, Contact Lens Fitting and Training CPR, Humphrey Visual Field, IOL Master, Zeiss OCT, Applanation Goldmann Tonometry, TonoPen, iCare, and Non-Contact Tonometry, Corneal Topography, Color Vision Testing, Stereo Testing, Eye wear and Contact Lens Adjustments, Invoice Payments, Payroll, Performance Appraisal, Quality Assurance, HIPPA, Risk Management, Cardiac Life Support, Filing, Infection Control, Medical Terminology, Customer Service, Receptionist, Retail Sales and Management.

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Resume Overview

School Attended

  • Northeast Wisconsin Technical College

Job Titles Held:

  • Certified Ophthalmic Assistant
  • Certified Ophthalmic Assistant (COA)
  • Certified Ophthalmic Assistant (COA) / Lead Contact Lens Specialist
  • Vision Center Manager


  • Associate of Science

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