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cashier usher resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Enthusiastic Usher successful at managing security, maintenance and cleaning operations. Restores venues to neat and professional appearance in quick order. Industrious and energetic with skill in quickly completing diverse tasks,

Hardworking Usher focused on maximizing team productivity and customer satisfaction. Quality- and service-minded professional leveraging Number years' experience in the field.

Experienced Ticket Attendant skilled in maintaining patron order even during high-volume events. Excellent eye for ticket and ID authenticity. Proficient in cash handling and customer service.

Friendly and organized Ticket Taker with excellent customer service skills. Competent in cash register operations and accurate record keeping. Skilled in verifying the authenticity of credentials and tickets.

Responsible Ticket Taker offering expertise in money handling and credential verification. Skilled multitasker adept in conflict resolution. Attentive and personable employee and coworker.

Responsible Usher bringing expertise in Type events and Number years of related experience in customer-service oriented roles. Eager to apply relationship building and communication skills to new role at Company.

Skilled Usher proficient in selling tickets, answering questions and monitoring facilities. Versed in security standards, cleaning procedures and restocking strategies.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Local Attraction Information
  • Ticket Authenticity Verification
  • Ticket Collection
  • Safety Procedures
  • Patron Relations
  • Ticket Selling
  • Facility Cleaning
  • Entertainment Events
  • Problem Sensitivity
  • Guest Seating
  • Problem Solving
  • Patron Directions
  • Special Needs Assistance
  • Seating Dispute Resolution
  • Emergency Response
  • Lost and Found
  • Tour Guidance
  • Cash Drawer Management
  • Message Delivery
  • Restroom Inspection
  • Event Program Distribution
  • Cleaning and Sanitizing
  • Frisking Procedures
  • Customer Requests
  • Payment Processing
  • Team Collaboration
  • Inventory Oversight
  • Merchandise Restocking
  • Customer Relationship Management
  • Security Authority Liaising
  • Customer Information Databases
  • Crowd Management
  • Customer Service
  • Quality Assurance
  • Task Prioritization
  • Verbal and Written Communication
  • Access Monitoring and Control
  • Product Recommendations
  • Suspicious Activity Monitoring
  • Data Entry
  • Refreshment Stand Operation
  • Staff Training
  • Public Speaking
  • Call Answering and Routing
  • Promotions and Special Events
  • Customer Queries and Response
  • Visitor Check-in
  • Staff Management
  • Food Service Assistance
  • Security Screenings
  • Business Needs Analysis
  • Time Management
  • Cash Handling
  • Parking Lot Inspection
  • Ticket Counting
  • Patron Support
  • Equipment Inspection
  • Preventive Maintenance
  • Advertising Displays
  • Relationship Building
Work History
12/2017 to 05/2020
Cashier/usher Penn National Gaming York, PA,
  • Greeted and collected tickets of patrons at Type events.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Sold admission, processed payments and issued tickets.
  • Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
  • Provided information about current and future events at facility.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Directed ticket holders to seats and facility locations.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Identified issues, analyzed information and provided solutions to problems.
  • Created plans and communicated deadlines to complete projects on time.
  • Resolved problems, improved operations and provided exceptional service.
  • Managed team of employees, overseeing hiring, training, and professional growth of employees.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Improved operations through consistent hard work and dedication.
02/2015 to 09/2016
EVS Attendant Harrah's Casino City, STATE,
  • Moved furniture and other objects to perform adequate cleaning.
  • Removed litter from parking lots and nearby areas to maintain clean and neat environment.
  • Used industrial cleaning agents and equipment following safety procedures.
  • Operated mechanical floor cleaners, polishers and vacuums.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained floor cleaning and waxing equipment.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Supervised supplies in inventory and submitted reorder requests.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
05/2007 to 09/2008
Housemen & Laundry Red Roof Inn Hotel City, STATE,
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Filed maintenance work order forms to notify maintenance of needed repairs.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Rotated mattresses regularly to prevent sagging and promote guest comfort.
  • Coordinated guest transportation as requested.
  • Cultivated soil and added fertilizer, compost and amendments.
  • Rearranged planting beds and flower gardens seasonally.
  • Wrote and revised maintenance procedures.
  • Maintained cleanliness of buildings and property.
  • Cleared walkways and created appealing landscapes by performing seasonal groundskeeping activities.
  • Designed and drafted planting plans for formal gardens and perennial flowerbeds.
  • Designed programs for landscape maintenance, pest management, composting and other related topics.
  • Monitored equipment inventories to streamline work readiness and align supplies with specifications for each job.
Education
Expected in 06/2008 to to
High School Diploma: Academics
Atlantic City High School - Atlantic City, NJ
GPA:
Certifications
  • Certified Job Title, Company Name - Timeframe
  • Area of certification Training - Timeframe
  • Area of certification, Company Name - Timeframe

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Resume Overview

School Attended

  • Atlantic City High School

Job Titles Held:

  • Cashier/usher
  • EVS Attendant
  • Housemen & Laundry

Degrees

  • High School Diploma

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