Competent customer service driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.
Skills
Interpersonal skills
High energy
Merchandising understanding
Customer service focus
Relationship building
Product knowledge
Multi-tasking strength
Education
University Missouri Kansas City5100 Rockhill Rd, Expected in Current – –Bachelor of Arts:Psychology - GPA:
Work History
Tenet Healthcare Corporation - Customer Care Representative New London, NH, 03/2019 - Current
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Updated customer accounts and system database with latest details to support accuracy and efficiency in future interactions.
Defused customer concerns with exceptional conflict and problem resolution skills.
Conferred with customers about concerns with products or services to resolve problems and drive sales.
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